I have been both a buyer and a consignor. Buying can be hit or miss as you may find in any consignment shop. The clothing is clean and the store doesnt smell like an old closet. The prices are high. This is a second hand consignment shop selling high quality products, but the prices are far too close to retail to feel good about the finds. As a consignor, the contact is almost nil. You have to check your account frequently and ask for your money or you dont get paid. They keep your stuff if you dont watch closely. Not very ethical. If someone is consigning their stuff, they probably need the money.