Wheel Collision Center

Wish I could’ve had as good of an experience as previous posters. I found this place online after reading several people praise their work. I sent two aftermarket polished wheels to them to have straightened and refinished. Charged almost 800 bucks which I thought was a little pricey. No biggie though if the work is great. Received my wheels back with major scratches on the inner aspect of both wheels which were not that way when I sent them out. I emailed them and told them about the damage… no response. Called them and they bargained with me at first and the woman starting raising her tone asking «well what do you want us to do?» They also told me they hire a third party to do the polishing on their wheels and attempted to blame them. Said she would speak to management and get back to me. Never did. Filed a complaint with the better business bureau which was ignored after they attempted to contact them six times. Incredibly disappointed with this company for not standing by their work and owning up to their mistake. They offered zero resolution to the problem and never returned any of my phone calls or emails. Disgraceful customer service. If you have rare wheels you truly value I highly caution you before sending them to these crooks.

The rim on my car was bent badly. Bethlehem Ford recommended Wheel Collision. Andrew helped me. What a nice, kind and knowledgeable man. He explained everything they were going to do in the inspection. He came back to advise their findings and how they would like to proceed. He asked if I was comfortable with the decision. Very impressed. Car seems to be fine now.

Wheel Collision Center delivered four refurbished wheels to me in excellent condition. The wheels balanced perfectly with no weights, and ride as smooth as a bearing on a glass surface. The forward facing side of the wheels were refinished beautifully, in a HyperSilver finish. I was surprised (disappointed) to see that the entire wheel was not powder coated/​painted in HyperSilver, but I guess there are (cost) economies of scale. I was equally surprised to see that the edge of the rear facing lip of the wheel was not finished smoothly and evenly. All in all, Wheel Collision Center delivered a high quality product, and did a very admirable job refinishing all four wheels. I would go to Wheel Collision Center first, for wheel refinishing in the future, but, I now know to ask them to produce a wheel with a smooth rear facing lip, and to powder coat the entire wheel — — to produce a true, «like new» wheel.

This place was fantastic! We hit a major pot hole in a construction site on our drive from Boston to Chicago. They were able to fix my husbands 22″ rims and get us new tires in the same day. If you are in the area and need help with wheels or tires please take my advice and go here.

What a SCAM! All they do is put some weights on your tires. They DO NOT repair any bent rims. Its a total rip off. I am reporting them to any agency I can find starting with the BBB. My rims are still bent but now they each have like 10 stupid looking weights on each one. This company should be closed. SCAM SCAM SCAM!!!

These guys are terrific! Fixed Lexus 350 rims while we waited… In under an hour! Great job! Thank you!
R&K Reviews

I found these guys through Tire Rack. I had a flat and needed a new tire mounted. Low and Behold I found out they could straighten a bent rim. I had one and it was annoying to get that rim balanced. I called and spoke to Kim who told me no charge to look at my rim. I gave it to them and less than a day they they had a quote. They finished the job in less than 24 hours, mounted my new tire that I had dropped shipped to them and balanced it. I have yet to take it out on the highway and high speed but I did recently test it at 50mph and my shimmy was gone. I wish I had found them years ago. (As a ref my OEM GM rim would have cost me over $ 700 to replace.)
Thank you staff.