Bluebonnet Dental Care

Do not choose them. For example 1^st visit –the dental assistant pulled off my crown by just flossing my teeth. I had to re schedule because I didn’t have an extra hour for them to fix. I had to wait 4 days. Then the dentist was late 35min (I was the first patient of the day). I almost couldn’t do it again. They are over priced as well. I only give them stars because they did fix my crown.

IF I COULD GIVE THEM LESS THAN ONE STAR I WOULD. This place is a joke, fraud, liars, whatever you want to call it. Unprofessional. Rude. My boyfriend went in with a coupon we had seen for teeth cleaning, x-​rays, and exam for $ 59.99. We paid the money, I left to go run other errands. They did his x-​rays, then told him that his teeth needed more than a regular cleaning, the dentist told him and I quote «This regular cleaning will do you no good.» Never even picked up a tool to clean the first tooth. Then tried to sell him on some procedure that would cost $ 1500 dollars and sent him home. I called trying to get our refund, had to call multiple times bc the office manager is never in the office. Finally sorted it all out after much arguing and much attitude from them, they agreed to give me a refund of all but $ 20 to cover the xrays and they agreed to send me the xrays via email. I just received my refund check FOR $ 19.00!!! And the xrays they emailed us are someone else’s! That’s illegal! This place is a bunch of hacks and morons. I called just now to speak to the office manager again and conveniently both her and her supervisor are out of the office. SAVE YOURSELF THE TROUBLE AND GO SOMEWHERE ELSE WHERE THEY HAVE ACTUAL DENTISTS.

My son is an out-​of-​state student at LSU and went in to glue back the composite that fell off of his front tooth on a Saturday. After four bite wing xrays AND a panoramic xray, both of which included regions that were unaffected, he was told he had three cavities. Luckily he had just been to the dentist in his home state a few weeks earlier and knew he was cavity free. Bluebonnet insisted he have them filled but my son did not give in.
We paid in full, and it took three calls to get a copy of the bill. «I sent it to you, I don’t know why you didn’t receive it.» Bluebonnet submitted our claim and then had the check sent to themselves. It took months and many more calls to for us to receive a check. «We have to wait until it gets to the main office for processing.»
I found out later that my insurance company covers only one panoramic every five years so now if anything occurs it will be five years before they will pay. They came up with several excuses not to send the panoramic xrays to our dentist. — «We didn’t receive the release form you mail, We didn’t get your fax, We received your fax but can’t find it. It was finally sent and then I received an email, «The xrays we took were not panoramic, but it looks like the insurance company didn’t cover it anyway.»
I don’t know how the owners of this company sleep at night knowing they are fraudulent in their charges. This is not a dental practice but a business to make money and they are very successful at it.

at first it seemed nice, it was very clean and everyone was friendly. However, after my exam I was told I had 3 cavities and I had never had a cavity in my life. I asked another doctor there and she said that they were definitely cavities, so I went ahead and had them filled. The experience was pleasant but the after was not. I had pain for about a month afterward, I went in and they said everything looked fine. To this day I still have sensitivity in the teeth that were filled. It’s so bad that sometimes just taking a hard bite or drinking something semi cold is excruciating. Also, the doctor who did the surgery left Bluebonnet not even a month after he did my procedure, which was disconcerting

THIS PLACE IS AWFUL! Completely unorganized!
Lets see, I started at one of their satellite locations on Coursey blvd. The dentist there was so rude! I thought I’m not going back there! But I talked to the office manager who profusely apologized said the specialist the recommended were very good and that she would be happy to set me up with a more personable dentist for my next visit. So I figured I’d give them a second chance.
I saw the Endodontist the office manager recommended. When I got to the appt, the receptionist there only had me down to have one tooth evaluated not two because the office manager at the Coursey location had only sent over an eval request for one tooth. (She later lied and said she did send over the two tooth eval and said the receptionist was lying. I saw the request.) So, double the price I was expecting.
I made the appt with the periodontist at their main location on bluebonnet. I was treated VERY WELL there. So I figured I’d just see a dentist at that location. I called back and scheduled an appt to have a small cavity fixed. I show up to have the cavity fixed and they have NO IDEA why I’m there!!! WTF are you kidding me. Then the office manager says, well we can’t help it if we request the records from our coursey office and they won’t send them over. REALLY???
They overcharge me for the periodontal work I had done by $ 239!!! That was 2 ½ months ago and I have yet to see a check. I just keep getting the run around.
I WOULD STEER CLEAR OF THIS PLACE!!!