Wendy’s

Preamble — I normally love Wendy’s restaurants. Friendly people. Unique takes on regularly available food choices. Great frosty «shakes.» When we were looking for a quick, reliable snack today, I suggested Wendy’s. My local town’s Wendy’s closed last year so I haven’t had a spicy chicken combo in months.
Setup — The trouble here started when someone behind the counter, in the kitchen shouted, ‘The grilled chicken is BAD…” The guy next to me blanched since he ordered a salad with grilled chicken. Eventually, they brought his food but had to struggle to find the dressing he ordered. When he was served, a second fellow was shown one salad — he ordered two — and then was told that he had to wait 12 minutes for the next salad. If this was my home state, that customer would have asked for his money back and left in a huff! Not here, he accepted the situation — Mid-​West people are just so nice. Eventually and I do mean eventually, my meal arrived. But as I walked away, I was called back and told that there was a problem. He pulled back my fries and gave me a different size order (little larger…) and sent me on my way. This is about 18 minutes into my «fast food» order.
The Meal — My spicy chicken sandwich was dry, flavorless and, around the edges, tough and stale tasting. The fries, usually my favorite part of a Wendy’s meal, were soggy and limp. I actually didn’t finish my medium sized order — that’s never happened before.
After sober reflection, I decided that this was the worst Wendy’s meal I have ever had. I won’t be back but I suggest other Unilocalers chime in because maybe I caught them on a bad day?
Excuse — The place was a little crowed but not very.
Not recommended