I got in within 30 minutes. so that was good. right??? Well the cut was simply blunt bob. My hair was at the shoulders. First she commented on how my hair looked fried. great. she cut it off in less then 5 minutes. Well I thought great that was fast and easy. Not so much. Once I got home and washed it. the cut is completely not straight. I have strands that are all different lengths and my hair does not lay right. Wow thanks. this is why you should pay to have a professional do your hair. not perfect look