Ruby Tuesday

The food is overpriced compared to its its taste.
Pops are not fizzy.
Theres this weird smell in the restaurant.
Got 2 broken peices of onion rings with my fries. wonder if it was on the house or they charged me for that also.
All in all very average experience.
Would i come back?
No!

Stopped in on a Wednesday around 13:00. Our booth was dirty. There was food on the seats, table edges and wall.
Service was adequate, only had to ask twice for tea and water refills.
I ordered the shrimp and grits. The description was shrimp, sausage and peppers in a cream sauce over creamy grits. Well… what was not mentioned was the overwhelming amount of raw onions added to the sauce. The grits were dry and caked to the bowl. Shrimp was overcooked and only sausage I found were two small slivers about the diameter of a nickel.
The salad bar was not well stocked with duplicate items to make the choices appear plentiful…
We are both from Knoxville, Tennessee and attended UT… so we are used to the high standards that Ruby Tuesday usually demands and we’ve experienced all over the country.
This location is the exception.
NOT RECOMMENDED

Always a disappointment! We hardly come to this location but every time we do, the service is horrible! The group I go with had to ask the hostess to get us drinks and find us a waiter! The food took an extremely long time and the restaurant wasn’t even busy. The waiter never re filled our glasses and we only saw him once. Need major help!

Slowest, most brain dead bartender on the planet. Took him almost 15 min to get a vodka and soda. I ordered a tall, was told they only come in one size. Really!!! When all over the menu it said ‘make a large for $ 1′…Btw, it wasn’t busy. Didn’t even give us napkins or small plates for our app. We fully intended to order entrees but didn’t want to camp all night. NOT a good RT, and I go to a few.

Workers need some work. Food at Ruby Tuesdays is actually not too bad if you go on a good day. Much better than Applebees. Rubys makes a decent «real» steak. But, the service is a killer for me. They need training.

First visit at this location.
Restaurant nearly empty, maybe 7 – 8 tables occupied.
No host up front, two waiters past saying someone would be up. The people passing by seemed to be doing nothing, just passing by. As I watched one just went to co-​worker and they stood in place and talked, laughed a little.
Finally someone came up and said «Table». Not hello, welcome. just «Table».
I ordered a steak for lunch. l I ordered Medium rare (wanting medium but we know that never goes well). So even compensating for what was assumed on my part going to be a little over-​cooked I STILL got well done, dried out steak. I consumed half of it; could not stomach any more, way to dry.
It took so long to get seated, and almost as long for anyone to come over and take order I could not send it back, my lunch hour was over. AND THEY ARE LOCATED 3 MINUTES FROM MY OFFICE!
The good: The salad bar was good. Lettuce fresh and large chunks. Veg. selection was good and fresh and crisp. Refreshing! The salad bar is what earned this visit two stars and I believe that I am being generous.

As the typical Ruby Tuesday salad bar was still pretty good everything else was quite lacking. Mind you I have not been in years. The menu definitely has changed. What used to be my favorite broccoli cheddar soup that would come in a ginormous bowl sprinkled with cheese and had a side of endless butter crackers it came out in a disappointingly small little cup and was not as special as it once was. It tastes as if it was microwaved. My steak was extremely chewy and over seasoned. Our service was also subpar for not being busy on a weeknight. The soup ended up coming out with my meal, because it was forgotten about. It might be my first and last time at this location.

A bit disappointed with this location of Ruby Tuesdays. We had a group of 12 people and even called ahead for a reservation. When we arrived at the restaurant, we come to find that they couldn’t accommodate our large group. We were seated at three separate tables to our surprise. The service was okay… Our server was a little overwhelming at first, but when we actually needed him, he pulled a disappearing act and was nowhere to be found. I waited at least 15 – 20 minutes just to close out my tab.
I can’t speak for the food as I only ordered drinks, but a few coworkers who did order food didn’t have any complaints. And from the looks of it, the food looked great.
I probably won’t be coming back here for awhile as I’m a sucker for great service and attentiveness.

