Sofi At Murrayhill

The only way to find out whether the reviews on here is true or not is to actually live in this place.
I have been here for almost 2 months now and I am already unhappy with how things are going. Im glad that some had good experiences with the staff here, but all I can say about them is that they don’t really make you feel like they want to help you out. From the moment I went to their office to inquire about this place, it already felt as if we were bothering them. We ignored that as my partner and I aren’t really asking to be given any special treatment. Its different if its a one-​time occurrence, but that’s how its been the whole time.
Of course, after seeing the place and the newly renovated apartments, it definitely captured our interest. So even though we didn’t find the staff as friendly, we decided that we wanted to live here because we loved the location in Beaverton and the apartment that we have.
Second, the main office has been under renovation (one staff told me it was a reno) for almost 2 months now. That is of course assuming that they just started the renovation the same time we applied here two months ago. We were given 3 different dates already, as to when the renovation will end. We are still unable to use the gym, which is really not a problem at all but it makes us think about how the management and their contractors cant really stay on top of things.
We don’t mind the pricing at all, as that is not an issue. We plan on purchasing a house soon in this area. Considering that its a few minutes away from the most expensive neighborhoods in Beaverton, I think its fairly priced. Do I and my partner think we are getting what we are paying for? Somewhat.

I absolutely LOVE Sofi! I honestly have yet to move in, my move in date is Jan 05^th and I cannot possibly be more excited! Michael, one of the leasing consultants really helped my boyfriend and I out with getting an apartment here. I love the look of them, the quietness, the layout, and the location is perfect for riding the 62 bus to work for me. And if you wanna talk about over priced, think about this. The cost of living is going up with the minimum wage. Cost of living being expensive is, face it, inevitable. And also these apartments are really nice so they couldn’t be as cheap as some people would like but cmon its in the heart of beaverton where everything is spendy. No one can change my mind, I am thrilled.

I’m really going to have to disagree with everyone on these reviews with their one stars… we have been living at Sofi for almost a year now and there have been nothing but good things for us to say about the management and the property. The only reason we are not giving 5 stars is because our front door has been giving us trouble since we moved in (the lock and door handle keep coming loose, and the door doesn’t fit right on the frame so you really have to slam it) despite the maintenance peoples’ numerous timely attempts to get it in working order. Aside from that we have never had an issue with appliances or other doors in our unit. The layout of the place is very appealing, easy navigation, and lots of lovely landscaping. There’s a pond with a fountain in the middle that’s always on, and it provides for a really calming ambiance. It puts me right to sleep every night. For the most part, the complex is quiet. The people here are friendly, and though there are a lot of young people, they all act as very respectable individuals. The pool in the summertime can get a bit crowded, yes. But, boo hoo. If you don’t want a crowded public pool on a 90 degree day, maybe you should consider scrounging up your quarters for that mortgage on that lovely 5 bedroom house with private pool we both know you can’t afford. The complex has TWO POOLS for your convenience, in case you didn’t notice! The management are all very friendly, and Tiffany in particular is a joy. Every maintenance request we have put in has been answered promptly, literally within 3 hours. Yes, sometimes things may not work, but that is why there are a ton of maintenance people who have been hired to do a job they are very good at. They have hired the best here at Sofi. I beg to differ when it comes to the thickness of the walls. We never hear our neighbors doing much of anything aside from showering and flushing toilets. The units themselves are large, with open floor plans, and are very appealing. Considering I can live in a studio apartment downtown for the same price I get my 2 bedroom, 3 bathroom, two story townhouse, I have absolutely nothing to complain about. Looking for cheaper rent? This is the nicest area of the Tigard/​Beaverton area. Look in North Portland. Also, if you have an issue with the fact that Sofi doesn’t want their units smelling like cigarette smoke (no smoking allowed inside) I would advise looking somewhere else as well.

This community has changed management many times they never have the same answer. You get constant notice of new charges and they never do what they say the will do. The only nice staff are the handy men. Would not recommend this community at all!

Overpriced… Overrated!
This place may have a nice clubhouse and entry off davies St. but dont let it fool you, that is basically where it ends. From what I have seen, they have tons of maintenance people on site yet nothing around here works. The same branches have been laying on top of the same rooftops for not just months, but for seasons. The gutters are clogged and cause a waterfall onto the balcony, good luck if the door is open for fresh air b/​c the carpet will get wet.
The outdoor lights that light up the walkways are always knocked over or just outright not functioning. The pool is over crowded in the summer time with underage drinking idiots. The parking spots are tighter than a you know what. Speaking of parking… if you get home later than 7pm. GOOD LUCK! NO SPOT FOR YOU!
The walls are paper thin, can hear my neighbors having regular conversation. The garages are also tight. Think of the game operation and pulling the pencel out without lighting up the nose. Got me?
The abundance of dog Shit EVERYWHERE outdoors on the property is disgusting.
No thanks!

In our unit the design of the kitchen cabinets conflicted with the stove. We had the option of either opening our stove all the way or use of one of our cabinets. It took 3 maintenance requests of them just shifting the stove to the side before they decided that the best solution was to remove the handle to the kitchen cabinet.
The worst staff I have ever experienced at an apartment complex once SOFI Management took over. There was a re-​occurrence of black mold in the window seals. When filing a complaint with maintenance they just wiped it off and said that was all they could do. We noticed a drip in the ceiling during a storm where the ceiling above our bed was wet. Worried that the ceiling was going to cave in on us while we slept — we put in an emergency request. A guy came the next day and said he’ll notify an outside company (this was during the weekend) who would call us on Monday. That never happened.
Received notification from the apartment complex in the dead of winter that they decided to do a chimney inspection and we were required to clean out our fireplace and not use it for a 72 hour period. If they came… we were never notified because there was no sign on the door saying that they had entered.
You can never get ahold of anyone in the office unless you leave a voicemail. On several occasions it took me about 3 calls before someone would call me back. If I left a detailed message I would get no response for several days. But if I just left my name and phone number they would always call me back. During my move-​out inspections I went into the office saying that I was ready because I had to put my dog in my car while we did the inspection. I explained that we are moving out-​of-​state and I could not keep him in the car by himself for very long. They told me it would be about 15 minutes before they arrived for the inspection. After waiting at the apartment for over an hour I called the office (it took multiple attempts to get in contact with someone) and they said that he left over an hour ago to do the inspection and were baffled as to why he never came. They said that they would contact him to see where he was — he showed up within 5 minutes after my phone call.
We also spoke to multiple staff members in the office on several occasions about our carpet during the move-​out. When we moved in the carpet was used and they had already told us their plans to rip the carpet out and replace it. When we received our detailed deposit check — they charged us a full price for deep cleaning carpet that they removed and was not new when we moved in. They also charged us for cleaning, even though during the inspection they didn’t write down a single thing in front of me that we would be charged for (we had cleaned the apartment ourselves over the course of an entire week). Since they did not make any notes during the move-​out inspection they also didn’t have me sign anything or give me any signed confirmation of submitting our keys and/​or any damages we might be charged for.
After moving I had a package delivered there in error because it was already shipped in the middle of the moving process (a re-​occurring monthly package that has always been delivered to the office directly). I called the office and they promised that they would forward it to my new address. After more than 2 weeks and multiple voicemails trying to get in contact with someone — they said that they don’t have my package and don’t know where it is. I have confirmation that it was delivered to the office on a specific date and time but they show no record of what happened to that package afterwards. I would never recommend anyone to live in this apartment complex due solely to the staff and management.