Firestone Complete Auto Care

My brake light went out and I wanted to quickly replace it. I called Firestone and they said I should just stop by and they’d check to see if they had my light in stock. They did have the light, which they quickly changed, but they also noticed that something wasn’t right with the upholstery and housing around the light. They fixed that!
These guys were professional, personable, and finished on time.
And, they charged me FAR less than the dealership!
Highly recommend these guys!

Did a routine service on my Cadillac the week before 4^th of July weekend. Quick turnaround and reasonable prices — the alignment on my DTS was perfect!
They have a Hunter Road-​Force Computerized Alignment Machine in this shop — many smaller shops don’t have this kind of technology.
When in Baton Rouge, I always use Firestone for my car care needs.

This place has the worst service I’ve ever experienced in my lifetime of owning a vehicle. My car broke down 300 yards, YES, 300 yards from this Firestone & they wouldn’t tow it to their shop. I had to have it towed myself & once I got it there it took over a week for them to fix a problem that should’ve only taken 2 days. The first 3 days it was there we were told that the mechanic hadnt shown up to work so they couldn’t look at it regardless of the fact that there were 3 other mechanics that were working those days. Then every time we called to check in on progress we were told conflicting stories each time as to what the status was. 6 days after bringing the car in, we were told the car was fixed. The part had come in & it had been repaired & was ready to go. So the next day we got there around 11am to pay & pick it up, only to find the car was STILL on the rack with the hood open & the part had never even made it to the Firestone nor had they even started repairing it!!! But we were told the day before it was FIXED & READY! I have never had such a bad experience & been lied to so much by an auto repair place. Never again will I take my vehicles here, nor will I ever recommend this place to anyone.