Bank Of America

I only go to this bank because I have to make deposits for my job here. There’s never any staff. There’s always one person behind the counter and since they don’t have a drive-​though besides an ATM (which I can’t use since it’s for a cooperation, so I don’t have an ATM card), it takes an hour before being able to deposit a $ 5.00 co-​pay since you’ll be stuck behind 3 people with money orders and/​or making huge deposits. Just saying — if you’re not going to have a drive through at least put 2 or 3 people at the desk (s) during rush hours — early morning and night. The hours are terrible. Basically it’s 9 – 4. So on top of taking forever when I have to leave the hospital — it’s during AWFUL, busy hours and then I’m stuck there forever on a huge line. It’s ironic since this is why I HATE bank of america and only use PNC for all my personal and small business needs. Never a wait, always a full staff and drive through is always open with late and early hours. Do yourself a favor and don’t use this branch unless you have a spare hour or two to kill.

Excellent customer service. Carol the bank manger is phenomenal she will help you in any way she can.