Maryland Junk Removal

I am normally skeptical of poor reviews… every company has a bad day and people overreact. I’ll just state how things went down:
I made an appointment for an apartment clean-​out 10 days ago. I never received a confirmation so called 2 days ago to confirm. I was told an email would be sent and that we were «definitely still on» for Sunday from 12 – 2 pm (today). I never received a confirmation email, but went on good faith of Gina the scheduler’s assurances.
Got everything ready today. Called at 11 AM to confirm we were still on for noon. No answer. Message left. No call back. I waited… and waited. Two o’clock rolled around and nothing. I called again… no answer on Sundays. Message left. No call-​back. I gave them the benefit of the doubt and waited till 4pm, 2 hours after my scheduled pick-​up.
Nothing. No one. Not a callback. Message again left.
At this point, I moved on. I called 1−800-GOT JUNK? and they have me set up with a time TOMORROW. And an email confirmation before I even got off the phone. And they will call 30 minutes before pickup. And they have 24 – 7 answering.
MD Junk Removal is unprofessional. That’s all I will say. Thank you for making my move all the more stressful guys. Better companies out there for sure.