Living Wellness Chiropractic

Great, friendly office! The doctor their gives amazing adjustments totally got rid of my pain. They really know what they are doing. They found something on my X-​ray that no other chiropractor has found & I have been going to Chiro for years!

Total scam! Do not go here! They go to schools and offer these teacher specials, stating they give free massages to teachers and a friend for a first visit, so I signed up. I took my husband with me today And it was a complete lie. They wanted all this info, including our social security numbers. I questioned why that would be needed if we were only there for massages. It turned out we weren’t actually getting massages. And they wanted us to buy some chiropractic package. We left. Don’t bother.

This is a long story. Living Wellness goes around to local schools and offers free massages for the staff members in the break room. I took them up on their offer 3 years ago. I was pregnant at the time and was told that I really shouldn’t get the massage but that they would see me in their office and offered a pregnancy safe water chair massage. I was totally fine with that and went in. Well, as another reviewer pointed out, the initial visit takes forever. I was there for at least a hour and a half. No doctor ever looked at my back or examined my spine. I was unable to get X-​rays because I was pregnant. However, they came up with a pregnancy treatment plan and asked me to come in 3x a week! I was working full time and in grad school and decided to pass. I got many phone calls after the visit trying to schedule a follow up appointment but I was just turned off from their office.
That isn’t my biggest problem with the office. I continue to get letters, sent from Dr Cohen, that he is very concerned about my xrays and is worried about my nervous system and overall health. I NEVER GOT XRAYS! (I actually just received a letter today, 3 years later!) They are using scare tactics to get people to come in! Chiropractors can be so amazing and helpful-​but have a hard enough time defending their profession without an office lying about treatments I need.

The receptionists are great. The doctors are kind. I appreciate that they make you do physical therapy in addition to getting adjusted because it helps strengthen the muscles and helps with posture. Makes sense, right? When I came in, I complained of severe neck pain and constant headaches. I was told that after 12 visits I would feel much better. Throughout 30 visits my condition never improved and no steps were taken to change my medical routine, provide additional excersises/​stretches or do anything to help the very issue I came in to solve. Other issues are the same as another reviewer. The written contracts. When you begin I have to come 3 times a week and if you miss a visit you get charged. I was supposed to be charged monthly and after 2 months I was told I needed to pay the entire balance of all my visits before I left that day. Because someone wasn’t paying attention, I ended up coming 3 times over my contract. I was the one who pointed it out asking what the line on my chart meant and if it indicated that I needed to see someone special. That same day, after 3 seperate reviews of my chart and after being treated AGAIN, I was told I had to pay for each visit because my insurance ended 4 sessions prior. They claim to care about your long term wellness and that they won’t turn people away but that wasn’t the case for me. My last piece of advice is to make sure you request to be taken off the call list when/​if you end services. They aggressively call you and try to get you to come back after you leave.

I would not recommend this practice to anyone. I have been to see many doctors, chiropractors, physical therapists, alternative medicine practitioners, etc., and I have never experienced such poor service. I couldn’t disagree more with the other reviews.
When I arrived for any initial visit, I waited for AN HOUR before I was seen by a counselor (not even the real doctor). During this hour, I had to fill out countless forms (most offices send forms in advance of your appointment, to cut down on wait time). I also had to watch an awful, corny movie from 1990 that told me how Chiropractic works. THEN, I had to read a series of laminated brochures.
After an hour, I was taken into an office with a counselor, where she proceeded to ask me a series of questions, most of which I had already answered on the 15 pages of paperwork I had already filled out. Then, she proceeded to quiz me (seriously, I’m not joking) on what I had read in the pamphlets!
The counselor asked me if I was ready for my xrays. Xrays? I haven’t even seen the doctor yet. No one has felt my spine or examined me, and they already are telling me that I need xrays? I had to pay the full price for the xrays now, up front, and they would reimburse me later based on my insurance plan. (It is now 2 months later, and I am currently after them because they have neither 1. submitted to my insurance company or 2. reimbursed me for any amount. I cannot get anyone at the office to return my calls.)
THEN, they took me to another area where I waited for the doctor for another 10 minutes. Finally the doctor came in, pressed in a few places, asked me more questions I had already answered, and took my xrays. After that, I waited another 10 minutes to be adjusted by a different doctor.
A week later, I came back in to review my xrays. AGAIN I had to watch a different movie! And read different pamphlets! And again I had to meet with the counselor, who again quizzed me on the movie and pamphlets!
After we reviewed the xrays with the first doctor, they informed me that I would need to come for 60 visits. I would have to sign a contract agreeing to come for all 60 visits, and if I missed one without rescheduling right away, I’d be fined! I would have to come three times a week, no exceptions. The total expense for the 60 visits (even with my insurance’s contribution) was over $ 1500. You had to either pay up front, pay as you went, or set up an auto debit, but you had to sign a contract AGREEING TO PAY FOR 60 VISITS. Is this a doctor’s office or a car dealership?
I left and went to another chiropractor in the area, who told me this place is notorious. Since, I have met several other people who had negative experiences with this practice – some even got into legal disputes over their chiropractic «contract.»

For the past 2 – 3 years I have experienced severe lower back pain. The pain restricted me from doing routine tasks such as going to work and exercising consistently. Not really knowing where to start or if it could even be fixed, I picked up the phone and called Living Wellness. On my first visit, Dr. Lauren gave me hope that my back pain could be fixed and that I don’t have to live with the pain forever. I have been seeing Dr. Lauren for about two months now and have seen a dramatic improvement in my mobility and posture. My daily activities are no longer restricted and my recovery time from exercising is so much faster!
I highly recommend Living Wellness not only to people who are currently experiencing pain, but also to those looking to maintain good health and proper body functioning. Not only is Dr. Lauren great, but the entire staff will go out of their way to make sure that you are well taken care of and that you stay on track in meeting your goals.

I travel a lot. I see a lot of chiropractors. Dr. Jarrett is, hands down, the best I’ve seen. The office is a well-​oiled machine and though they see many, many patients, the wait is never long and each patient is treated with individual care.
What I like best about Dr. Jarrett is that he relies on x-​rays to treat my neck problem. Rather than guessing, he knows exactly what’s wrong. Because I’m only 25, most doctors did not take my complaints about neck pain seriously, chalking it up to stress. Dr. Jarrett took the x-​ray and even I could see that my neck was severely misaligned and showing signs of rapid deterioration unusual for my age. Now I take chiropractic care very, very seriously and am working on fixing the problem.
I highly recommend this office to friends in the Baltimore area. I really think my decision to visit Dr. Jarrett last year was one of the best ones I made in my life.