Baton Rouge Marriott

I travel approximately 65% of the month and only stay at Marriott hotels, and I’m sorry to say that this location ranks pretty low on my list. Primarily due to the following reasons:
— outdated rooms
— poor parking areas
— given a room that’s close to the elevator & with a connecting room (both listed on my rewards profile as something I do not want)
— But my low ranking of this location is mainly due to the highway noise… it literally sounded like I’m was sitting in the stands of a NASCAR race. I had to sleep with tissue paper in my ears to muffle the noise. I’ve stayed a Fairfield Inn across from a busy Airport that wasn’t as noisy.
The location’s staff are very helpful and friendly so I rated this location 2 stars, but the noise was too bothersome to give this site a higher rating. Unfortunately I will not stay at this location on my future trips to Baton Rouge.

Room had stained carpet and furniture, NO bedside plugs (even the room clock with a cord just coiled on the floor), dim lighting, unbearable highway noise even from my 14^th floor room and an older broke down bed that squeaked. Horrible value. Keep on driving.

The rooms are older and could use a face lift with paint and new furniture but, the room we had was fine for sleeping.
The front desk personnel were great.
The bar personnel were very sweet and helpful.
The fruitcakes in the restaurant however were Awful and should never work in customer service.

Staying at this hotel puts your health at risk.
I stayed in the BAton Rouge Marriott one evening in July. I checked in late in the evening and was up and out the door around 5 AM the next morning for the business day. Shortly after leaving the hotel I began itching all over my body. With a quick inspection in the men’s room at my client’s office, I discovered I was covered with insect bite. The itching was growing worse by the minute — literally my whole body was a maddening itch. That evening I went to an emergency clinic and was told by the physician that the bites were from fleas. Additionally, the doctor said she hadn’t seen so many bites on a person… and then expressed concerns about a large area on my arm the was already infected. The prescriptions were just beginning. Over the next several weeks I had three more doctor visits. Antibiotics, prednisone, topical ointments, sleeping pills and Benadryl became the regimen. As an FYI — try 20 Benadryl a day to try to control the itching — without success. The bites remained a problem — constantly fighting infection — non stop extreme itching — and an inability to go to sleep despite two different types of sleeping pills — for five… yes…5 weeks. Cold showers followed by covering the body with ointment and a diet of medication was the routine. Yes, about 6 hours in this hotel got me hundreds of flea bites, sleepless days and nights, an inability to focus on anything but the itching — and a big fat denial of responsibility by the hotel’s insurance company.
As an FYI… desk personnel at the nearby Renaissance Hotel… told stories of people checking in during the middle of the night in their pajamas speaking of being eaten up by insects at the marriott. Hmmmm. No surprise.
So with that… you decide… stay in a hotel that presents a serious risk to your health or sleep under a nearby bridge -‘it’s safer. Seriously folks… stay at the Baton Rouge marriott at your own risk. As for me… I will stay in New Orleans if no rooms are available in town rather than stay at this marriott.
As a footnote… I am a loyal marriott customer as demonstrated by the 700,000 points in their rewards program. So am I throwing this review marriott’s way… well yes I guess I am… it is their brand… it is the name I used to trust… and it is name on the building that shines in the night saying trust this brand. Hmmm.
Irony upon irony is this hotel is on hilton avenue — hmmmm — I guess I should have stayed at that trusted brand that summer night.

My stay was decent until 3:30 a.m. when my neighbors became obnoxiously loud and rude. I eventually called the front desk to complain. The associate didn’t offer any empathy and was nonchalant about my complaint, but the noise subsided.
I will say Kayla was extremely nice during check-​in.
Oh, and the bathrooms are small.

Horrible Marriott. Pass this one by! There’s a reason it’s not very expensive. It seems to be one of those marginal older Marriotts that the franchisee is running into the ground. Horrible old pillows. Damp feel to the A/​C. The restaurant was really poor. Lots of deep fried foods, and badly and slowly prepared at that. Popeyes is better.

