Wash the Wag

It was cute and I love to support these types of businesses.
I took my dog there at 6 months (yorkie) to get groomed. Well trained for her age, she sits and stays on command and is well behaved.
I was told, after the service ofcourse, that I would be charged an extra fee for bad behavior because my dog does not stand on command. This was not her first time being groomed and I have never heard of such a thing. I refused the fee and took my business right back to Petsmart.
The wash was great she felt amazing afterward, but the cut was not as impressive as I imagined it would be.

I’m not going to hate on Nancy’s review — just going to offer up my own opinion.
We’ve been customers of the store, their grooming service, and their ‘Four Paws and a Tail’ walking service for almost four years now. We can confidently say their service is attentive, knowledgeable, and customer-​appreciative.
They keep track of what you order (and will special order your requests) and will offer suggestions about the healthy options. They also have a sizable selection (given the store isn’t too big). You may have to knock on the door when you arrive (if it’s locked a sign to knock is posted). This is a small set of shops in a residential neighborhood — this is not a package goods store in a strip mall. Just saying to be aware and expect accordingly. There’s street parking on a semi-​busy road, it’s a small interior so there are shelves everywhere and sometimes a delivery box or two on the floor. There’s a tabby cat on the counter (have you noticed it’s always a tabby cat in these stores?) This is the atmosphere and the character of a local shop — dig it, and if you want a gigantic chain store this may not be your spot (but maybe their charm can change your mind).
We have a standard poodle, and our (and his) experience with their groomer has been tremendous. The cut is terrific, and he gets many compliments for his mohawk. It takes skill to trim a poodle, and this store and their groomer have demonstrated this, as well as their sincere care and interest in the well-​being of our animals.
We trust them and their walking service to take care of our animals. So this recommendation is made with full knowledge that we trust this service with the life of our pets, and keys to our place. For that kind of trust I’m willing to knock, wait to be let in and greeted with a warm smile.
If you’re in to supporting local business owners, please stop by and patronize this fine establishment. Somewhere between this review and Nancy’s is the truth. (Nancy — I bet if you gave them another shot they can change your mind)
It is up to you, dear consumer, to discover which review more accurately reflects this store.

I take my dog to Wash the Wag weekly for baths. They have a wonderful set up where you can bathe your dog yourself for a reasonable price. They will even let you store your shampoo there! They offer towels, ear wipes and waterproof aprons. They take care of all the mess! In addition, they give the best «mani pedi» clipping my pooch has ever had. I’m sorry the other reviewer had such a bad experience, but my experience there couldn’t be better.

I have been a fan for many years of Wash the Wag!!! The owner Maryanne Dressler is an amazing animal lover. She is thoughtful and understood the issues of my 5 year old 90 lb Pit Bull. I was referred to MS Dressler after Nexus was asked to leave a doggie day care center. The number one issue she understood was his leash aggression toward other dogs (not people), and the second issue was he didn’t like his «wag» washed!!! However, Maryanne worked with Nexus to understand his idiosyncratic behavior. She personally walked and handled him and she also found a very special way to get him bathed. She helped ease my anxiety about how others viewed Pit Bulls and was a major support system for me until we left Baltimore for NYC in September. He spent 2 days a week in the shop and was walked several times a day. While I was at work I felt comforted by the services of Wash the Wag.
Nexus loves people but not other dogs – Maryanne was fearless in her perspective about Nexus and a major support system which kept him safe from those too quick to judge Pit Pulls. I have been in NYC 6 months and have not yet found anyone yet with the professionalism and care for animals like Maryanne Dressler of Wash the Wag!!! Thank you Maryanne and your loving crew – and a special thanks to John!
Pat P.

I don’t recommend getting your dog groomed at this shop. They are scattered, disorganized and I was also told that the owners will actually perform grooming themselves (and they are not trained to do so). I actually stood outside in the cold because the doors were locked, and waited while nobody was in the shop to pick up my dog. On another occasion, I scheduled an appointment that was forgotten because of bad scheduling. They are not at all customer-​oriented. I don’t know how they stay in business.