Renaissance Pet Resort & Spa

Thank you, Renaissance Pet Resort & Spa, for taking such a good care of our canine family members! It was so comforting to see their photo updates daily on Facebook while we were away on the trip. I would definitely give this place 5+ stars rating.

I can’t recommend Renaissance Pet Resort enough! We have been taking our furbaby, Tonks, here since 2012, when he was just a pup, and have only had good experiences, with both the staff, the boarding facility, and the grooming. I love the fact that the «kennels», are more like rooms, and that there is someone there, 24 hrs, just in case. The ladies are helpful, courteous, and friendly, and always have a smile when you walk in. Tonks is happy when he arrives, and he is happy, and clean, when we pick him up. There is no other place I would take him, and if you want your furkid (s), to have a comfortable, and pleasant experience, wether as a boarder, or getting groomed, you would do well to bring them to the Renaissance, too.

I cannot say enough good things about this spa! I’m very protective when it comes to my dog and Renaissance met all my needs! I have a 2 year old mini poodle mix with Bichon that we got from the pound, and he is terrified to go to the groomers. We had a horrible experience at a previous groomers that cut him and kept him in a cage for over an hour. So I was on the hunt for the best groomers possible, and I found them! I had strict rules for Baxter not being put in a cage and they were more then happy to abide by that. They had me bring him in as the first appointment of the day. He was scared at first but needed a haircut so bad! He had matted fur since we live in the mountains and it had snowed. They did such a great job with him, no cuts, no weird shaving. The groomer even said he was wagging his tale when she was shaving his stomach because it felt so good! They trimmed his face exactly how I wanted it. And the price you can’t beat it. Baxter and I will definitely be back!

I’ve been bringing my maltipoo here for a few months and I’ve been super happy with the service here! I normally get the Tidy for him (bath, trim, nails trimmed, and ear cleaning) and he always comes home looking fantastic. He’s a little fussy but hasn’t given the staff too many problems to date, I’d highly recommend this place to any and all pet owners!

This place is amazing!!! My mom and I boarded our dogs there last weekend. We were apprehensive at first about leaving our kids in a new place. It was the greatest experience! Our kids were taken care of and the prices are extremely reasonable. Their customer service is outstanding! Highly recommended!

They are super sweet here! My dog, who is literally our child is typically really shy and isn’t playful around other dogs. She spent one night at this resort and when we came to pick her up, she had the biggest smile on her face! I have a feeling that she really enjoyed it. And the gal that brought her to us gave us her full attention and a very thorough debrief of her activities and what she did. I loved the customer service and overall hospitality. The resort is super clean and the front desk staff was really friendly. I thought it was a cute touch to take pictures of all the pups that have stayed and display them on a digital frame.
I’d def recommend! Oh and their rates are really reasonable in comparison to other places.

Wow!!! Great service! Great staff members! I took my ¹²⁄₁₃ week schnoodle in for the first time. He was literally a walking fur ball. I asked for a schnauzer cut, The staff member that I spoke to said we can’t guarantee especially him being his first time and he’s a puppy. I really didn’t care cause anything would of been better then what he had going on.
I walked in and I didn’t recognize him. He looked amazing! Ashley and violet were the two that worked on him and I’m so extremely happy I will be coming back forsure!!!

Just back from picking up my cat Bilbo from a 3 week stay at Renaissance. Once again, great service. All the staff are so friendly and look after Bilbo amazingly. I love the fact that he isn’t stuck in a cage the whole time, they have a room where he can play with all the other cats and watch the dogs through the window playing outside. My favourite thing about Renaissance is that every day without fail they post photos of all their guests on their Facebook page. When we’re on the other side of the world on vacation it really helps us feel at ease knowing our pet is safe and being looked after. Couldn’t ask for better service. Thanks again!

This place is always awesome very friendly quick and do a great job they groomed my English bulldog puppy this week and they did a great job with her! Thank you!

Renaissance is the best for boarding and grooming. Their employees are fantastic and so very friendly to you as well as our pets. A great place for grooming right next to the boarding area. A very positive experience each and every time.

Update to the comment left by Katryn w/​Renaissance from my original review:
While I can appreciate the business trying to salvage an unfavorable review pointing out their short falling, I find the response highly predicable. Of course you checked your call logs and records, concluding it was not possible to miss a call, and perhaps I called the wrong number. Yes, let’s go with that assumption!
My original review still stands. I called three times and nothing; third message I advised a call back was not necessary being as though I called two times previous and calls were not returned. It does not change my impression of your business and I will not recommended, nor patronize in the future… ever.
Your response was less than respectable. Instead of apologizing for the oversight, you simply pointed the finger of blame at me. I find that humorous.

Best boarding and grooming in SoCal. Great staff. Clean and well staffed. Knowledgeable people who really care!

