Jiffy Lube

Jiffy Lube has always been my go-​to for oil changes and my visit to this location confirmed that this company provides great service. I got there at about 8:30am on a Saturday to try to avoid a long wait and my plan worked! I drove right into the garage and told them I needed an oil change. I decided to sit in their waiting room while they started on my car and helped myself to free coffee while I watched tv.
BRIAN was really helpful and let me know all of his recommendations without pressuring me to do any work that I didn’t want to have done. He answered all of my questions without making me feel stupid. He also let me know about all the coupons that they have for various services. Also, even though I didn’t mention the huge rock chip in my windshield, the workers noticed it and fixed it at NO CHARGE because I have full car insurance.
Another great thing about Jiffy Lube is that they could see all the work that I’ve had done at other locations in other states. It was so helpful! I will keep my business here at least for oil changes because they’ve gained my trust.

Yesterday, I had a great experience here. They were direct, to the point, and respected my choices when I said no to certain services but the services suggested weren’t unnecessary up-​selling like some quick-​oil-​change chains. They let me know about a money saving promo as well. I’ll be going back for sure.

if there were negative stars, this would be the time to use them. this station ruined my engine. they said that they were putting in a cleaner, and i took my car to my mechanic due to slow engine performance.
now i am having to pay $ 1400 to have the engine stripped and cleaned of the shit this station put in my car!
I am considering have my attorney help to recoup these fees.

I’ve been going here for yrs, even through all the change overs with owners, management and employees. .
**NEVER STOPPED GOING**
Till recently, the manager was RUDE when I pointed out a concern. .
Here’s the story, trying for short and sweet. .
I’m a female, perhaps this is why this happened to me?!
Took my suburban in for oil change, after completed more than half way home going to put sticker in visor area noticed there was already one. .
So„ turns out the oil was just changed. My husband took it and I didn’t know. I phoned in same day and the manager at that time gave me a FREE oil change on our next visit. .
Attempted to use recently BUT since the prev manager was no longer there THE NEW MANAGER/​OWNERS wouldn’t honor. .
Not only that, he was extremely RUDE. The asst manager was the only one that attempted to help however by that time I had decided perhaps I should go else where knowing the main manager was being RUDE. .
They definitely don’t pride themselves on CUSTOMER SERVICE and or look to asst us females. .
I felt taken advantage of, NEVER NEVER again will I go there or to any Jiffy. Doesn’t pay to be a LOYAL customer.. They don’t care, it’s all about NEXT
I took my suburban to a dealer «Hyundai in Hillsboro on TV Hwy and their shop treated us wonderful and half the cost with amazing positive attitudes!
So there Jiffy, you can take your oil and shove where the sun don’t shine CUZ there’s TONS of business out there willing to go the extra mile.

This is my first time at a jiffylube and it’s a pleasant experience. The guy wasn’t pushy. He was personable and nice. The service was quicker than I thought it’d be, even though it was pretty busy for the most part.

I was IMPRESSED! I came here to have a radiator power flush performed, after I was treated poorly by the local Oil Can Henry’s (again.)
I visited this Jiffy Lube twice before, during the past thirty days. On each occasion, I simply pulled-​in, and asked the staff to install miscellaneous additives in my differentials. At NO TIME did I get asked a bunch of questions, or treated like garbage. And, on both previous occasions regarding them adding various additives, they did not charge me a dime.
So naturally, I came back for the radiator flush…
They were $ 30.00 CHEAPER than Oil Can Henry’s… they let me watch… used my own fluids (and my Royal Purple additive…) and then gave me an additional discount, for a reason I cannot even recall!
In short, I was treated like royalty. Before I even pulled into the bay, the attendant recognized me, greeted me with a friendly shout, and opened a free bay to guide me-​in, without delay. THAT WAS IMPRESSIVE!
The only reason I previously went to Oil Can Henry’s, was due to their alleged CarFax reporting. While Jiffy Lube apparently does not, their customer service greatly makes-​up for it.
— Ivan Loock

Great experience! We are from out of town and relatives recommend this Jiffy Lube location. They gave me the option to wait in my car or the lobby during my oil change. The lobby was nice with air conditioning, plenty of coffee options, and a tv. The staff was friendly and let me know everything they were doing in advance and the charges, etc. I was in and out in 10 – 15 minutes. Will go back if I need an oil change here in the future!

The team there was fantastic they went above and way beyond the scope of duty. They were genuine and great!

Went in a on Sunday. Was met with courteous employees that handled my vehicle promptly. Have seen cars lined out the back of this place before and it might be due to their decent prices, friendly staff and no-​pressure sales. It’s great to get an update on what additional services are recommended for your vehicle and it’s another to be guilted for not flushing your engine every time you want the oil quickly changed.

This is the only Jiffy Lube I go to! They are always very helpful and fast! I’ve been here at closing two times and both times they helped me out anyway! I’m a loyal customer!!!

I went to my usual guys «Oil Can Henry’s on TV Highway by Fred Meyers» and found out my new car takes some special kind of synthetic oil and the only one they had in stock was ninety nine dollars for an oil change. I said NO thanks and decided to try this Jiffy Lube on my way home.
I pulled up and they got me right in, I had to ask about pricing and luckily they had a lower grade of pure synthetic so it would be sixty nine bucks. I said ok. They changed my oil and asked if I wanted my wheels rotated as I was almost at 5K miles. I said sure. I then had to move over two bays and wait another 20 minutes for them to finish whatever they were doing to the car in front of me. The whole process took a very long time.
After I had the tires rotated they backed my car out and there was a ton of oil leaked onto the floor, I had to get in my car again and pull it to the other side so they could see what was going on. After pulling and pushing on my car the said the oil pan was full of oil and that they removed it and put it back on and I should be ok.
They are nice folks, but it seems that different people do different jobs and I would prefer one person to take it all the way thru the process. It was awkward and just weird. I don’t think I shall be back.
Oil Can Henry’s has the process down pat and it is much quicker, their place is cleaner and better maintained and they look more professional.
Also some of the guys were in some argument with each other and I could clearly hear it (not something you want your customers to hear).
The only upside as watching the dirty old men come in and out of Peeps in the same parking lot.

These guys are super nice. I’ve been here probably 5 times and every single time they have given me a discount purely out of the goodness of their hearts. Most recently, I needed a new battery, new oil, and new transmission fluid. They took 60 bucks off my total and also fixed a rock chip in my windshield for free.
I also got some good book recommendations in the waiting room! All-​around great experience.

This place is a joke… My car was moved to another lane to help someone before me. I had waited my turn for over 20 minutes and then someone shows up and they do their oil change before me. More than anything that really pisses me off is that they moved my car to a different lane to help this other person on an oil change. No emergency. Talk about the worst customer service ever, I left immediately and will never return.

Great COFFEE! I got there just at opening and was shuttled right in. The two dudes helping me were courteous and even opened the door for me to the little ante-​room. I had a coupon for quite a bit off ($ 16) and they STILL treated me like a valued customer, even though that coupon was for a Jiffy Lube down the street. it was my first time at this location but they didn’t press me to buy added crap, which I hate. They did show me my cabin air filter which was filthy. I have a hybrid car, and they were well-​versed in servicing it. The only reason they don’t get five stars is because it took them forty minutes to do the work. I think this is a very good spot to go to. BRAVO GUYS!!!