Sempliner’s Bridal Salon

Shopped here with my friend who was the bride at the time. The staff we worked with was very nice and helpful… but they need some work on their measuring skills. They took her measurements and when her dress came in 5 months later it was 2+ sizes to large. Mind you she lost 5 pounds, but 5 pounds of weight lost doesnt equal up to a dress being 2+ sizes to large. She luckily took it else where to be altered and they were able to change the dress so it fit her better.

Absolute WORST Bridal shop I’ve worked with. It’s my third time being a bridesmaid and giving this shop over $ 200 for a dress to be treated so poorly. I’m on the west coast so literally all they had to do was take my measurements over the phone, order the dress then make $ 200 off me… But apparently they threw in offending me for free. I gave my measurements and in a rude tone the woman commented that I’m too big for a size 4 and needed to size up. If there was literally any way I could’ve avoided giving them my money I would’ve but my love for the bride overcame and I shelled out the dough. Brides, save yourselves and your bridesmaids, don’t buy here.
Also, the bride had to take her dress elsewhere to get it altered to her specifications.

I was not impressed with the customer service. I definitely would not recommend them to others. I left the store feeling insulted and embarrassed after some of the remarks from the staff.

Unfortunately my experience in working with Sempliner’s is not over. Here is my experience this far. Shopping and the staff’s help was great! But once I paid their help discontinued. On the date I purchased my dress they specifically told me it would be in «no later than the end of March»… Well today is now April 17^th… And no dress. Receiving the dress by the end of March was extremely important as my wedding is about 2 months away and I have no dress. They have been less then helpful and show minimal concern about my dress being on time. I’m not sure what to do but I really hope my time working with them end extremely soon! I have never written a review on Unilocal but I feel it’s extremely important to make others aware.

VERY helpful and friendly people. My mom and I went in to shop for her dress for my wedding because she knows the owner. What a nice store! There are a few places with huge mirrors where you can step up and take a better look at your dress. Marion is one of the seamstresses and she’s sooo sweet. You can tell they care about the people here because they are not pushy (one reason I wanted to avoid David’s Bridal). My mom tried on a bunch of dresses and the girls were quite honest with her. They told her if a dress didn’t flatter her… But, they said it in a nice and straight forward way. They carry a nice selection of prom and formal dresses too, as well as accessories. The customer service is definitely a plus!