Very nice people. I went on Thursday. They said my dress would be ready the next day but that the queen-size comforter wouldn’t be ready until Monday or Tuesday. I returned Friday for my dress and both items were ready. They did a great job. Cost was $ 40. I don’t know if that’s good or bad but it was about the same as Kean’s pricing. My only thing is that they are kind of old school — they write your name down & don’t give you a ticket or anything. No computers. Seems like it would be easy for things to get lost that way. But they didn’t lose anything & had great customer service.