Let’s start off with the $ 250 simple room for just one night. Majority of workers here can barely speak English. When we asked for drinks they had no idea what we were talking about so I had to search on my phone to show them. Totally ridiculous learn to speak English! No towels to dry off with yet they knock on the door at 11:50 (10 min before check out) and expect us to be out of the room. Maybe if we had towels to dry off with we would have been out of here in time. The other bed sheets smelled like BO & syrup. Never coming back here again. Then you have to pay $ 12 for wifi! Are you serious? Every other hotel I stay at is always free.

This is the worst marriott in the south. The rooms are trash, pillows suck and bathrooms are tiny. They are doing construction on it and start at 7 am. The only thing it has going for it is the price. It’s less than most courtyards. Also, you can hear the highway traffic from i10 all night no matter how high your room is. Avoid!

My wife and kids stayed here for a concert over at the River Center. Rooms were very accommodating. The staff was very friendly. The next morning we went down for breakfast and there were 2 attendants on duty unfortunately we had no idea if it was a buffet or what. I had a ticket for two adults for the meals and no one really explained to us how it worked whether we served ourselves. Any way there was a guy who offered to make egg omelettes for my wife and me which by the way were amazing. Had the first floor public restrooms clean I would have rated it 5 stars. Nonetheless we will definitely be back.

Pros: The personnel that worked at the desk and in the restaurant were extremely nice and helpful. The rate was only $ 99 per night so it didn’t break the bank…
Cons:
— Hotel is right in the interstate, I heard road noise all night long.
— The bed wasn’t comfortable. It had a mattress topper that slid around all night causing the sheets to come off repeatedly. It just wasn’t a good setup.
— I called to the front desk twice and was placed on hold, both times, for at least 5 minutes. (I don’t blame this on the competence of the personnel, just that they were understaffed.)
— My neighbors were extremely loud. They need to improve their sound barriers.
–The bathrooms are tiny!
It just wasn’t a great experience. I’m really disappointed in Marriot on this one, because they are generally a nice hotel. I will not stay at this hotel ever again. W

Excellent service at front desk. Great concierge lounge. Rooms are outdated, linens are nice but not the normal comfy Marriott mattress. Freeway noise woke me up 3 mornings in a row and in the afternoon it was not enjoyable to relax in my room due to the freeway noise. I would never stay here again. I am a Marriott Platinum member and normally I’m very biased to Marriotts. I feel the whole place needs a renovation.
I would not recommend the restaurant here for dinner.

This is the worst Marriott I have ever stayed in. It’s old and has a dusty smell to it. The Café, which obviously caters to the business guests takes forever to make anything. I had to leave twice without finishing because they took 30 minutes to make my food. Also, when it arrived, it wasn’t cooked… Twice. I can’t stress enough that you should not stay here.

Been here a few times for meetings. They are friendly and helpful. Wifi seems weak, could be just on my visit. Overall it is a nice place. There is plenty of parking and if you’re not a fan of hotel coffee them there are several popular chains close by to get your caffeine fix.

Not your typical Marriott. Very disappointing. The lobby is clean however I would say the rest of the hotel is marginal. We checked in on a Saturday night around 1030 at night and the lobby was filled with women lingering around if you know what I mean…
Beds were sagging. Random square pillows. The décor is extremely outdated and nonfunctional. It leads me to ask if this is a Marriott in Baton Rouge Louisiana what does a non– Marriott in Baton Rouge Louisiana look like!!!
If you were looking for a nicer hotel this would not be the one.

It’s an ok hotel. A bit dated for the volume of people that stay here. I never thought in 2014 that I had to pay for wifi. At $ 12.95 a day or $ 15.95 a day that’s nearly half of what I pay for home service a month. Surely, wifi should be free in this day and age, as a consequence the hotel gets three stars. — _ -

It is 1:56am and I am awake, writing a review. It can’t be good! The traffic noise sounds like I am on the front row of a Nascar race. The sirens have been so loud I thought they must be in the parking lot – they weren’t. Our room was next to the ice machine and people were constantly getting ice after midnight.
The toilet was so loud after flushing I thought we were having a plumbing problem.
Honestly, this is the worst hotel experience I have had in a long time. Won’t ever stay here again!