I came here with my family and was very disappointed. There’s a reason why there’s never a wait time at this restaurant. We were seated really quickly which we thought was a good sign. It seems that the staff has no sort of uniform, the hostess that seated us was dressed terrible. The appetizers took forever to come. The food followed soon after but the food was subpar at best. The fried zucchini that I was excited about was burnt. I got the Bella Chicken and the mushrooms were completely burnt almost worst than the zucchini. The shrimp on the appetizer menu was terrible we had to send it back. And the waitress even left it on the bill when we didn’t even eat ONE shrimp.
There’s a reason that there’s no lines here ever. Even the worst home cook could make food better than this. I won’t be back.

There waiters are inexperienced, food okay, if you just cant find food any where else. Wait to long to be poor service, be slow in store, waitress had tables including us They dont prebus or refill drinks

Once in a blue moon i will hit a chain restaurant, and usually i am disappointed. This was no exception.
Lets smart off by the appearance o the restaurant. It was just dingy did not look clean. Streaks on mirrors etc…
So I pretty much was in the mood for salad and that is the one positive thing about the meal. The salad bar was well stocked, fresh and very tasty. The bar tender did not bring my any biscuits, r what ever that are supposed to bring. I did not know till my mom asked me what I thought about the biscuits. I was like never got them.
I ordered a chicken breast dinner. About 13 $ with 2 sides. They gave my what amounted to half a chicken breast, a bout what should be put on a sandwich. Not worth 13 $ I also ordered green been and zuchini. The gave about 12 green beans and even less zucchini. Now If i would have ordered fries, I am sure I would have received a heaping ration. This is what I hate about chains if you try to be the least bit healthy your most likely going to walk away hungry.
This was not worth 15 $ but I should have have known this would be the end result.

So I have been coming here more because my kids like eating here. Tonight it was just me and my son. The place was pretty packed but we got seated almost immediately. Since it was just the two of us they sat us by the bar area. Our server was the bartender. She didn’t seem to have a lot of personality. We ordered our drinks at the same as the food. It literally took about 15 – 20 minutes to get 2 glasses of water. We also had to ask someone else for the biscuits. I believe she was a manager but not very friendly. We ordered the same thing, top sirloin steak; I ordered mine medium well and my son ordered his well done. Mine was leaning more towards well done and was tough and chewy. My son’s, even though he ordered it well done, was not tough. I told the bartender the one time she came to check on us. I was in a hurry to eat and go so I told her I would eat it. She said okay and walked away. No mgr was called to the table and although I wasn’t expecting a free meal I would have appreciated some money of my dinner. These are 14.00 dollar steaks after all! I’ve actually had better steaks at Bob Evans in the past. The bartender did say sorry about your food when she was handing me the credit card slip to sign. Too little too late If you ask me!

Very quick and unpleasant experience. Stopped here to eat one Sunday night. Stood at the door for about 7 minutes until we were told that it would be about a 15 – 20 wait because there weren’t enough servers. The place was empty and tables weren’t cleaned off from previous diners. Having been in the food service industry, these things happen– you get slammed and try to recover, especially on a typically slow Sunday night. We sat at the bar, figured we’d order something to take out… two bartenders, both saw us sit down, continued to do the task they were doing– backs toward us. Previous experiences being a bartender — acknowledge the customer «I’ll be right with you guys» and continue what you were doing. So after blankly staring at the menu, still no service, we left. It was all around pretty uncomfortable

