Lush

Love LUSH just wish it was more reasonable priced! I feel so guilty every time I walk out of there and look at the teeny lil shopping bag that accompanies a $ 100 bill.
I have not been able to beat their bath bombs or bubble bars but I break them into 3’s or 4’s to get what I can somewhat feel is my money worth for them (they range from $ 5 to about $ 9ish) — sometimes more.
I was incredibly thankful for the fellow pregnant saleswoman who on this trip helped me find a foot lotion to help with Preggo swelling/​soreness and a facial scrub that is more intense but I can use less frequently to get some of my pregnancy glow going lol.

I’m so happy that this location, moved to a bigger spot. The old spot was so tiny, that sometimes you had to wait to even get in the store. New spot is perfect, not cramped at all.
I love the way a Lush store smells. I wanna bottle it and wear it as perfume.
Love love love, «Angels on Bare Skin», best face wash I have ever used! I recommended it.
They have great premade gift packages for the holiday, at great price points.
I never have a bad time at Lush. Anyone who has every helped me, knew about the product, and different types of skin. So they can help you pick out the best product that will benefit you. They use the product, so they give you a honest opinion
on how they enjoy it or dislike it.
I’m a west sider, and I don’t mind the 30 minute drive out to this location. Sometimes I buy online, but the store experience is way better and smells better than online.
Save your black pots. If you turn in 5, you get a awesome free face mask. They are amazing. Tons of different ones to chose from.

Had a fantastic visit to Lush this evening, thanks to Monica! She helped both me and my dude find exactly what we needed! And when they were out of the product I wanted, she sent me home with samples to hold me over until they have it in again! A+ experience!

Not only are the products and company great, the employees are too. They let you do your own thing but also are incredibly helpful if you need advice. I went in to grab a face mask and ended up chatting with them for about half an hour. Wonderful experience :)

First time shopping here today! I was searching for gifts for my bath loving boyfriend. The staff was incredibly helpful and gave me great ideas! The prices are a little high but the quality makes it worth it! I will return soon!

I usually don’t find it useful to rate stores or chain places but I just HAD to give this Lush store a 5 star review for their consistently helpful and amazing employees.
I’ve been a long time user of Lush and they’ve always been great but this store comes through time and time again. They actually listen to my ever changing skin problems and always find the right solution.
For 2 weeks they were out of the Angels on Bare Skin but gave me large enough samples to hold me over until they got it back in stock. Not only did they make sure I was still taken care of in the mean time but they actually took down my name, number and address. Once it came in, I called them and they took my card over the phone and shipped it to me directly (free of charge) to save me the trouble of coming back in to the store.
Great products will keep me coming back. Amazing customer service keeps me a loyal customer.

Today was my first time shopping at Lush, and so far I’m in love.
I had heard good things about their face products, and as someone who is very breakout prone, decided to give them a shot.
The girl who helped me pick out my products was very helpful. She asked what I was looking for, what type of skin I had and what I was trying to accomplish and then made a recommendation. She gave me several options and explained the differences very well. They also demo the products for you. I settled on the Dark Angels cleanser along with the tea tree water toner.
My only gripe is that I loved their face moisturizers, but they are SPF free which makes them useless to me (especially at $ 40 a bottle). It was explained to me that there wasn’t any way for them to add SPF without animal testing, which goes against the company’s values; however a quick google search tells me there are plenty of cruelty free options for SPF moisturizers out there.
At any rate, I’m so far really happy with the products. I’ll update the review after enough time has passed to see results, but for now I have high hopes!

