Undertoe Service Center

Is it possible to give no stars? Brought my car in to have a bulb replaced. Mechanic took out both bulbs, but only had one new one. When he put one of the old ones back in, I asked if it was the working bulb. He said yes. No it wasn’t! Went back in to let him know. He said he would order another one. After stopping in four times over two weeks, finally the new bulb arrived. He took out both bulbs again, replaced them both, and another that was working. He was about to replace the three working bulbs on the other side when I stopped him. After paying $ 20. For the first bulb, they tried to get another $ 100. by replacing working bulbs!!! Btw, My hometown mechanic charges me $ 5 for the same bulbs!!! How do we spell «ripoff»? Undertoe!

Not very helpful. All I wanted was a lift to look under my car to find a noise under my the carriage. First they sent me away because they were busy and make an appointment to come back
I made the appointment.
Two days later on the appointment time they didn’t know when they could do it and I had to leave the car.
I understand that an appointment is needed but to leave the car all day even with a prearranged time is not helpful.

I am a young lady who has never been more disrespected in my life than when I attempted to have work done on my car at this establishment. Mark, the owner nonetheless, cursed at me and told me «get the f**k off my property you b**ch» all for asking a simple question about the work they wanted to do on my car. Never go here, horrible business, VERY VERY RUDE!!! Not only is it a disgrace that someone would treat another person that way, but a business owner treating a customer that way for asking a question is unbelievable.

Despite the experience, I have yet to write a review
until now. Terrible, disrespectful, and sexist. I am
overall speechless and appalled at the manner in which owner, Mark, has treated paying and willing customers. Do yourself the favor and spend the time to drive off the island or to another shop
for your repair.

This place doesn’t care about earning business. Take your vehicle elsewhere, to a place where your business might be appreciated. Go to Manahawkin, which is much better.

Rude.Arrogant.Nasty…Need I say more! Total rip off. It has taken me months to write a review so I can calm down! When you are on vacation they rip you off. Be careful, then you get shoddy work ad they say they aren’t responsible. I hope no one else gets a half assed repair that I got! It has now cost me thousands of dollars to fix… BEWARE

When our «check engine» light went on during our vacation we were worried about driving all the way back to New York. We took it in and Mark was very honest and informative about our options and fixed it right away

The owner here was the rudest man I ever met, I asked for a simple request and he cursed at me. I would never go here again and believe this business should close.
The sexism of his comment made me wildly uncomfortable and I am shocked a business owner can remain in business with this kind of treatment.
The WORST customer service in the history of LBI.

Stopped at the shop to have a nail removed from my tire and have it repaired. Easy fix. Couldn’t look at it on the car, (total B.S.) had to remove the tire to examine it. This way they could charge me. Nail was in plain sight. Of COURSE they said it was not repairable and tried to sell me an overpriced new tire. Didn’t buy into it. Went to another shop and they repaired the tire in 5 minutes while still on the car (10 bucks) and its as good as new. These guys at Undertoe are real rip-​offs.

We brought our car here while on vacation because it was making a «funny» rattling noise. We thought that it might be the muffler or possibly the transmission. Undertoe’s mechanic took it out for a test drive and diagnosed the problem immediately… it was just a bent metal shield which the mechanic bend back into place. Total charge $ 32.10.
Despite being busy, the owner took care of us immediately and was fair and honest.
We are grateful to Mark and wish we had an auto repair shop like this closer to where we live in NY.

I was driving down to LBI on Friday night, making great time. About ¾ the way down there the «low tire pressure» light comes on. Never noticed any issues while driving before or after the light came on, so thought nothing of it. Get to my beach house, and no issues noticed. So next morning, I go into the garage to start to take the top off my Jeep and bam: rear driver-​side tire is dead flat. Backed the Jeep out into the driveway, did the olé’ switcheroo with the spare, and drove to the nearest place: UNDERTOE. Typical auto garage, walked inside and told the big burly biker guy my tire was flat. So he summons Keven who takes the tire out of the trunk, inflates the tire in a second, finds this HUGE nail, pulls it out (gives to to me as a momento), cores out the damaged tire, plugs it, re-​fills and installs it. Seamless! I was back home in 17 minutes, on the beach in 19. $ 21.40 total. WOW!
BOTTOM LINE: Slam dunk place. Got my tire fixed and back on the beach in less than half-​an-​hour!