Dwell Family Doctors

I was suffering from a killer sore throat and swollen glands and I needed to see my doctor and get some antibiotics into me but it was a Sunday morning and he didn’t have office hours till Tuesday. No way could I survive till then without medicine so I went to Unilocal To find medic office cause by.
My search found me Dwell on Northern and they were open. I was impressed as soon as I opened the front door. Modern clean décor and friendly staff.
I filed out a few questions, paid the $ 25 fee, saw the doctor, and was out the door within 30 minutes. The doctor said I had a terrible sinus infection and prescribed a spray and antibiotics.
I highly recommend Dwell if you need to see a doctor.

Staff was nice and the doctor was nice. Without insurance, the cost to see the doctor is $ 100. The downfall is that the free follow up is within a week! Other clinics ive been to has a 2 week follow up. With a usual one week medication it should be normal to go back to the doctor after if the problem still persist. Whats the point of going back during the medication period?! Its the few days after that matters more! I would have given a 5 star if it werent for this because my problem still persisted after the medication within the 2 weeks but they were charging me again so i decided not to go back.

I have had to visit this facility twice in the past few days. The first time I brought someone else in. The staff was very helpful, caring and professional. This morning I went for myself and Maria was great. The service both times was professional and thorough. It is so nice to be treated well when you don’t feel well.

Thank you all, great caring staff. I was reluctant to go, based on past experiences with the OTHER emergency medical facility in Bayside but was unable to see my own doctor until Friday of this week, but knew I needed an antibiotic for a bronchial infection (post cold)
Nicole is an outstanding service oriented young lady… As Nicole explained to me, she likes being in a place where at the end of the day, she has helped someone feel better. Dr. Li is 100% on point. The only thing I really did NOT like? The TV and that is just a personal preference. I guess I just don’t like things blaring at me when I have a raging headache or don’t feel 100% well.

What a difference a year makes. I took my daughter last year to First Choice to complete a physical for school and it was an interesting experience to say the least. This year’s experience was outstanding. Nicole who greets you at the front desk is fantastic. She calls the patients by name and makes you feel comfortable. She has an excellent manner when assisting patients. Dr. Li is so sweet. She is a perfect fit for dealing with children that may be nervous or uncomfortable about going to the doctor. Kudos to an amazing staff.

Came in at around 8:15am with my husband because we’ve been sick for a few days. We waited about 20 minutes (1^st time registration I’m assuming) before we were seen together by the nurse. Thankfully the place was empty so we were the first patients seen. The doctor came in and did a quick thorough check up on each of us (sinus infection for me/​cold for him), called in our prescriptions to our local pharmacy and sent us on our way by 9:15 or so.

Empty waiting room and sitting here already for 30 minutes waiting. Rude and unprofessional staff. Physical exam hurried and unprofessional. These clinics are common enough that there is no reason for me to ever go back.

Went to Urgent Care today, from receptionist, PA, and Dr. Lee very professional. There is Urgent Care where I could walk, yet chose this facility based on Unilocal!Excellent, would highly recommend!

FRAUD. Absolute fraud. I popped in for a quick visit because I had a sore throat. I saw a nurse for 5 minutes and the doctor for 5 minutes. They were nice and helpful and quickly sent me home with a prescription for antibiotics. But I was charged OVER 500 DOLLARS! Clearly, there must be a mistake but the billing lady called and informed me that the code she used to bill the insurance company was the least expensive possible. This simply cannot be true for such a basic doctor’s visit. Ten minutes of service is not worth $ 500! That’s equivalent to $ 3000/​hr. Even a top specialist running multiple tests and giving an extensive examination doesn’t bill at THAT rate. My bill claims that I received a «detailed examination» but that is a LIE. Do not trust these people. I’ve gone to quick care clinics many times over the years when I had a cold or sore throat, etc. just as I did in April but the bill is typically $ 85-​$ 100. I was rushed out of the office and got what I needed for my throat to heal but the level of fraud is insane. This company is immoral and unethical. Don’t let them take advantage of you. I feel so ripped off that I will continue to write bad reviews in as many venues as I can find. It is outrageous that they would charge me 5 times what they should have for the most basic exam in existence.

Took my son there this am for a sore achilles. Dr. Nas was fast, professional and understanding. With no waiting time or people in front of us it was a breeze. Would recommend In lieu of a hospital, unless it’s an emergency.

I wish can rate this place 0 stars I almost don’t want to waste my time writing this review. Doctors suck, chinese fat nurse guy sucks he thinks he is a doctor should be shining my shoes. Receptionist is a bitch! Enough said?

I have visited First Choice several times. The staff members have always been very helpful and attentive especially James. I have never waited very long to see a doctor. I recommend this facility highly and without reservation.

