Kohl’s

The store manager at this location, I believe her name is Reyna, is a complete witch. I have gone in several times and she will never let me honor a coupon if I don’t have it on me. She is the only employee that has ever refused to honor my coupon. I’m trying to get her fired by complaining to kohl’s main headquarters as I am a VIP customer that spends thousands a year at Kohl’s. Hopefully I will have success! She also follows me everywhere I go in the store obviously thinking I’m going to steal something when I have never even thought about stealing merchandise. Horrible customer service by a manager. She should be ashamed of the way she treats me. She should find a new job, maybe she would be good at pulling teeth!

I really appreciate Kohl’s unconditional guarantee. If I don’t like a product, they will accept returns/​exchanges. They also have Electric Vehicle chargers, which is great! The clearance prices are really a great value. You need a Kohl’s card to get the best deals, such as regular 15%-30% off.

Man, these other reviewers must be EXTREMELY sensitive. Did their GPS lead them astray when they thought they were on the way to Lord and Taylor? Did the sign look like Nordstroms??? Who the hell thinks comparing this place to REI is a reasonable comparison?!?
It’s Kohl’s, kids. It’s reasonably priced, has a store charge card that you can get even if Capital One won’t take a chance on you, and you can usually find SOMETHING that will get the job done. Oh, and it’s CHEAP. Yes, like the cashier could say NOTHING to me cheap. Like the store could look like the Goodwill warehouse cheap.
So get off your high horse and give Kohl’s a little credit!

Customer service is horrible. I tried to return a MISTAKE OF THEIRS. They sent the wrong size. I had my receipt. They wanted to pay me 2.00 for an item I paid 13.50 for. DID I SAY THEY SENT THE WRONG SIZE. I paid for this with my owe money, not using their Kohl’s cash. But because I earned their cash, they wont refund the item. That makes their return policy only Kohl’s credit.

I love shopping here! The clearance area is where you find the best deals. It’s definitely a treasure hunt but you appreciate the find a bit more. I love the wide selection and, if there is something I can’t find in my size I can always order it online. Their in-​store Kiosk offers free shipping and handling. With my Kohls card I get 30% coupons sent to me and then I know when to come in!

Horrible customer service from the chasiers. Gave us a rude and «must buy everything attitude.» Wouldn’t let us use coupons and ranted on and on about them. Also clearance is a huge mess. Don’t want to come back. Ever

I’m so done with this location. I have been to other Kohl’s locations before, and this place puts them all to shame. Today was the SECOND time they left an alarm on a piece of clothing after I purchased them. It did not beep as I walked out the door and I had to have my fiancé rush over there before they closed. I had intentionally bought an outfit today that I needed bright and early tomorrow. Entirely unneeded stress added onto my day. Neither time was I reimbursed for my wasted time and gas. I was handed empty apologies and annoyance. Ridiculous.

I’ll be avoiding this location in the future. They couldn’t be bothered to answer their phone when the Hillsboro location called to check on an item for me, and they were entirely too busy to bother to check me out; I was told to go to another counter and then I watched the clerk wander off discussing her workplace problems.
Seriously? This is after they pulled the wrong item to hold for me. That’s the only honest mistake I saw today.
No thanks. I’ll stick to Hillsboro and avoid another catastrophe.

I’ve placed two orders with Kohl’s online in the last few months and they have both been delayed for no good reason. I will not shop with them again as the delays have rendered the shipments unuseable for the purposes intended. In both instances, I was informed that they would be delivered on a timely basis and neither was. I am very, very unhappy with their service. Should have gone to another vendor, purchased what I needed and shipped it myself by USPS. NEVER AGAIN!!!

I just don’t know about Kohl’s. I very rarely come here. My mom was visiting from California and she had some «Kohl’s cash» and was excited that there is no sales tax here in Oregon, so I drover her to Kohl’s. I got a cute pair of J-​LO jeans! But that’s about it… the junior clothes are super cute, but i’m a grown ass adult and probably shouldn’t be wearing anything from that section of the store anyway.
I think the best time to come is when you have coupons or that Kohl’s cash crap. The prices are OK, its just the selection of clothing that sucks.

