Lucky 3 Cat & Dog Grooming

Haven’t been, won’t go because they were rude on the phone when i asked about pricing. «WELL, HAVE YOU CHECKED THE SITE?» actually, yes, I have, and your mobile site has zero info on the pricing. I then checked the desktop site, which also looks like crap and has about four paragraphs of statistics on cat grooming and some pricing hidden within.
If you can’t even be nice on the phone to a human, why would I leave my animal with you?

Never been here before but the rudeness I received on the phone for asking questions about cat grooming will assure the fact I WILL NEVER USE THIS BUSINESS. Thanks for nothing

I had made an appointment for my 5lb maltese. I was charged DOUBLE ($ 80) what Hair Of the dog charges ($ 40). Kai had nicks all over his body from the chop job and the following week had to be taken to the doctor TWICE. One for an eye infection followed by a second visit for an ear infection caused by one of the nicks on his ear. The shop, of that’s what you want to call it, is unorganized and chaotic. It looks like a storage unit.
To make matters worse, when I picked him up they had tied a STRING on the top of his head which I had to CUT out.

Please read this warning before taking your pet here for grooming:
Unfortunately, this review is 100% true and in contrast to the other positive reviews on this site. My boyfriend had taken our chow/​shepherd mix, Lexi, here two times and it went fine. They charged $ 80 for a haircut for a 50lb dog, which is similar to nearby pet shops in the city.
I brought our dog in for an appointment after calling around to some other groomers who were booked, because they said they could do her right away, which was nice. She has a LOT of fluff and fur, and we just wanted it trimmed. When I walked in, the owner, who is a bit quirky but seemed nice, remembered my boyfriend and the dog, and told me he had cut her hair before so I felt comfortable leaving her.
We discussed the haircut, trimming, etc., and then right before I left, he asked if it was okay if he trimmed her face. I said that was fine, just make it look even on the edges, as she has VERY long hair and it can get unruly. Then he asked if I wanted her to tail to look like a lion. I found this an odd question and told him no.
To my surprise, about 45 minutes later (usually she takes WAY longer to be groomed), I got a call saying Lexi was ready. I came to get her and the owner had me pay before seeing her. They then let Lexi out and she was SHAVED. They shaved my long-​haired fluffy beauty in the below freezing winter. The dog was so embarrassed she was acting strange and I did not even recognize her.
I was in utter shock and could not speak. I was so confused and heartbroken. The owner said «we have cut her like this a few other times.» I still did not answer and I left.
I dont understand how you can misunderstand someone wanting to SHAVE their extremely fluffy dog. That, to me, is something you would confirm before doing something so drastic. I never used the words BALD, SHAVED, no hair, etc.
He did ask me if she shed a lot, and I told him yes, but in clumps. I didnt mean I never wanted her to shed ever again. He also told me when I picked her up «now she wont shed.» Great…
Its been a month and her hair is regrowing but we will NEVER be back there. My boyfriend called the next day and the owner told him that I had asked for that haircut. I basically paid 90 $ to have my dog shaved. That takes no skill and is completely unacceptable for below freezing temperatures in the winter, and for a dog that has a beautiful coat.
Pros: Other people have had better experiences than me.
Cons: Only accepts cash, store is dirty and not well lit, does not communicate well or admit mistakes, might shave your dog on accident and not admit to it being an accident.

Great place to do business. This place is easy to find, parking is accessible and the owner (Dave) is very friendly. Dave and his assistant did a top-​knotch job with the actual cut and showed much care for my cat Niles. Overall, this place is DEFINITELY worth the money. BTW, they only took cash so make sure to bring the greenbacks with you.

I used this groomer several years ago, and when I got a new poodle decided to go back to him b/​c of the wonderful work he does! And he even remembered me and my old pet after all these years! My puppy’s first hair cut and she looks great and not nervous at all!

I called at 11:30am and was told to bring my TWO Brussels Griffon on in and they would be seen immediately. We have been going to Petsmart for a couple years now and you never know what you are in for. The owner and his assistant really know what they are doing. They ask you exactly what you want and work very quickly!!! My husband and I went to lunch and came back to the store front and they were both done. They looked wonderful!!! My dogs did not seem anxious and ready to fly into my arms as usual. I will be back again and again. This is not your fru fru doggie boutique everyone this is an old school groomer who has been doing this for many years and truly knows what he is doing! I have two rare dogs that most groomers do not know how to groom. I recommend this place totally!