Best Marble & Granite

Nancy and Mark were very nice at first, telling me how long they’ve been in business, how good they are in their field and how they have never had a CCB complaint. The only part that was true is that somehow, they have managed to stay in business for a while. I later found out that they had at least 3 complaints on file at the CCB.
BMG provided poor quality material, poor workmanship and terrible customer service. Part of the counter top had an X etched into it in two different places. The space between the edge of the counter and the cabinets was inconsistent. The seam near the sink is uneven and there is virtually no overhang around the under-​mount sink. The edges of the back splash weren’t polished. And the corner of the back splash — the photo speaks for itself. When I contacted Mark about it, I was told that someone would be out right away to look at it. Then, I started getting the run around. Long story short, the only part that was addressed by BMG was buffing out the two Xs. Now it’s up to the CCB. I do not recommend this business due to their poor workmanship, complete absence of professionalism, and misrepresentation.

These guys did a fantastic job, at a fantastic price, with excellent service and craftsmanship!

After discussing our remodel with two other contractors, we were able to determine that one had no knowledge about granite counters and the second was almost criminal, increasing the bid $ 3000 on a whim, trying to keep our leftover granite, etc. Needless to say we were thrilled to find Best Marble & Granite. They did more work for less money with better materials than the other bids. The people are very easy to work with and everything was done on schedule. The kitchen looks amazing. It was great working with the pros. Special thanks to Nancy & Zach for all their help!

I am a Designer and have installed solid surface counters with most every Stone company in Oregon over the last 15 yrs. We have used BMG on and off for those 15 yrs. on as many as 30 – 40 projects. And you cant find a better company in the portland metro area! They are deeply connected and concerned with the quality of each and every job they do. I have never seen or heard anyone in our industry say anything but Amazing things about this company. They have a PERFECT reputation!

We used Best Marble & Granite to install countertops 8 years ago in our old kitchen, and they were the first company we called when it came time for countertops in our new kitchen. Mark & Zach are incredibly knowledgable. They know which supplier (s) has the best product in the city, and advised us on the best time to buy given the market conditions for our product choice. Everything was on time, we were happy with the cost, and communication through the process was great. Would highly recommend.

I am so thrilled about my beautiful new countertops in my kitchen!!! Mark and Zach did a fantastic job and I would highly recommend Best Marble & Granite to everyone! Great people, very reasonable prices and exceptional customer service!!! I wouldn’t go anywhere else :)

I ordered granite for a small bathroom granite from this company. They were so incompetent they ended up refunding my 50 pct deposit today. The day before they were supposed to come out to install they called to say the piece of granite we had selected wasn’t big enough — we went back down there only to find they had larger piece of the same granite that could have been used. When they eventually came out with the granite they attempted to cut the sink out in the bathroom. It took my husband and I over 2 hours to clean up. The granite also didn’t have the correct edge and they said someone would call us and come back out to do that. They asked us to pay the remaining 50 pct — we declined of course. When my husband inserted the sink it was obvious they had not centered the cut out over the cabinet as they had said. I told the owner that I didn’t know how they stayed in business only to be met with rudeness instead of seeing how he could make things right. We were also planning on having them do the kitchen. I am so glad we started with a small project. I would definitely not use this company.

We are so thrilled with your work. The counter-​tops are beautiful and the quality and finish are outstanding. Everything exceed my expectations and we are anxiously looking forward to our first meals in our new kitchen.
Please let everyone who was involved in the design and fabrication how much we appreciate their talents and efforts. Please feel free to give my name as a reference to your outstanding work. You guys are amazing and the best, super fun to work with and very talented crew!

I find it interesting that the negative review that I put on here less than a year ago is gone.
The long and short of it is that I was told 2 – 3 weeks for one slab of granite… It took eight weeks and even then it wasn’t done right. The son is a nice enough guy but the father is a whole different story. In the course of one 15 minute conversation he gave me three different prices. Each new price higher than the last even though the request/​specifications hadn’t changed.
Kudos to the people who had a good experience. Maybe if you buy a whole kitchen set up, then they’re on it. But one single slab must not of been worth their time or effort.

Very good company! We are very happy with the our granite. They did an amazing job and finished in my short deadline. Very good father and son team

I am beyond happy with the quality and professionalism from Best Marble & Granite! It is a family owned and operated business that I would highly recommend to anyone that wants to upgrade their countertop to a solid surface. Mark was very knowledgeable in the different products and how to coordinate the color with my cabinetry & flooring. Zack did an outstanding job coming to my house to take measurents and make templates so that it fit like a glove when he installed it. The finished product is AMAZING & cost a fraction of the price I was quoted by other places. Everyone did a great job keeping me informed on the progress as well as installing my undermount sink, and making sure everything fit exactly right!