Carmergency

Literally the best place you can take your car! If I could rate this place more than five stars I definitely would! Tim is one of the helpful and knowledgeable people I’ve met and he really talks you through the process so you understand everything. My truck was fixed in a timely manner. If I wasn’t leaving Baton Rouge I would return here every time my truck needed servicing

I brought my 2005 Ford Freestyle in for maintenance. Tim fixed the car up into better shape than I expected. He called me ½ way through telling me that I DIDN’T need to replace the power steering pump, but just a part on it. After the repairs were done, he showed me all the old parts and explained to me what was broken and why they needed to be replaced. Definitely a shop that «goes the extra mile». Any mechanic that will call to tell you that he can SAVE you money is a good one. Mechanics can be crooked in this day and age but, Tim felt like an old family friend who treated me with respect and gave me a fair price. In the future, I will be using Carmergency for any issues I have.

I needed a new clutch for my car and made some calls and looked at reviews which brought me to Carmergency because of the great reviews it got. I spoke to Tim who is very knowledgeable and friendly. Good start.
I brought my car in and was quoted (incredibly high price for parts compared to online) and told it would be done the next day. I also asked for them to check on and fix whatever it was my ABS light was indicating and fix a knob so I could use my AC. I waited a full two days with no phone call so I call and I’m told there were issues and it would take a couple of days. I wait almost a full week and when I finally get my car back I find out that the ABS and AC concern was not addressed. I called back and I was essentially told they were too busy to address that even though the car was kept an extra three days. Apparently they were too busy to call about my car taking a week rather than two days, too busy to do what I asked and too busy to inform me in person. Finally, the clutch was fixed, but I now have to press the pedal to the ground to make it work. Sure enough, other dealers I’ve had check it out say that’s not normal. I guess they were too busy to check that as well.
The two stars I do award are for Tim’s friendliness, but ultimately this place is far out of the way and too busy to keep you informed and do everything you ask with a premium price attached to boot.

Tim at Carmergency is truly the greatest there is when it comes to car repair. My car broke down outside of Baton Rouge on I-​10 on my way home to Houston. I found Carmergency on Unilocal and since they were one of the only shops open on Sundays, I gave them a call and had it towed to their shop. Tim looked at my car and explained what was wrong in a very easy-​to-​understand way (I know little about car repairs). He was able to fix my car for over $ 1,000 LESS than the dealer was going to charge me and much quicker than the dealer! Not to mention, he was much more pleasant to work with than the dealer. Tim was very quick to respond to all of my calls, emails, and texts. He was very patient with all my questions and sincerely didn’t mind explaining the technical details to me. There was an electrical issue that would have to be diagnosed at the dealer (because the dealer wouldn’t release their wiring plan to him), and Tim took off the cost of the dealer’s diagnosis off my total bill. Tim even kept in contact with me when I got back to Houston after the dealer diagnosed the problem. Tim answered all my questions and gave me advice on what questions to ask the dealer about the part that needed to be put in place. I cannot thank Tim and Carmergency enough for the best car repair experience I have ever had. I really wish Carmergency had a location where I live in Houston!

Broke down at Baton Rouge airport and needed a tow. I called four companies before finding this one… Each was fairly rude, and wouldn’t tow my car out of the parking garage at the airport.
They showed up quickly and were very professional.

We were visiting from out of town and the trip over seemed to take its’ toll on our poor old car. I don’t know much about cars but I know it wasn’t supposed to be making that noise.
Not only did Tim come out to the hotel we were staying at, but gave us a no-​nonsense diagnosis of what was wrong with the vehicle. Probably the best understanding I’ve had of the car’s chronic problems. He told us we wouldn’t be able to fix it right before our return trip and that we were better off fixing it when we got home.
He charged us nothing, and even resisted me giving him some cash for his trouble. Probably the best experience I’ve had with an auto repair service. If they would open up a store in Austin, I’d be a lifelong customer.

Super fast service for my LSU student! Completed the job that the dealership could not in about 5 minutes and finished repair that evening.
I would highly recommend their service!

My car broke down on my trip across the country. I found carmergency on Unilocal.I called at 7 in the morning on a Saturday and I got a return phone call in 5 minutes. I explained to the owner what happened to my car. HE CAME TO ME!!! within 30 minutes and was able to diagnose my car problem and give me a quote. He was able to fix the problem with my car for a very reasonable price and looked at the rest of my car to make sure everything was OK and nothing else had a potential to break. He was very thorough. I was able to get back on the road to finish my roadtrip within a couple of hours after first contacting him. He went the extra mile and contacted during the rest of my roadtrip to make sure everything was going OK. I am beyond happy with the service I received and really wish there were more mechanics like that around. I highly recommend carmergency if you have any mechanical problems.

Amazingly quick service at a great price. The people are super friendly, too! What more can you ask for!
There’s nothing more stressing than being stranded without a vehicle. Carmergency responded to my request in timely manner and had me up and running that same day. And the cost was very reasonable!
I highly recommend these awesome folks. You won’t be disappointed!