SECU

I really love banking with this credit union. However, I don’t like the impersonal feeling of the tele-​tellers (is that a word) lol. Just the idea of speaking through someone over the phone to handle my cash doesn’t really sit well with me.

I’ve been using this bank since I was 16 y/​o. The staff here are nice, caring and very helpful. The new location is nice. I like the fact that the tellers are just like the ones at the drive thru. The only downside to the new location is the giant windows. When I’m using the atm it seems like people are just staring at you while you take out money. I think they should invest in a different type of window but other than that it’s great.

I had to come to the ATM late one night and I was pleasantly surprised that you have to swipe your card to get into the ATM section. Makes it a lot safer. Just wish the windows weren’t so big so you didn’t feel like people outside were watching you.

This new location of SECU is so much better than the old location. It’s super clean and super bright, and it’s like a drive through teller but you have to walk in. I wish they had drive through, and since the front is all glass, people can watch you withdrawing money from ATM. It looks nice but I think I would prefer a bit more privacy at the bank…