Killeen Plumbing

I scheduled an appointment for them to come and replace a bathtub drain. Told them exactly what I needed done. They gave me a 2 hour time frame (2:00pm-4:00and I waited for the guy to show up. Since he came at the later end of the time frame (after 3:00pm), he did not have enough time to do the job. So he gave me an estimate and said I needed to call the office and schedule the time for another day. I called the office and requested the first appointment of the day. They gave me a slot of 9:00am-11:00am two days later. At 9:40 they called and said he was on his way. I waited an hour, called them back and they said he would be right there. At 11:00 I decided I had enough of this company and called them back to cancel. They apologized but said the plumber had to make a few stops before he came that they had forgotten about. Meanwhile I sat waiting. UNACCEPTABLE!!! Will NEVER call this company back again.

did a great job. Oooooooooooooooooooooooooooooooooooooooooooooooo.

I may come back and up this to 5 stars soon, but as of now, it’s not been long enough for me to really judge the quality of work just yet. (As in, will this problem that has been plaguing my condo come back or did they really completely fix it? I am suspicious due to past experiences with the previous plumber… but I digress.) That said though, even if the work turns out to not have been perfect, the service alone gets them 4 stars.
Every interaction with every person from Killeen has been pleasant and friendly. They came when they said they would, they called to confirm before they arrived, and did exactly as I’d asked them to in calling me before actual work was done (I won’t lie — I needed to make sure I could afford it!). The only thing that could have gone better was if they’d told me they’d do the work for free. And since that’s probably never going to be a thing… I’m just as happy with them as I can be, having to pay someone to fix crappy pipes that I keep having to pay someone to fix.
Their prices are in the same range as all the other plumbers I’ve worked with, and as I said, as of yet I can’t definitively say much about the quality. But having dealt with a particularly nasty company for the last year or so, dealing with Killeen has been such a breath of fresh air, I would happily recommend them to anyone needing plumbing services in the area.

Do not trust this company. They came to my house three times to fix the sump pump and each time they charged me anywhere from $ 300-​$ 500. It ended up costing me nearly $ 1300 to fix it and they gave me attitude when I questioned their service after the second time they tried to fix my sump pump. They over charged me the last time by $ 140 and when I called the manager just hung up on me. Very unprofessional and no customer service. They will rip you off if you use them.

Since we’re currently renters of our new, glorious home in Ohio City we don’t really get to pick who the owners call for first world problems, like leaking water heaters.
Regardless, our landlords are not only super-​awesome, but really smart because they called some pretty efficient plumbers to come out and help us.
Now, I don’t know much about plumbers, but these guys showed up fast and fixed the problem fast. You can’t for more than that. Well, maybe a good price, too. But these guys were nice, listened to the problem and even played with my pup! Yes, these plumbers didn’t seem to mind that every time then bent over to look at the water heater, Archie licked their faces.
They were finished with the job within 20 minutes and I got to move on with my day without much interruption. Wee! That’s what his home-​working gal likes to hear! Oh, and they didn’t make me wait around all day, either. They siad they’d be here between 1−3pm and I got a call at 12:30pm letting me know they were on their way.
Good times, fixed water heater, happy blonde.