I’m biased — I love Lush, so it would take a lot for me to give a Lush a poor rating. That said I’m particularly fond of this Lush (I hate the parking lot, but that’s Beachwood Place for you; I’ll suffer the parking lot for my bath goodies). I’ve only once had a mediocre shopping experience here. The employees are always friendly and helpful, without being pushy or annoying. They’ll let you shop in peace if that’s your way, but if you have questions they will hop in and help without feeling like a pushy sales person. Ci Ci and Brittany are super helpful and nice!
Recently I stopped in to buy a gift for a friend, and honestly I didn’t have a whole lot of direction. Brittany (sorry if I spelled your name wrong) was so sweet and helpful. She asked enough questions to help guide me, and I was able to grab 3 items that are perfect for a friend without going broke. She also had some great advice. Ci Ci and Brittany also told me all about their experience at the Lush Spa and encouraged me to check it out (I’ll be travelling near one — it was just another way that they shared their passion. It’s obvious any time that they talk how much they love Lush; it doesn’t feel like it’s «just» a job to them)
If you are into Lush cocktailing (mixing different bath items — like part of a bath bomb with a bubble bar so you get a nice soothing bath plus plenty of bubbles) I’ve had several employees give me awesome «recipes». I love that you never feel like you’re in a typical store, but more like chatting with people you already know. To be fair, even a quick jaunt in to Lush can empty your wallet and quickly. Pay attention to prices, and sales happen once a year. However I have never felt like I wasted money on bath stuff (absolutely can not wait for Lord of Misrule to come back into season).
Buffy the Backside Slayer body scrub bar is amazing. It will make your skin incredibly soft and smooth, and you can even skip moisturizer in winter. As long as I don’t keep it in my shower, it lasts a lot longer. If I keep it in there, it practically melts down. The shampoo pucks are awesome, but hate my color treated hair. My last shampoo puck lasted at least 6 months (and that’s under $ 15 for a thing of shampoo). Going into the store is significantly more fun than online because you get to feel, smell, and see everything in person. Obviously if you are scents-​sensitive SKIP THIS PLACE or admire from afar. For people that aren’t into major scents, they do still have stuff for you

The samples are very generous here, never leave without trying something new~ It is a very unique indie store, very clean and fresh products. Most of the time I come here and get the fresh face masks with my sister. I will try a bath bomb someday~ and would like to try their toner tablets and tooth tablets too :) Left with a catalog this time, fancy to read though on those rainy days when you feel like having a nice bath.

This place is the BEST! I’ve seen a lot of Lush stores back in California but have never walked into one until after I moved to Cleveland. I was browsing for some new skincare products, and Cici answered a ton of my questions and recommended products suitable for me. When she saw that I was interested in the tea tree toner, she offered me 10-​day free samples of lotions and face wash that pair nicely with the toner! Cici and the rest of the Lush crew are super helpful and friendly! I definitely recommend checking them out if you’re looking for some new skincare products!

Lush is my one of my go-​to places for gifts. They always have something interesting, and are super eager to demo any product for you. I would have given them 5 stars, but on my most recent visit to this particular shop, the sales girl was wayyyy to pushy, they had run out of catalogs (which is a big deal when buying gifts because nothing has any packaging, so you need the catalog to explain what things are and how to use them), and they had discontinued a couple of my favorite things. Hopefully next time will be better!

This place is super cute and really nice. I went in because I’ve heard about their awesome bath bomb. Brittany was super helpful, friendly and was very patient with me while I was picking out the perfect bath bomb. Definitely want to come back soon!

Lush is great for a treat every once in awhile. Sure, it’s all incredibly pricey for a generally one time use item that does the job that Dawn dish soap could do in your bath, but that’s not the point! The point is to treat yourself to a nice relaxing bath with fancy frills and sometimes that means spending a little extra money for a relaxing evening.
The customer service here is always great and they help you find things that you may need or want or not need and not want…
You get instructions on the usage of some strange products and can even test some in the store. Just be careful, because it’s easy to get overwhelmed, sniffing everything and touching stuff. Pace yourself and don’t be afraid to tell the sometimes pushy staff to just let you be. Also, watch out for the glitter bath accessories. Don’t touch unless you’re ready to be glittered all day! (I think this is the worst idea – bathing in glitter? That can only end poorly.)
The products are all natural and gentle on your skin, which is also a plus for anyone like me whose skin freaks the eff out over any slight change in routine. Another fun aspect of the store are the slightly suggestive names for some of the products and the just plain silly names for others. The creative team for this company has got to have the most fun at work with those names and descriptions.
In general, just keep in mind that it’s easy to get carried away in this store, but definitely stop in and give some products a try! They changed the way I look at baths forever.