My husband and I trust no one else with our dogs. We board 3 (bull mastiff, shitzu, & bijon together in their largest room, and they love it. It hilarious to see that the dogs get a child size bed and a TV. They feel right at home! The last trip, our dogs were pulling us to get in the door. We have had them groomed too when we pick them up and they look amazing. We love this place and our dogs do too. Highly recommend!

Love this place!!! I was very nervous about leaving my dog for the first time. My husband and I found this place and walked in to get more info. We brought our dog and the staff was very welcoming. The rooms are set up like bedrooms and not a kennel. The staff is very friendly and didn’t mind me calling all of the time to check on my dog. My dog made a lot of friends when she was there and was sad when we came home. I love that they post pictures of the dogs too. I will definitely use this place again!

I just moved to the area and I am so happy to have found this place! I took my 115 lb baby for grooming today and this is the best he has looked. He is long haired and had a some matting going on. Ashley was his groomer and she did an amazing job! He looks great and feels great too! I totally recommend this place to anyone. Everyone was really helpful and nice!

I trust them with my Sonny. The staff there is great. Prices are good too! I was afraid to just take him anywhere. We are so glad to have found this gem in the pass.

As a past employee of Renaissance for many years until I moved out of town in 2011, I can give a pretty good insight to how it is run.
Our daily task list’s included:
–feeding and refreshing water bowls for breakfast
–letting dogs out for playtime in the yards.
–Laundry and dishes are to be done
–main areas are swept and mopped
— and my personal favorite, playing with the fur-​kids
–We ended our day making sure every room was clean every night, that means linens changed, new water and food bowls,
–walls wiped down
–movies are put on in the rooms with television’s, the radio is turned on in the main buildings
–and last, a goodnight kiss.
I was so happy to work there while I did, Katryn truly does have a passion for bettering the lives of animals of all kinds. (we have had snakes, and rabbits, birds, you name it they have stayed at renaissance!)
As a cat mom myself, I know the importance of making sure my baby kitty is properly cared for, loved and safe!
I know that when I leave him while I’m away I know he is happy and well off at renaissance even now, I still travel from San Diego to Banning to take my baby kitty to renaissance when he needs to pay a visit to Dr, John at Banning Vet.
I wish I could have something bad to say to give more insight, but I don’t. The concept of renaissance was based upon the idea that no dog should be placed in kennels or left to be alone. Renaissance is known for the quality of work we, (past employees as well as current employees) put into a day of work. And most importantly the quality of love and care we give every single animal that walks though our gates. and that is why I am so proud to say that I worked at Renaissance pet resort, and why I recommend it highly to anyone who treats their animals as their own kids.

Unilocal. Toss out that one 2 star review that is based on a false assumption! The rest of the reviews are 5 stars and deservedly so.
First off, I do not own a pet. How do I know about this place? My mom and dad have a rescue dog that I think has taken over my role of only daughter. Heck, my mom switched to a van so Yoshi can get into a car easier.
Renaissance has so much going for them.
Their price is great
The dogs get their own room and their two play areas are separated for large and small dogs.
Usually Yoshi’s name is on a welcome sign when she shows up.
Yeah. Let’s talk about that showing up thing. Mom carts Yoshi around many places and the dog is very chill. So, unlike other dogs, this one is not spinning in circles when we pull into the driveway.
However, she goes from paying a pile of attention to us, to heck with you guys, I am at Renaissance! She tugs on the leash so hard when she enters the office I finally gave up and just let go of the leash. What does she do? Greet all of the staff and then sit in the owners office. It is a riot.
When we pick her up, we hear about who she spent the day with. What dogs she hung out with, etc. Sometimes she even gets a report card.
As mentioned in other reviews they take photos of the dogs so you can see what they did during the day. I need to point out Yoshi has been without photos the past few times. I am going to assume its because she was out saving the world or something.
My mom sadly fell ill last May. She was in the hospital for 10 days. We were told it could be really bad so my father and myself stayed at the hospital during the initial surgery which was unexpected earlier in the day. Renaissance let Yoshi stay the night and told us she had a home there as long as needed while my mom recovered. I am proud to say at this writing my mom is kicking a pile of butt and she did not have the illness they thought she did.
Thanks Renaissance for taking care of my parents new only daughter like your only daughter.

My dogs are my kids. I rarely have the time to take time off. When I do I can seriously relax knowing my kids are being taken care of. The three of them share a room and have so much fun! (there are pictures of them running around to prove it!) I love the in-​door idea.
I love how clean the facility is and the kids come back happy. I believe they are a little sad leaving!
If you want a stress free time away and are looking for a reliable trustworthy place to watch your babies… This is the place

By far THE BEST!
We feel totally comfortable and very pleased leaving our «kids» Lucky and Chance in the charge of this great pet resort – when we turn into the parking lot, our boys can’t wait to jump out of the car and go inside. Nice staff, very nice owner and super clean.
A 5+ star!