I purchased a free country coat last fall. l wore it a few times up to the snow. This year I went to wear it and the seam ripped under the arm. I attempted to return this $ 180 dollar jacket and they wanted to give me only $ 18. A jacket should last more than one season and worn for only 2 times up to the snow. I recommend not buying any coats from Kohl’s. I even purchased on a Kohls card which they stated they couldn’t find. From now on i will buy my gear from REI.
The clerks are not very customer service oriented either.
All I was looking to do was swap the coat across for another similar coat same cost.

Fan of this place from previous visits.
I like their Daisy Fuentes Trousers, they fit me well and are priced right.
Took me awhile to locate her brand, but I didn’t mind browsing other racks for deals — and reg. merch. Found three items and then had to leave quickly to return a work call.
Not as inexpensive as I remember. It’s not that I wouldn’t return again — -the items I chose were on sale but I think they were overpriced already.
Cute slacks, A nice transitional fleece coat, & a random decorative tank top. $ 109.99.
Happy with items, but no steals for me today. Annoyed a bit by clerks who ask if I want to sign up for credit card. I replied no once, they have to give all these features and ask again??? I realize they are pressured and incentivized for this, so they have to push… but once I say no and don’t act engaged in spiel, let it go.

I’ve been here a few times. It reminds me of Meier and Frank where the retail price is very expensive and the they mark it down 40% to where the price should be.
Went tonight to buy a euro lounger and desk chairs. I was ready to spend around $ 350. Although they had the euro lounger on the floor they were out of stock according to the help I didn’t trust knew what was going on.
Went to customer service which looked more like it should be called help yourself. The lady’s response to me not being to locate the item at the «kiosk» was I can only search the same thing as the kiosk. Thanks for the effort!
I won’t be back to Kohls, I’ll spend a little more money and get a nicer piece of furniture at Costco.

No big and tall section, which is the reason why we came to Kohls to begin with. I don’t shop here but my husband likes their shirts. Guess we will be shopping online.

Outstanding customer service experience in June. Tina, a store manager not only was tremendously attentive but went out of her way calling multiple stores in the area to help me find a featured dress in my size… and gave me an extra discount for the inconvenience. After a short drive to a store I would have never thought to check at, I became the happy owner of a great outfit… Thanks, Tina!

If you are looking for RUDE clerks and the worst customer service ever, go to Kohl’s Beaverton, Or. I will never shop there again!

Great on line coupons, always look before you go. Was not in the buying mood tonight so we just went in to hang out. Very nice store, very clean and great staff, if you are looking for something particular like I said always look on line to see if you can find a coupon because according to my daughter they always have great coupns on line.

So I had some last minute stuff for Christmas I needed to grab so I went here to avoid the malls. Wow — checking out itself took a while because the two women taking up the registers seriously bought like 2k in tiny crap (no joke) but I bought an insane amount of stuff for next to nothing AND earned their «Kohl’s Cash» for more free stuff. Everytime I go here I stop to wonder why I bother shopping other places because they sell piles of great stuff for a fraction of what it would cost anywhere else.

I have shopped here a few times. Several months back, I found an activewear item that I really liked, so I went again last night hoping to find it again and to do some other shopping.
Firstly, their clothes are generally pretty poor quality. I’ve noticed that most of the basic items just don’t hold up very well after a couple washes. They do have some higher-​end lines that seem a little more durable though, and to their credit, I have a wool coat I found there last fall by their brand «Apt. 9» that has outlived my H&M coat by a pretty long stretch.
Mainly, I don’t like the experience of shopping at this store. It seems like the music isn’t on very much of the time, which surprisingly can really affect a person’s comfort when shopping there. (Maybe when it’s silent and no one’s around, you get the sense that they’re closing or something, and just want to hurry up and get out.) Also, this time when I went, their activewear selection was extremely limited. Just a nook by the front door. The rest was scattered around clearance.
Speaking of clearance, the clearance section is impossible to navigate. Both times I’ve been here, there have a TON of clothes on clearance, but the endless array of rack after rack of these items is so disorganized, you just can’t make your way through it if you’re looking for any type of thing in particular. Or even just something in your size. It’s just all over the place.
In the end, I left the store tired and empty-​handed after at least 45 minutes of searching, and went over to Target, where I found most of what I’d been looking for.

This store was great for a Kohls. The staff at the Jewlery counter was great (lines were long so we checked out there). We were informed that this location always takes Kohl’s Cash even after it’s expired. Nice to see a store that cares about their customers.