Canyon Auto Repair Inc

I had a couple things wrong with my car when I first went to Canyon Auto. It was making funny noises, my trunk hadnt been able to open in over a year, and it drove funny for a while. After about 10 minutes, the owner identified the exact problem with it, fixed it, and showed me exactly how to fix it in the future if it were to ever occur again. I’ve dealt with a lot of mechanics in the past, but never have I had such an amazing experience. Lee (the owner) was very thorough, to the point, and generous in the service he provided me. Needless to say, I will be returning again next week to change my breaks. I have never been so excited to take my car into a mechanic before, but I’m proud to say now that I know someone who actually knows what they’re doing and I trust him. HIGHLY RECOMMEND!

I found this shop online. I had an older Pontiac and it had a gas leak somewhere. I took my car to them and they found the problem and also found something else that needed to be fixed. They called me every time before making any repair to my car to ask my permission which I respect and they showed me what they were talking about when I went down to the shop. They were very nice and did a great job and offered a decent rental car that was very affordable.

I usually take my car to the dealership where I bought my car. Yes, you usually get treated like a king, but it is always at a cost. They overcharge on parts and labor. Why not take it to a smaller shop that has equal customer service, quality, and competitive pricing? Someone referred me to this shop, so I decided to get a quote.
This is my first experience with Canyon and it was a memorable one. I worked with the owner on Monday to get a quote, order the part, and get the paint match for my replacement bumper. I get a call the next day and he told me that I can come the next day after work to get it installed. What? So fast?
The dealership not only quoted higher than this place, but they said it would take 7 days. This place got it done in 3 business days from quote to completion. The bumper looks like new on my Lexus.
The entire staff was professional and friendly. I would recommend this place to friends and family.

A car breaking down is a stressful and ugly thing for anyone. And confusing different prices from mechanics make your head spin. These people at Canyon have always been fair and transparent with me. I always get a detial list of charges and am told which charges can wait. We only take our cars here. Ross is friendly and always helpful.

Had high hopes for this place as we thought we had gone here years ago & got adequate service. Very disappointed. Our car was there for 4 days, looked at for 3, & we got no phone calls during that time updating us on progress. Very poor customer service. We had to call them continuously for updates. In the end, they could not figure out the problem & we had to pay $ 107 for a diagnostic that gave us no information. We will have to now take the car somewhere else to be looked at again. What a waste of time. I would not recommend this place nor would I ever go back.

Apparently they put Dex-​Cool antifreeze in my Toyota engine — a major no-​no. Two years later, my engine was overheating like mad and my new mechanic had to flush it twice because of all the gunk it created. He’s the one who informed me that Dex-​Cool was put in my engine, and that this is what happens when Dex-​Cool is put into a Toyota system.
I ended up having to replace my radiator, thermostat switch and a bunch of other things. Now my engine burns oil like crazy, and so I’m going to have to either buy a new car now, or pay for either a total engine rebuild or a new engine altogether.

This guy is the best! Lee has helped me so many times with the major issues that come up with cars. I cannot recommend any mechanic I trust other than Lee and his team at Canyon Auto. I appreciate them greatly!

Seriously, who enjoys taking their car to the mechanics. You only see them when you know something is truly wrong with your car. It’s never good news. But, it’s never anyone’s fault, but some how you feel they should be kind to you and spare you the pain. I really dislike taking my car in for any reason or any mechanics. But some how, Ross and all the people at Canyon Auto Repair always bring a smile to my face. Not that they give me great news, but they tell me the truth. It’s not fun to receive, but it has to be delivered.
My BMW decided it’s time for a new grill, make that two, and of course the coolant needs two new tubes; better than replacing it. All in all, it’s good news. $ 690 is a lot, but I multiply that by three and I think that’s what would happen if I waited any longer.
Glad the people at Canyon are friendly and kind enough to help me get my car back to decent shape. I can always take it to my BMW dealer and I“m sure that will be 5x more expensive and 5x more painful.
Can’t wait to pick it up, tomorrow.

I had to take my van in because it was getting loud again. The whole exhaust system is pretty hosed up. They got me all squared away, fast as usual. Mostly, I like the fact that I can trust them. They don’t try to sell me extra things, and they don’t ignore problems either. If there’s some work that needs to be done, they’ll tell me why it will need to be done, which is important when every mechanical decision is, «should I put anymore work into this bucket of bolts»

Lee… you did it again… thank you so much for taking care of my wife’s BMW the other day. She had called me on the phone on her way to Portland and said the car was acting weird and a ‘transmission fail’ light had come up. Had advised her to turn back and head straight for your repair shop.
Your repair facility rectified the fault while she waited there and at such a reasonable amount. We are so glad that we found you so soon after moving here from California. You really know how to look after and treat customers.
Keep up the good work!

Look over your estimate closely before you ok the repair. They will try and overcharge you for every little piece of the bill. I needed my battery changed and they were going to bill me 160 dollars for an Interstate Megatron II battery. You can look anywhere online and see that 160 is WAY too much for this battery. I called Firestone just to double check and they confirmed what I saw on their website. They sell the same battery for 109 dollars. The owner was there and he reduced the price to 110 after not much argument. I imagine it’s because he knew he was trying to rip me off.
They also charged me 60 dollars for cleaning the terminal. On the phone, when the owner was explaining the estimate, he said they would be replacing the terminal and that explained the cost. On the invoice it says, very clearly that they just cleaned it. That’s not worth 60 dollars.
I’m a 26 year old woman with little to no car knowledge so it’s really hard to find a mechanic I can trust; needless to say this is not one. I will not be going back to this mechanic and highly recommend looking at the estimate very thoroughly before giving the go-​ahead on repairs.

