AAMCO Transmissions & Total Car Care

This place uses deceptive practices to trap the customer. They kept changing the diagnosis for my car and wanted me to pay $ 5,000 for a transmission. I should have checked with the Better Business Bureau. They have an ‘F’ rating. Check the BBB website before you even think of going there. Many customer complaints that they did not respond to or resolve. Stay away from them.

$ 4,000 for a rebuilt transmission, didn’t even last a year before it failed, wouldn’t stand behind warranty, had to get rid of car. Don’t use them.

I went to 2 other car places to try to get my oil changed and they both told me they had no time for me. I walked into aamco and the customer service manager said that his guys were at lunch but to come back in 30 minutes and they would take care of me. He was friendly and super helpful the whole time! Customer service is so important to me at car places, and these guys earned their stars.
Edit: prices are ridiculous. They get the 2^nd star because they were so nice.

I would give them a negative if I could. They charged me 105 dollars to tell me what was already wrong with my car and I specifically told them what to fix, and they continued with scanning and running checks. Afterwards, they told me they need to run more checks that would cost me well over 250 dollars, for something I already told them what the problem was and to fix it. They refused and said we are doing what our policy states and we have to run these checks, I was held for 3 hours only to have them tell me what my problem was already, in which I told them prior to me Visiting and explaining what I needed. Major rip off and no service at all. Stay away!

I would give this place zero stars if I could. I went here once with my Nissan I had some Exhaust issues and my check engine light had been on for quite sometime. I talked to Dennis, whom I’m assuming is the shop manager, he assured me that there would be zero cost for the check engine light and offered a free tow to the shop. Once the car had been there for a few hours he called back to say further exploration would be needed and told me that he would call me again let me know the final cost would be. The next day he calls and tells me it’s going to be at least $ 500 and maybe more depending on what they find. Now I’m an adult, and I have realistic expectations, so I know that the shops are there to make money. However, this guy just wanted to get every last cent out of me that he could. Needless to say we took the car out of there right away, paid for what had already been done, and took it to a reputable mechanic, who ended up charging us a quarter of the price Dennis quoted us just to look at the car further!