These guys are great! I had an issue with the bill and it was fixed right away. The contractors are awesome and their work is awesome. We’ve used Home 360 since 2004 and have never had a complaint. The best thing about the company is that the diagnostic fee is waived if you decide to proceed with the job/home repair/etc. One of my favorite electricians is Charles Dawson and one of my favorite carpenters is Mario. We have always been treated fairly and respectably. Even the office personnel are terrific. I have nothing but great things to report about Home 360.
Erin J.
Classificação do local: 1 Baton Rouge, LA
I am a former repeat customer. Recently hired for repair., however, repair was not completed due to unforeseen damage therefore the job was not completed. In addition, debris and trash was left both inside and outside of my home. I was given an amount due three days after the contractor came out that was almost the same price of the completed job price. I was only given an amount verbally without an invoice of itemized list of the cost. The main office was very rude an unprofessional. The office manager acted as if my request for an invoice and explanation of the charges was an inconvenience to them and unusual. They demanded payment without any documentation. I was told that the amount told to me was the amount due and that I had to pay it. I was given no explanation of charges. How can a business expect payment for an amount that was not agreed upon and without any paperwork only a verbal demand. After visiting the office and several phone calls, I was begrudenly told that I would receive and invoice in the mail however, the amount told to me was still due. I have filed a complaint with the BBB and will update with results.