Edgewood Point Assisted Living

This has been the worst experience I have ever encountered. Unfortunately, I am very familiar with the good, bad and the ugly of care homes. Since management has changed our loved one has been mistreated and many errors have been made. The Nurse is very abrasive and aggressive towards the residents as well as the family. The nurse, management (especially Billy) and the newer caregivers actually create anxiety for our loved one. I feel that they have created an unsafe environment for the residents as well no respect for them. Times have shifted there as it is no longer «resident based, it’s all about the money.» Respect, safety, compassionate caregivers and situational awareness to each resident should be the top priority! I am writing this in hopes to bring awareness to other families. I am saddened to even write this.

My mom was at Edgewood Point Assisted Living side for nearly a year before she needed a higher level of care. We were happy with the care and almost all the staff. The manager Pepsi and the nurses Cheryl and Kellie were very attentive and simply good people. Compared to Mom’s prior independent living place, Edgewood Point was much much better managed.
They were also very financially fair when we had to move mom out suddenly.
These living arrangements are a tough time in life but I would recommend the assisted living at Edgewood Point.

Edgewood is egregiously ill-​trained to care for the elderly. They allowed my Mother with Alzheimer’s to leave the premises and the police were called. They then had one of their own care-​givers physically assaulted my Mom and tear large wounds in her arm. Later they allowed her to go 12 days with a UTI in which they failed to obtain a urine sample. Concerned that she was septic we finally were forced to rush her to urgent care. Do not make the mistake of thinking your loved one will be treated with the care and concern they deserve. They simply cannot meet today’s care standards.