IHOP

So. we’ve had «challenges» the last couple times we ate here. The food is good so my husband insists we go once a month or so. Today there was one waiter for the entire restaurant and she wasn’t even that friendly. The greeter was very nice, but he asked how many in my party, walked away to «find» a table for us. (There were at least five empty ones) He didn’t return for over ten minutes and was helping fill drinks and carry food to tables etc. Overall, the bright spot is the food. Don’t go here if pressed for time, although some times are better than others. I would be surprised if this place lasts much longer. Next time, I’ll opt for take out.

First time here. Had the strawberry cream French toast with a side of bacon, eggs, and hash browns. It was amazing. Our waitress was nice. Very please with all of it.

Great eggs and turkey sausage! I always seem to have a problem at this location with getting a light and fluffy waffle… is that too much to ask? Nevertheless, the staff tries hard to make things right.

Can I give a negative rating? ?? If you are in the mood to be aggravated, want slow and rude service the IHOP in Bedford is the place for you. We went there to buy time and there were maybe 7 people in the entire place. I had to clear my throat to be seated. We sat down and sat for no lie 10 mins and the waitress STILL had not taken our drink order. Then she was rude to this older woman who came in asked for a booth. She said and I quote «they are all dirty and I’ve been busy» … Really? Clearly it’s packed with imaginary people. Needless to say we walked out.

Incompetence is the best way to describe my experience here. 35 minutes after our order was taken, our waitress returned to inform us that our order had been lost & to retake it. 12 minutes later we receive our order do to the manager becoming involved. The order was incomplete, I received half my order of pancakes & my friend didn’t receive her toast. We asked for ketchup when our food was first brought to the table & had to ask for it again when the remainder of our order was given to us. Once we finished eating & the bill was delivered we were compensated for the bad service by not charging us for my orange juice & her coffee. Are you kidding me!!! This place needs to be purged of all of it’s current staff & replaced with capable people or it should be closed!

I like IHOP as a whole. This location is terrible. Service was terrible and everything we ordered was wrong or missing something. I’m not eating at this location again.

Service here is great, very attentive.
Had an egg and mushroom omelette with hollandaise sauce.
Ordered plain strawberry crepes.
Friend ordered Swedish cream cheese crepes which I learned have lingonberry.
We traded one of each of our crepes. Had a good time.
Will return for any deals, to try new things, or when I get those emails saying I got a free smiley face pancake.

We eat at this location on a regular basis. Usually, it’s early on a Saturday or Sunday morning. Food is great, service is great. I prefer my eggs done over hard and the chef gets it right most of the time, no raw yolk inside.
My son loves it, too. We last ate there today and they have a coloring contest going. My son took part and hopefully, he will win! This location is child-​friendly.
The only place this location falls down on the job is with carry out orders. They are busy enough that the cashier doesn’t pick up sometimes on the first attempt. You frequently REALLY have to want to take it home to persist. If they fix that issue, my review will change to five stars.
In short, I recommend.

We always have a great time here as a family. Even the wait staff will play along with us. I enjoy this place.