Post Office

SUMMARY: Bring a book.
FULL STORY:
If you have some clothes or a hairdo that are 10 years out of date… I recommend coming to this post office. Because by the time you walk out, THEY WILL BE BACK. IN. STYLE.
I was the second person in line… with three employees working… on a weekday afternoon… this should have been easy. It took almost 30 minutes to send 1 document out in a Priority mail envelope. The interaction included being questioned on what/​where Lebanon is. It also included one employee closing her station because it was time for her to leave… mid transaction. mmm-​kay.
They have a small selection of cards and mailers… and it’s in a convenient location if you live in Fells I guess?
Note: If you’re feeling sad about spending an hour in a dimly-​lit and inefficient post office… take a stroll by the water and maybe stop by Pitango nearby for coffee. While praying your item arrives.
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UPDATE: The envelope did arrive at its destination eventually! :)

I requested to have my package redelivered on Mar. 14, 2015. This post office didn’t even make a delivery attempt. When I called today, I was put on hold for a total of 15 minutes. I had to hang up and call back four times to even ask why a delivery attempt wasn’t even made. When I requested to have my package delivered again as soon as possible, I was berated at by a woman named Kim that she «Couldn’t pick the date for me.» Obviously ASAP means today if possible, tomorrow if not. Terrible, terrible service. I just want what I paid for and now I’m not even sure if it’s going to be redelivered. No wonder USPS is going out of business.

14 people in line with one person at the counter. Pure incompetence. No wonder they are going out of business. Correction now only twelve in line two either left or died and taken away.
Still in line with eighteen others.

Opened late and by 10 past 10 there were 9 customers waiting and nobody on the desk.
Should fire the lot.

First, there is no parking lot here, that reviewer was probably thinking of the post office on Fayette st., which is where you should go before testing your patience in this place. Yes, it is pretty and clean. There is nowhere to park on Ann street so be prepared to risk a ticket if you’re driving. The employees here aren’t outwardly hostile… they’ve never spit on me. But I wouldn’t say that they are nice. But worse than their poor attitude and service is that they are so slow. I am writing this review while standing in line. This is pretty typical though. I tried to come here the other day but they were about to close so an employee looked at me then locked the door.
Why is it so slow? Because these ladies do not care about helping you. Also, they are closed for about 2 hours in the middle of the day and rarely reopen on time.
Go somewhere else!

Last Saturday, I got to this post office at 9 AM (because that’s when it opens and I suspected I would be the first one there — I was wrong) and waited in line to buy some stamps. The line did not move because there was no one at the counter. At 9:10 AM, the line moved. One of the staff came out of hiding and asked the first person in line to enter through the door to the left labeled «Conference». I’m sure they were definitely having some kind of conference because they were still chatting away in there at 9:30 AM. At this time, the line moved again. Two ladies waiting in front of me decided that it was no longer wise for them invest any more time in line. At 9:40 AM, another staff came out of hiding. I was finally able buy my stamps at 9:45 AM. This was a great way to start my Saturday morning, getting the blood flowing through my knees. Oh, by the way, I never saw anyone come out from the «Conference» door by the time I left.

Great location, nice building, and that’s about all that can be said for it. The only place I can think of where lines move so slowly is the MVA, and I think it’s probably worse here. Half the people in line (which often stretches out the door) are usually picking up packages, and employees shuffle off to the back and shuffle back to the front desk to look for packages one. at. a. time… crazy.

I agree with the poster who said that the employees here are nice enough, but dear god they are slow. Lines move at the speed of molasses.

This is my new favorite place to prepare and send mail! It’s a gigantic building which lends itself to serving lots and lots of customers, and it also doubles as a p.o. box location. I was impressed with the quick service and the staff, who happily answered any questions I threw out.
The parking lot isn’t incredibly large, but you should always find a spot. Plus, it’s open until 8:00pm! What!!! That’s amazing!

I know this might sound silly, but this is a really aesthetically pleasing Post Office. From the outside it looks all quaint and old timey… and then on the inside it’s all clean, sleek and modern. It’s not all rundown like every single post office in New York.
I never had to spend more than 10 or 15 minutes in line here. The only real problem I have with it is that you get typical USPS customer service here. I’ve gotten slips telling me that I had a package waiting for me here, I’d come down, wait in line, and then be told that my package was actually at a different post office somewhere else in the city. And that happened more than once.