I’m so back and forth on the rating for this office. On one hand… the optometrists are a 10STAR! Amazing! Professional! They know how to work with kids! They offer so many wonderful services and have a pediatric vision developmental specialist on staff. The wait time and vision department are another story. I’ve had to wait up to 30 minutes before I was called back to a room and then had to wait again once in the room. The vision department is TERRIBLE! They move at the pace of a snail! They are knowledgeable but they’ve lost glasses of mine. There have been times where I’ve dropped glasses off to be fixed and they say it’ll take 5 minutes. I show up later in the day and the work still isn’t done.
ItzMeJazzyBea R.
Classificação do local: 5 Carlsbad, CA
From the moment I called to make my annual eye care appointment I was satisfied with Nova Vision. Before: They scheduled me the exact time/day I needed, took all my information over the phone, explained how to fill out my new patient paperwork online. During: They greeted me quickly, started my exam with some very high tech procedures(none that included blowing air into my eye), sat me in a private exam room where Dr. White listened to my vision concerns and helped me find the perfect prescription/glasses choice that worked for me. After: Betty explained what my insurance covered, what discounts were available to me, and even offered to special order frames that they didn’t have on display.
Cesar L.
Classificação do local: 5 Santa Barbara, CA
My appointments always start at the scheduled time & all the staff are super friendly and accommodating. Dr. Busch is awesome — professional, through and concise. I have come here for contacts, eyeglasses and other eye problems(dry eye) and have always received stellar treatment.
Eddie H.
Classificação do local: 4 Beavercreek, OH
Came here to use up my Vision Insurance and get an updated contacts prescription. They were able to get me an appointment later in the day so I didn’t have to take too much time off work. They also had the ability to let me complete all my forms online ahead of time which saved me a ton of time. The offices are easy to find and they handled the paperwork quickly. I liked the time Dr. White took to go over my options and the thoroughness of the exam. I actually learned that I need a slightly stronger prescription and that I’ve been using the wrong size contacts that moved too much. In and out in a little over 45 minutes. Their men’s glasses selection is pretty slim. That’s the only downer for me. With my insurance and cost of contacts exam my total bill was $ 70.