Long & Foster Realtors

This review is for Jessica Smith with Long and Foster. Jessica was very pleasant; though new to the real estate business. She sent me one link of about seven homes;the rest we found on our own and informed her. She could’ve been more helpful regarding time for the walkthrough and communicating better with the title company as far as their unprofessional treatment towards me. I have bought several homes with cash and never experienced an agent requesting a check in my presence prior to me getting keys to the home. I mentioned this to her and her response, «my commission is paid by the seller»! I corrected her to let her know it’s an «illusion», technically, your commission is paid by procreeds to the seller from the buyer! She still has alot to learn about real estate… during one showing, she refused to go down in the basement… oh well, her services were okay.

This review is for real estate agent, Jaime Gervasi, with Long & Foster. My husband and I randomly stumbled upon Jaime’s contact info online. From the minute we made contact with Jaime she was amazing– professional, responsive and so well informed about the Baltimore area and the available properties. I don’t think we ever waited more than 15 minutes for a reply from her. She patiently showed us place after place, accommodating our schedules and last minute decisions. Jaime made us feel confident and supported through the process of finding a home. We had a pretty tall order of viewing a ton of homes in a short period of time, and Jaime could not have been more committed to helping us. I highly recommend Jaime for anyone renting/​buying/​selling a property in the Baltimore area, she will come through for you.

Awful. Simply awful.
We walked in one day in response to an ad for a rental. Turns out that had been gone for weeks. After the requisite bait-​and-​switch, we looked at another place. The agent didn’t know where it was. I had to look it up on my cell phone up and give him directions. Then he couldn’t even open the door. I literally had to take the key and let us in. He was on his cell phone calling his office for assistance. Afterwards he was unable to answer any questions.
One agent down, I found a property listed by Sharon Hughes, another agent. It just got worse. Seldom have I encountered quite such a mix of unethical behavior, arrogance, unresponsiveness and plain old stupidity in one package as Ms. Hughes. Over the course of a week Ms. Hughes failed to send an application when she promised, screamed at me multiple times, failed to represent my interests at all, and then finally refused to take a very reasonable counter-​offer to the property owner, which I’m pretty sure violates their code of ethics. When I pointed out to her that she was asking me to sign away legal rights I had and put me at financial risk she responded that I just had to trust the owner of the property and that she’d be doing this a long time and I didn’t know what I was talking about. It was a jaw dropping experience.
Where do they find these people? Never again.
Avoid at all costs.