Siegen Lane Animal Clinic

I appreciate the response of Dr. Waguespack gave me after my puppy passed. He took the time to call on his personal phone to tell me the issues that my puppy had faced. His call gave me so much peace and clarity.

So the clinic is a little dirty, I will agree with the previous poster. It could use some cosmetic work but really, when people are bringing animals through the door all day every day, it’s bound to get grimy… I would (and have) trusted Dr. Phil Waguespack with my animals’ lives on a couple of occasions. We have two dogs, one since she was 6 months old and she’s 4 now, one since he was a puppy, and he’s a year and a half. They’ve been seen by the clinic since we got them.
Our older dog Corey has gotten into messes before with fences and she’s always been taken well care of. When we were on our destination wedding/​honeymoon, we had left our dog at home under the care of a dog-​sitter, and our poor dog immediately ate something toxic (toad? garlic? who knows) and the dog sitter ended up taking her to Dr. Phil and that’s where she stayed for 12 days until we got back (think of me on my wedding day, about to get hair and makeup done, on the phone with Dr. Phil, hearing that my dog might not live until I get home… worst/​best day ever). Long story short, he did EVERYTHING in his power to keep my baby alive and even though she was emaciated from whatever illness struck her, she was wagging her tail when we finally got back.
Our other dog Colton decided to swim before he had the skills and aspirated water into his lungs recently. Of course on a Sunday we had an emergency vet visit, but Siegen Lane Animal Clinic took Colt that Monday and kept him overnight to keep an eye on him. He was fine but it was nice to not worry.
Their boarding services are reasonable, the vet visit prices are about the same as anywhere else, obtaining an appointment is easy, and the love the techs and Dr. Phil have for animals is so apparent.

I brought my newly adopted cat Smokey here last Friday for annual shots (this is the vet Smokey had been seeing for several years.) This was my first time here and probably will be my last. The door of the clinic was filthy, grimy hand prints, dirt, scratches, etc. I was skeptical of touching the knob to enter and then in dire need of an antibacterial agent. The receptionist had a demeanor of a wet rag. I explained to her that it was my first time, yadda yadda yadda… she didn’t seem to be listening to a word I said as she fumbled around her desk fiddling with other paperwork and then trying to check me in. I was just talking and talking and she never responded to me. I asked to speak to the vet who was in surgery so I dropped Smokey off and rolled out.
Later, I was able to speak with the vet via telephone concerning the VAS that he removed from Smokey’s thigh back in March 2013. I asked that he not give her the leukemia shot again (the cause of the VAS). The clinic’s history on file was incorrect. I partially blame this on the previous owner. I cleared this up for Dr. Wag as he was very confused over the matter.
Basically, I am not impressed with the medical attention Smokey has received, the cleanliness of the facility, and especially the attitude/​personalities (lack there of) of the staff at this place.
I think I’ll choose Staring Plaza Vet next time.