Wells Fargo Bank

I have banked with Wells Fargo since 2010. As I was relocating from the West Coast, it was the only bank I could find that had locations in both the city I was moving from and the city I was moving to.
I applied for a loan with them to complete the renovations on my house in Baltimore because I figured things would go faster since I bank with them — and it took 7 MONTHS for them to complete it. If I had know in the beginning it was going to take that long, I never would have gone through them. They twice had me apply for the incorrect type of loan (a home equity, rather than a 203K loan). In the first 30 seconds of contact with them, they had the information which was the reason the rejected the loan the first two times, when they had me apply for a home equity loan, yet they made me go through the entire process three times because there loan officers were not educated enough about their own products to steer me to the 203K loan officer. They whole time they said «it won’t be long now» or I would have been long gone. They had the nerve to ask to write a «letter of explanation» as to why Wells Fargo (they-​themselves) checked my credit twice prior to the final loan. I had to tell them how stupid they are in writing, before they would finally approve the loan. Unbelievable. RUN! Don’t walk away from these idiots! I am now shopping for a new bank.

Dear Wells Fargo, next time I try to transfer money within your bank please don’t double withdraw multiple 5 figures from my checking account, leaving me with zero balance for 2 — 5 days and telling me to use my overdraft protection from savings in the meantime for your mistake. If it takes one day to withdraw money it should take one day to put it back in.
And yes, this was a teller mistake in the branch. There were two supervisors that checked his work too. Obviously not close enough. #theworst

This is a very caring bank. They make things very close and it feels like they actually care about you. I love how friendly everyone was specially the person who helped me set up my bank account Alex, he was awesome and made everything simple for me. I think I will be staying with this bank for a long time. #Happy #Excited

This location is probably the best Wells Fargo branch in Baltimore City. It’s kind of hidden near Harbor East so don’t miss it.
Every time I’ve been there, the tellers are friendly and always fulfill my wishes for $ 2 bills. One employee even helped me set up online bill pay for a credit union bill, which was very helpful.