These guys did an awesome job repairing my golf. After I ran into a concrete pillar, the wheel started wiggling so bad I was afraid to drive it. My insurance sent me to one place and they just took pictures and sent me on my way, did even look to see if it was safe to drive! Looking for a second opinion, I brought my car here and within 30 minutes they deemed my car unsafe to drive and had me in a rental car. They worked seamlessly with my insurance and returned my golf in a few weeks completely fixed! Thanks so much you guys :)

Lee and the team at Canyon Body are wonderful. The appointments are easy to get and their hours are very convenient. I feel like their pricing is always very fair.
My car’s battery died in the parking lot next to their shop at 530pm and they kindly came over to jump my car, had a new battery that my car needed in stock and I was home by 615pm. Can’t say enough good things about Canyon Auto Repair!

I have been going to this location since the year they opened. I have been treated with nothing but respect and honesty in my dealings with them. They always authorize everything with me before doing any repairs to my vehicles. They stand behind they’re work, in the off chance if something isn’t right with a repair they make it right.

Absolute worst mechanics ever. Poor business skills and incredibly poor communication skills. DO NOT TAKE YOUR CAR HERE!!! Sure– they are open late and on Sat. Is that worth having your car in the shop for over a week? Only getting answers when you call them? I asked them to simply run a diagnostic check on my car– thinking they would call me before having the mechanic look it over. All other places have called me first to approve the expense. Not Canyon Auto Repair. When I told them they should have called the owner tried to tell me it was standard to keep going– then he kept not calling me– I called them to ask what was going on. Over $ 1000 and over a week later I had to call them to see if my car is ready– again– worst mechanic EVER.

I brought my car in here for a scheduled brake inspection last month. I have been using Les Schwab for years but a friend told me to try a difference place because at Les Schwab you pay more (I do agree but you get more in return; I’ll get back to this in a bit…).
I take my car in for my appointment. After waiting a while, the clerk comes out and explain to me that multiple work is needed on my car. He informs me that my front brakes pads & rotor, rear brake drum and shoes, and my rear differential needs to be replaced. I received a massive quote of approximately $ 800. Skeptical, I declined service to my car in lieu of a second opinion. I was charged $ 50 for a brake inspection (which most other places provides as a complimentary service). I paid the $ 50 fee and headed to the nearest Les Schwab.
Les Schwab inspected my brakes; my front brakes were fine and my rear drum and shoes needed to be replaced. Service ended up being $ 236.
I also brought up my issue with my rear differential. Les Schwab doesn’t specialize with that type of work but I looked at it anyways. It was leaking due to a bad bolt used. They went above and beyond and located a replacement bolt from an authorized dealer. They refilled my rear differential fluid and installed the new bolt at NO ADDITIONAL CHARGE.
Overall I understand auto repair places trying to make a profit and all, however quoting unnecessary repairs just falters credibility of the repair shop. I rather continuously do business with a honest repair shop, even if cost me a few dollars more, than one that want to simply screw me over.

Finding a good mechanic is hard, finding one open til 7pm so you can still pickup after work is even harder. I dropped my car off in the early am, knowing I didn’t have an appt I expected my 4runner wouldn’t even be touched til end of day, instead Lee called me around lunch gave me the update, price and even some heads up on some gremlins this newly purchased dinosaur I’d purchased. I couldn’t afford more than the minimum but I appreciated their thorough courtesy inspection. They had my rig done by end of day. I also liked that they quoted me for the diagnosis when I called so I wouldn’t have any surprises. I’ve worked in the auto service industry for top brands for 12 years, these guys gave me great service and exceeded my expectations for my emergency drop off at a back alley garage. They also gave me an itemized recommendation list so I can work on whittling down my list of things falling apart on this rig. These guys have a couple bad reviews by people who expect technicians to diagnose things for free and it’s not fair, you don’t ask Dr’s for free exams, don’t expect technicians to get their hands dirty for free.

Was having intermittent problems with car stalling, and braking system freaking out. They offer to diagnose my car for $ 90.00(!!!). I was going to try to find another shop but my car wouldn’t start in the parking lot so I leave it, not wanting to pay for a tow. They tell me my battery cables are corroded and for an extra $ 30 they will replace them. I agree since I’ve already sunk $ 90 into this. I get the car back and it runs. The battery cables are covered in a thick-​looking red fluid they tell me is to protect the cables from corrosion. Fine. Less than a year later my car starts having similar problems. My car ends up dying with no power (no lights, no flashers) after dark in the middle of a busy freeway. Super scary but luckily by this point I have AAA and get towed to another shop. The battery cables had crumbled from corrosion and the battery has been leaking acid. And you know what? The cables were original installation. I told them they had been replaced and they said there was no chance of that and the other shop that I went to replaced the actual cable for free, only charging me for the new battery. I was so mad.
Canyon Auto Repair ripped me off and left me in a scary situation. I was not able to see the condition of the cables after Canyon returned my vehicle because of the red goo they smeared all over them for $ 130. I feel they took advantage of me because I am a young woman.

These guys are awesome! I have taken my car in here twice for minor repairs and each time they have been really helpful. Very honest and fair in their pricing,
I will definitely be going back for any future needs my car had!

This guy knows what he’s doing! I was really impressed with his work. He gave me the best price out of all the other body shops, and did an excellent job.
He called me frequently to keep me in the loop, and did everything with my approval. The best experience I’ve ever had with someone’s service!