Always a fun trip-​purchased a new product called «fun»; it’s a play-​doh type of soap that you and or your children can mold. I bought three scents, each a different color: pink, orange and yellow. Product is one of the best they offer and is a bargain-​way more so than their bath bombs, which keep shrinking yet the price keeps increasing.
Anyway, customer service was excellent this time (it’s always good, usually). Left very happy!

Amex called me to verify suspicious charges, one of them being from Lush Beachwood for $ 2.26 on 7÷19÷12. There was a pending charge for an overseas airline ticket for over $ 1500 and another from a place called the HoneyComb Hide Out in Baltimore MD. So far the common link seems to be Lush. Looks exactly like what other Unilocalers have posted reviews about (Cooper T on 7/​17, Lorin C on 7/​20, Mike T on ⁷⁄₄).

See the other AMEX issues. Same situation… a small charge for $ 2.25. Never been to Lush, didn’t know it existed. Charge pre-​dated an attempted charge for $ 3100 on KLM Royal Dutch Airlines. Thankfully AMEX caught and stopped that charge. Someone at LUSH is a conniving thief…

Like Mike T.‘s review 7÷4÷12, we live in another state and AMEX called us with a security alert about a $ 1.75 suspicious pending charge to our account. This suggests that an employee there is using their credit card system to fish for active AMEX numbers to try any use it for a spending spree before it gets shut down. We will call the company tomorrow and seek legal action if needed.

I just got a call from American Express. This company made a fraudulent charge on my credit card which luckily was caught and stopped by American Express. I’ve never made or purchase, or even heard of this company before. SHAMEFUL!!!

I have a confession; I’m a dude, and I like to smell… good:)
Yes, I get colognes, I get soaps, I get all that stuff, because, as I look like an Amish bouncer, I need all the help I can get. Usually, just the old cheap special at the local store will do for a quick clean up… then I found Lush.
Lush is bright, bouncy, trendy and bold, with great smelling, hand-​made accoutrements for your bath or shower, with great names like «Dirty», a soap/​body gel that smells like minty toothpaste, «Karma» that has a wonderful, fresh combo scent of patchouli and lemongrass, to scents with names like «Breath of God» or a shaving cream called «Shave the Planet», the store’s got hand-​made soaps, creams and the like that’ll do right by you, be you young, old, and especially if you just want to smell great.
The store at Beachwood is staffed by fine ladies who are mighty nice and very helpful, but really, all they’d have to do is stand there and smile, because, frankly, the products just sell themselves. I know it’s in Beachwood which may be far for some, but if you want the best, go a-​wandering my friend, ye shall not be disappointed.
Now, they’re not cheap, but if you want good, you pay for good, and this stuff, it’s good:)
I never thought I’d visit a store like this, but sometimes, you just want to be… Lush:)
(Now, I really need to get a bathtub so I can try out those bath bombs:)

lush is like one of those really bad relationships we tend to keep around only because the sex is good. and yes, you totally know what i’m talking about.
lush hurts me in a lot of ways. it hurts to just set foot inside of beachwood place, period. it hurts my bank account, it hurts my eyes because it’s too bright in there, the combo of different scents hurt my nose, and the annoying sales girls hurt my brain.
that being said, i’m sort of in love with lush. i know lush hurts me. but i cannot stay away from their lovely products.
bath bombs are pretty much the only reason i’ll actually sit in a bathtub.
you can buy some of their perfumes in a solid. they’re very reasonably priced ($ 12, i think?) and they last FOREVER. seriously, i’ve had the same solid of Karma for about 3 years and it doesn’t appear to have a dent in it. every time i wear that scent people ask me what i’m wearing and why i smell like a headshop.
most of their products are expensive because they seem to last a lot longer than most.