I am not a fan of chain restaurants, but my daughter and I were in the area, it was late and didn’t feel like driving around. We stopped here on a Saturday night at around 8:00. The restaurant was busy, but we were seated right away. The hostess was not particularly friendly, but oh well. Our server warmly greeted us, right away and took our drink orders. We ordered white and red sangrias (both were priced at $ 5 each… what a deal!!). We also placed our dinner orders. Skewered Grilled shrimp which included the salad bar and a side dish. I was dreading the salad bar, thinking that it was late and the bar would be messy and options would be few. To my surprise, it was exactly the opposite. There were FOUR lettuce options and each subsequent option was fresh and filled to overflowing. Great choices such as edamame, fruit, chopped eggs etc. Our food arrived shortly after we finished our salads. Once again, pleasantly surprised… all was fresh and delicious. I did have to request bread. I would not have known that bread was available except for on a previous visit at a different location, I was served the most heavenly drop biscuits. No sooner than I requested bread, the hostess returned with 4 of these mini delights, so not sure if she forgot or if they are only available on request. I also ordered a slice of pumpkin spice cheesecake to-​go. I ate it later that night and it was AWESOME especially for $ 3.99. I’ve had desserts that cost twice as much and didn’t taste half as good. All in all this was a pretty decent meal. I would definitely return.

This was the single worst dining experience I have ever had. No exaggeration. The. Worst. It should have negative stars.
We walked in to find nobody at the host station. The restaraunt was about half full. After about 5 minutes, someone finally noticed us (after a few servers had already walked by without greeting us) and came to seat us.
15 minutes later, I had to stop the same guy who seated us (maybe an assistant manager, he had a button down shirt on instead of the server’s uniform.) and ask if we were going to get served, as we had not seen a server yet. I also asked him for drinks, since we hadn’t even been given water yet.
(We should have walked out at that point, but for some reason, we stayed. Big mistake.)
Our server finally came over, and we ordered our food. it took 30 minutes to get a hamburger (which came well done instead of medium well as ordered) and a fried shrimp plate.) The french fries were dry as a bone in the desert, and tasted old. When I asked for ketchup when the server brought the food, she never brought it, and on her next swing by (about 10 more minutes) I had to ask again.
The only thing that made it to our table at a reasonable time was the check.

I should have listened to the reviews on other sites before we went here. There was no silverware, so we had to wait before we could eat our salad bar selections. I asked to sample 2 of the wines before buying. This took FOREVER and them one of them tasted «old», so I did not want to risk buying a full glass of anything. My meal was smaller than the kids’ meals. The restrooms were also dirty. Maybe one of the other locations would be better. Poor service and just not worth the money!

I always have a great time here. The food is good, and the service fast.
They have a great salad buffet that includes meat.

I would probably give the 3 previous Ruby Tuesday’s that I went to before this one a 2 star review but this one actually came through. A couple years ago RT’s went through a menu change and price increase, where it seemed like they were trying to get more ‘fancy pants’ on me but decreasing the amount of fries, veggies, etc. that would come out on their new plates. I really hated this direction only because RT’s used to be my lunch staple in Michigan when I wanted a burger or spicy chicken sandwich.
So I’m a sucker for a coupon. RT’s sent me a buy one get one and I bought. Since I was doing volunteer work at the pet store in the same parking lot, I just figure why not! If it sucks, I’m out $ 20 but with a full belly for me and my friend. To my surprise, both meals were exceptionally good. The bar and restaurant were busy. The drinks were good too, think it was a happy hour special but I’ll take it. Nice work RT! If I’m in the area, I WILL stop in again to make sure nothings changed.
FYI — There really isn’t much in that area. Giovanni’s, Hyde Park, and PF Changs is up the street but nothing else in that general area if you live west on Chagrin Rd. Is Bennihana’s even still open… lol?

Shout out to Ruby Tuesday’s for a very tasty burger and free wifi! (I didn’t know they had free wifi, did you?)
And, since I was there during the lull between lunch and dinner, they didn’t bother me while I hung out and read my email for an hour after I finished eating.

Surprisingly good. I was expecting a BLAH chain feeling, but the salad bar was fine, service was good, and the bacon cheeseburger with «endless» fries definitely kicked my normal lunch of ramen noodles in the ass. I won’t go here every day, but it was a good alternative to falling asleep in your company’s lunch room. They also apparently have $ 5-​all-​day mixed drinks, but I did not partake for some reason.