Best Buy Beaumont

If you have knowledge as I do when it comes to computer parts, monitors and other similar electronics I would stay as far away from this place as possible. On top of being lazy, lying to your face the guys working in the electronics section of this store should never be let to handle anyone hoping to get a good experience and the right product when visiting this location. The only time I ever step in this location now is to just pick up orders that I place online. Just do your own research and you will be much better off.

I go to Best Buy all the time and the one in port Arthur is amazing but in Beaumont it sucks. Everyone is rude and doesn’t care about you. I went to get speakers installed in my mustang and the messed up my car and had to bring it to Audio Edge for it to get fixed. I also got a computer monitor and the guy that helped me was a complete jerk. Go to the one in port Arthur it’s worth it.

If I could put a lower rating I would. I did my research and am looking to buy a 55 – 60 inch 4k TV, a home theatre and a dyson vacuum (you gotta clean, right?). So a floor sales person comes up and asks me if I need any help. I ask what the difference is between two models… He doesn’t tell me anything I don’t already know. He goes RIGHT into getting a Best Buy credit card… To which I say I’m not getting another credit card today. So he says, so what happened to your last TV. I say I’d rather not discuss it (ex wife got the TV) and I’m just looking at one of these. He makes faces at me and is just in general rude. He says have a nice day. I ask to see a manager… I detail the story and the guy lies and denies it all. Saying I made it up. Because I want to go into a store… And make up stories about their sales people. Customer service is what brings people back again and again. I have not walked into a Best Buy in years… And will not ever walk into another. I’d rather pay more someplace that values their customers than support Best Buy’s disregard of the mistreatment of their customers.

Now I remember why I don’t shop here. I asked for help finding an item from 4 employees and no one was willing to help and simply told me where the item «might». I didn’t find the item so I left. I’ll have to find it at Walmart or on Amazon. The only reason I went to Best Buy was because a friend bought me a gift card. I definitely wouldn’t spend my own money here.

Best Buy… your best stop for electronics and other expensive things you don’t need but your husband talks you into buying.

the name says it all, The BEST BUY. and the BEST people. The customer service is prob the best in bmt. The workforce is very young but polite and extremely helpful. I have many friends who work at this location but none of them are knowledgeable so they wont be any help. I wouldn’t attempt a trip during the xmas holidays as the traffic will be pretty horrific, think of any disaster movie and the scene where everyone is fleeing the city and its cars bumper to bumper. If you know what you want just call the store and arrange to pick it up 5 mins before closing.
The one thing i wish they had… Cake. I like cake and wouldnt mind eating a piece while shopping. I mean target has popcorn, Best Buy needs cake…

Get the stuff you can’t live without. Typical Best Buy experience.

This particular Best Buy is pretty decent. I come here maybe 3 – 4 times a month depending on a dvd/​video game release. Once you walk in, you’re greeted by a Best Buy associate. If you looked puzzled and don’t know where to find a particular item, there’s always an employee walking around if you have any questions/​concerns.
Overall, the staff was friendly and great. Most of the time they have what you need in stock.
TIP: If you see a price that’s cheaper elsewhere such as Target or Walmart, they’re compare the prices for you with the corresponding ad showing the cheaper price.