El Monica Dental

Went in to have a filling in May. I had never been here before to have work done due to the fact that I recently moved to Oregon from Michigan.
Dentist Lilian Liu was very unprofessional. I told her I had a phobia of needles and she told me to close my eyes before injecting my gums with the numbing shot. Immediately after I closed my eyes she missed my gums and stabbed me in the face. Yes, the face. I started bleeding and crying of which she then proceeded to laugh nervously. I understand accidents happen but this did not seem like an appropriate response. Surprisingly I let her continue since my face had already gone numb. She kept trying to force me to put headphones in and listen to music. I like for my dentist to explain what they are doing to my teeth while they are working on them. I told her this and she was barely able to gather her words enough to explain it and continued to push me to put the headphones in.
This was the worst experience I’ve ever had at a dental office and I will not go back.

I cannot say enough wonderful things about El Monica dental. Everyone made me feel so comfortable and they accommodated my needs. I have a dental phobia but Dr Christine talked to me ahead of time about my fears and anxiety, and she talked with me every step of the way. I’m so thankful I found them!