Brian Harris BMW

Wade was a pleasure to deal with over the last few weeks as we searched for our next car. He was a straight shooter and gave me the best deal I could find from BR to NOLA to Houston. His willingness to work with me and earn my business the right way made my experience at Brian Harris a great one. We will definitely be back, and in the interim, we will send our friends. Thank you, Wade, for your attention to detail, courteousness and honesty!

Hour and a half wait for an oil change and got charged &130. Ridiculous! No one there seemed concerned about my wait either. They just had a deal with it attitude. Horrible service!

Purchased a 5 series from Brian Harris and the experience was very pleasant. I live in Mandeville and the closest BNW dealership is actually Peak BMW. But having heard a lot of people say bad things about their experiences there, we went to Brian Harris and I have no regrets. Anytime we’ve had a question or anything the staff has always been excellent.

The end of November was filled with anxiety as I searched locally and online for the best Mini Cooper deal. Sold on wanting a convertible, Matt Lindsey at Brian Harris Mini assuaged all my fears and anxieties in showing me the 2015 Hardtop with a sunroof. From test-​drive to the hands-​on tour from top to bottom, bonnet to boot, I remain excited about my investment in a company with the kind of service I appreciate. Thank you Matt!

My fiancé and I went to Brian Harris after visiting a couple of other dealers around town. We initially went to look at a used Infiniti but we saw the mini coopers on the lobby and we inquired about them. Matt and Adam were so helpful it was great! They patiently went through our different options and did everything they could to make sure we went home with the vehicle that we wanted. Now fiancé wants a mini Cooper too! I am still smiling from ear to ear and will definitely recommend Brian Harris to all my friends.

I brought in my BMW 135I for scheduled oil change. The service advisor checked further and found I needed other warranted services. All work were performed and my car returned washed, waxed and interior was vacuumed. I always receive a high level of professional service whenever I take my car in for service at Brian Harris. Lots of kudos to Don Delaune, he’s a great service advisor.
G. Hayes

I moved to Baton Rouge from CA. I was not sure how dealer service would be as there is only one BMW dealer in Baton Rouge. In CA, there were three BMY dealers within 15 minute driving distance. Anyways, my service advisor, Rick was extremly helpful. I had to get automatic sunshades replaced in my 2011 750Li. The work was completed perfectly and Rick had arranged a loaner for me to use while the car was being fixed. Rick followed up to keep me posted on the progress. I am very pleased with the service i received at Brian Harris BMW.

These guys will try and take advantage of you in every way possible in order to up the commission even after the sale. Get your car anywhere else but Brian Harris BMW and take it to get serviced at Wedge Kyes.

I called Scott Salling, because I had previously gotten two other vehicles through him. I trusted him and had previously appreciated his exceptional service. I called and let him know what I was looking for — 2015 535i. We spoke on the phone and very shortly thereafter he sent me the information on several cars that had interested me. As soon as I selected one, we were able to close the following day. He was attentive and responsive at every step of the way. I will certainly be using him to purchase my next vehicle, as well as referring my friends and family.

Took my 2001 BMW 328 in for a check engine light issue. They took my car at 11:00 after I called at 10:00. They read the computer data and indicated it was probably a cracked coil or the spark plugs. Car has 41,000 miles and was a CPO purchased from Brian Harris. I received a call at 2:30 that the car was finished. Dealer installed new plugs, a new coil, and returned the car cleaned inside and out. My cost for this service $ 0.00. I received a great deal on the car, super BMW financing that was 2% lower than any local bank and on top of that service that is quick and free. If there are better dealers in Baton Rouge I would be surprised. I have seen some bad reviews for Brian Harris, but those must be rare indeed, if most of their customers are treated like I have been.

Found a used car on the Advocate website, called and spoke with Mike Miller, he was very helpful. He was a straight shooter and we were able to come to a satisfactory deal. I can easily recommend Brian Harris BMW and I will consider them the next time I’m in the market for a car.

Terrible service — incompetent staff that could not care less. Avoid going there and drive a few miles more to a dealer that has staff that heard about customer service.

Wanted to buy a few items with the BMW logo on it for a new BMW owner. The young man at the counter that sells these things made my purchase fast and easy. I had a special request that the sales manager was happy to help me with. Great customer service!

So, here’s a little love story about capitalism. It begins with Brian Harris trying to screw me over again and ends with me giving my business to a dealership in Denver.
Yes, I bought my car from a dealership over 1,000 miles away, because Brian Harris sucks that bad.
The dealer quoted me the price of my lease buyout as the residual value of the car, which is arbitrary when it comes to their negotiations with BMW financial. When I told them I had a much better offer, the dealer played it off as if he never made the initial offer and was going to give me a nice deal by going lower than the residual value. Seriously? I’m a rocket scientist. How dumb do they think I am? And I’m sure there would be some sneaky dealer fees in there too.
Yes, I’m giving two one-​star ratings. Because they have tried to swindle me out of over $ 2500 so far. Fortunately, I have dodged everything they have thrown at me.