AT&T

I went in here today to take advantage of a discounted upgrade that I was ELIGIBLE for and the woman walked up to me with her I pad, looked into my account and said that I was not eligible for «nuttin» i kindly explained to her that I recieved a notification that I was eligible for a dicounted upgrade. She looked a little harder as I was pulling up my account to show her and when I found my notification i went to show her and she snapped at me and said I see it!!! She immediately walked right away to get a manager who came out to tell me that they could not help me. Needless to say I argued with att all day about this upgrade and it all started with this ratchet lady in the store… ive worked in customer service my entire life and in sales and this lady is a poor excuse for both. I failed to get her name but I cant get her off of my mind. So rude and obviously incapable of dealing with a customer due to the fact she ran and got her manager to tell me what she didnt have the skill or the balls to tell me… this lady needs to find a stay at home job where she dosnt have to deal with the public… also so that the public don’t have to deal with her or her nasy red lip stick… ugh so aggrivated