I was extremely disappointed with my visit. First I was put in an examination room and this your man came in. He never introduced himself or told me what his title was. He asked me a lot of questions, and what medicines I was on. When I told him I had taken naproxen that morning. He asked me who had given me the prescription and when I told him I bought it over the counter, he seemed surprised. He did not even realize that Aleve was naproxen.
Then Dr. Yun came in. I told him I thought I had a sinus infection and I thought I needed a K Pack. He told me he did not think I needed it, and gave me something else. He seemed very uninterested in me and when I asked him what hospital he was affiliated with, he said none.
When I went to the drug store with the prescription he gave me, I asked the pharmacist is this was the correct drug for a sinus infection, and she said I should have gotten a K Pack. I asked her to call the Dr. and she did and when she asked him if I could have a K Pack, his response to her was and I am quoting the pharmacist, he said, «whatever».
I do not have any confidence in this dr. or his asst. who I never found out what his title was. I will definitely not go back.

This is fantastic staff at First Choice Walk-​in Medical Care! After slamming the door on my finger they put me back together With professionalism & care! 6 stitches, xray & Tetanus shot; Great hands & great smiles! I didn’t feel a thing! Thank you for taking care me– Ralph Capra, PA-​C, Nicole, Amy & Cathy!

Great place! Fast service. Awesome staff. Not like the other walk ins that are in the area that keep you waiting and have no knowledge!

I was in NYC working and away from my primary care physician. I needed a Tetanus shot as I had cut my palm at work on a piece of metal. As Sunday’s was my only day off, I was so happy to find First Choice on Unilocal was OPEN ON SUNDAYS! and read the previous positive reviews.
The place is very easy to get to by cab/​car service — It’s a fairly new establishment and VERY clean and up to date. The staff was great — professional, efficient, polite. The check in process was quick (2 pages to fill out) — I have great insurance, so there was no co-​pay for my visit or treatment.
The doctor was friendly and great. Professional, smart and very easy to talk to.
I had some upcoming lab work that needed to be completed as well, so as this visit was going so well I got that accomplished as well. The doctor was great about everything.
I was the only patient there, so there was no wait at all.
They even called me a cab when I was done.
Highly recommend First Choice Walk In Medical Care in Bayside Queens.

It’s open on Sundays! Very clean and the staff was nice. The doctor took her time with me so overall they are a good urgent care center. They were even honest about the wait time…

I would like to reiterate that the medical attention I received when I needed it, was solid. If you need urgent care, consider First Choice.
However, please note you may be paying several times what you’d expect.
They were new, and if my billing situation is resolved, I’d be more than happy to restore my high score of them, but I’ve been attempting to get a reimbursement from First Choice for over a month now and the office manager Lisa tells me each time that it will take longer and longer to see my money back.
Before arriving, I called First Choice and made sure that my insurance was accepted and I was assured that it was — my copay was all I should expect to pay. But upon arrival, Lisa told me she needed to charge me the full amount as she wasn’t sure that she’d be paid. (In a past life I was a medical biller, so I know this is a labyrinthine system, and they were new.) My medical care was professional, I assumed their business would be. She assured me that the company takes a couple days to bill but pay «in full» as soon as they were reimbursed, I would be. CIGNA confirmed that I only should have paid my copay as they are covered under them, and so am I.
Fast forward a week and a half later and Lisa told me that it could take 2 weeks for her billing company to submit to my insurance, so could be any day now. She’d make a note in my chart that she’d spoken to me.
Ovver a month later, she has no record of talking to me and their bill is still not submitted. There are issues with their billing company in India? In Connecticut? A person has been laid off for messing up their bills! They’re backbilling from November and trying to catch up, all of which she tells me to end with… technically she has 6 months to submit my bill?!? That would be nice, had I not already paid 3 times what I should have to get a $ 6 script for antibiotics.
Oddly, their lab has submitted my bill and been fully reimbursed but I can’t be.
It’s 6 months now, when office manager Lisa said my bill would be submitted to my insurance company by now, and I’d get my refund from First Choice. No luck.
Again, would gladly restore my rating with any sign that I will be reimbursed, but not feeling hopeful.

I came here last night with breathing issues and a severe cough and fever etc… i was immediately taken in and had numerous tests done even though it was close to closing. I even had a chest xray done and everyone was more than happy to help me and seemed genuinely concerned, which is definitely helped me feel better because i was frantic. Not being able to breath, and being very new to the area is quite scary.
The place was very clean and the dr i saw (cannot remember his name… caucasian male maybe 40, brown hair) was awesome, i actually would like to find out if he sees patients privately because i would like to start seeing him being that i need a doctor in the area. If it wasnt for my astronomical co-​pay for emergency visits, id just come here!
If u need emergency care, this is definitely the place to go, period.

I had to come here for an emergency issue with my eye and they were amazing! They saw me quickly and were super friendly! Highly recommended!