Firestone Complete Auto Care

An hour and fifty minutes to plug a nail in a tire.

This place will try to rip you off in a heartbeat. I went once to get my brakes changed because the calipers had seized up and I didn’t have the tools to get them off at home. I generally do all my automotive work, so I know a lot about cars. After keeping my car most of the day, they called me and said I needed to come in so they could ask me something. When I got there, they handed me a sheet listing about 70 things «wrong» with my car that needed to be «fixed» before they could do my brakes. The estimated total for all of that work was $ 2,700. I read down the list and started laughing. The things were ridiculous, including such work as a $ 50 radiator flush (I had flushed my radiator not a month before), new catalytic converter (only about a year old at this point), wiper replacement (couple months old), and a myriad of other things that either I had fixed withing the last couple years, or weren’t broken to begin with. I told them I wanted none of that, I just wanted my brakes changed and that was it. They informed me they would not change my brakes unless I got the rest of the services. I told them give me my keys and I was leaving, and they said it would be $ 25 for the inspection they had done on my vehicle to make the list. I told them I hadn’t wanted that in the first place, they said it is mandatory. It took about 45 minutes of arguing with the manager before they finally released my car to me without me having to pay. A few weeks later, I noticed they had stolen the tire iron out of my trunk. These people are scumballs. I took my car to Rossi automotive in saint amant and they fixed my brakes for me. They are distant relatives of mine, so I personally feel like I can absolutely trust them with my auto work, even though it costs more than places like Firestone. I will never go to firestone again.

These guys have:
* Screwed me on my warranties
* They don’t honor their own system of rotating and balancing for free if all of your tires were purchased through them
* They’ve tried to sell me stuff that I knew I didn’t need
* I asked them to perform a simple task of removing a bolt I couldn’t get lose, picked up my car only to find out they didn’t do it.
I gave them more than enough opportunity to be trustworthy and they failed every time.
Their only redeeming quality is they’re fast (probably why they suck so bad) and if you’re a pretty girl they’ll hook you up.

A neighborhood car repair center. Friendly. Prices standard. Service average. This place stays very busy and is open long hours, weekends and Sundays.