They provide pack n plays if you ask. First time we stayed, they didn’t offer and we didn’t think to ask. This second time, the girl offered and I actually rested!!!
We have been very pleased with our two stays. They’ve both been one night (checking in late at night) and their night crew has been very attentive. I’ve noticed night crew is usually not as good as day crew and that’s not the case here. The beds are very comfortable (now that I’ve slept in one without a baby on me I can say that lol) and the room is inviting and relaxing. Their continental breakfast is great but I think you have to pay for it (we have a military discount and got it for free). I’m pretty sure from now on we will be looking for a marriott next time we are staying the night at a hotel elsewhere

I’m not impress. Everything in the room seems old. I expected much more with the rate I was paying. Traffic noise from the highway is really bad. Bathroom is super small… The only positive is friendly receptionists.

It is creaky and old and rickety, yet it is a Marriott and it gets the job done! Given that I stay here for work, which means I only get to spend the few hours I sleep here, it isn’t that bad really.
Once in a while I will order room service, which I think has been decent. The food is fresh and the chef will customize to suits your needs.
Once in a while I will also manage to spend time having breakfast at the lounge, which again is not super fancy, but is fresh and quick.
Marlene at the Lounge in the evenings is really nice, and very helpful with late night silverware, bottled water or snack needs that my body seems to generate pretty often. lol!
Oh, the people at the help desk smile a LOT, but are super duper ineffective all the time! Like this woman this time i checked in — kept smiling and laughing while telling me she couldn’t put me on the conceirage level for my stay, since they did not have anything for 3 consecutive nights. you are kidding me, right??! Then she goes on in this super confidential voice — next time, just call ahead and we will have the room blocked for you. WHAT? What on earth does a reservation made a week in advance mean. Swahilli?! Serious BS I say. Did you notice I have status with you, as stated by my Marriott Rewards number ON my reservation?! UGH. There goes another star!
I heard the place underwent a recent management change, I do NOT see a lot of change in the place at all though. The décor is still tacky, there is still no shuttle to the airport, and the front desk staff still sucks — whatever!

For the past 13 years, I have owned and been the chef at a 4.5 rated Trip Advisor establishment. Traveling is my life and I try to view things with an open eye and I understand that things happen. It is how you handle them that makes me judge my stay and not the event itself.
Recently my daughter graduated from LSU and my wife and I had reservations at this property. The service at check in was exceptional and everyone was eager to assist.
Since we were running late and had traveled 10 hours, we checked in and headed up or a quick shower and get dressed. Upon entering I noticed that we were given a room with two queen beds instead of a King size. Being pushed for time, I let it go. No big deal. A simple mistake and I’ll not worry about it.
The bathrooms are small and it made for two people getting ready a nightmare.
After graduation and a long meal we returned to a scorching hot hotel room. I called the front desk and informed them that I needed to change rooms because the ac unit wasnt working and she informed me that the entire hotel had lost air conditioning. This is South Louisiana and air conditioning is a must. Luckily it was cooler than normal for South Louisiana.
I asked her how long would it be and she informed me that fixing it was top priority and that the bar area was cooler and she offered us a drink ticket if we wanted to wait in the lobby or bar.
Well, I had just finished an outstanding dinner at Jubans with drinks galore and I was ready for bed. My wife and I fell asleep in a hot room to awake freezing at 5 am.
They fixed it alright.
When checking out, the staff wasnt as receptive as checking in. Maybe they had to deal with alot of complaints.
I understand that things happen but one drink offering isnt enough to justify the heat. Not that I would have taken more than one but I’m just saying
A reduction in the price should have been the norm for this situation.
I’ll give it another try due to the service before the ac went down for the entire hotel.