In a word… AMAZING! I have used Esteam Clean for nearly three years now. I couldn’t be more pleased with the results of the cleaning or the customer service. John always shows up on time(which is a very big deal for me). Prices are competitive andI know he is very thorough in the cleaning of the vacuum equipment. This is very important to me because I would hate to think other people’s funk somehow found it’s way into my carpet during the cleaning process. I very recently had my carpets cleaned and once again it was an overall GREAT experience. I feel like I’m walking on fresh new carpet again! Thanks John for all your hard work!