Leading Edge Auto Body

jeff and his team are a gem, they take care of their customers like no others. it’s a community shop with excellent service, reliable, HONEST, and always very helpful. they helped fix my 2002 honda civic, and when i was ready to sell it, they even helped me research between buying a new or used car. it was so helpful, made the whole process less overwhelming. i read one of the customer handwritten cards on display at the shop while waiting one day: it was written by an elderly lady who lives in an assisted living place. jeff took care of her car, and returned it back to her parking spot at her building afterwards! ~ jeff and his whole team go above and beyond the call of duty, all the time, for all the customers. highly recommended!

Excellent customer service. Excellent body work and mechanical work. Absolutely reasonable prices. Best part? Things are fixed right the first time, and they never try to sell you on services/​repairs you don’t need. I’ve been going to these guys for 7 years, and haven’t been let down yet.

I highly recommend this shop for auto body work. They know how to deal with insurance company and care to minimize customer’s time for all the paper works. The car was repaired to great shape and I had good communication with shop on updates of insurance and car repair. Thanks to Ryan for all the help and advices. We will definitely consider coming back this shop for another business.

Took my car in for a estimate to paint the front end and the guy told me they would not paint my car because its gonna get damaged again from rocks?!? If im willing to pay for it who cares? Poor customer service!

I’ll make this short and sweet. Leading edge is the best auto body and repair shop in the city. Ryan, who has done the upfront processing of the paperwork and estimates when I have used LE is professional, courteous and bends over backward to do his best. Jeff, the owner, is a no nonsense kind of guy who will deal with you straight up – good, bad or indifferent. I trust them to tell me the real scoop on what my car might need and to not rip me off. That’s how a business should be run. Anyone with that business model is sure to succeed.

My wife and I have taken our cars to Leading Edge for years. Ryan, Jeff and all the mechanics are experienced, knowledgeable, and honest. We live fairly close to the shop, nevertheless I don’t believe there are many auto shops, these days, who will offer a customer a ride home while their car is being serviced. Also, the guys have never pressured us into having a repair done. What they will do is honestly tell you what you might expect if a problem persists, and you elect to not take their advice. Leading Edge are good mechanics, but they’re even better people.

Great body shop. I took my Honda Fit in after a snowstorm fender bender and they got almost $ 2000 more in repairs from my insurance company than the initial appraisal. They coordinated with Enterprise for my rental car and that process was seamless. They did me the favor of replacing, at no charge, the broken sun visor clip, which was unrelated to my accident but was making me nuts. Ryan, who usually answers the phone and walked me through all the estimates and the process, was awesome and proactive about communicating. Highly recommend this shop for body work!

My first visit here was great. I got a free estimate on fixing a dent in my car, and they even buffed the paint over the dent for free.
Later we went back for the oil change/​car wash special, and they told us we needed new brake pads. Maybe we did – we should have checked. Anyway, when my husband took the car in to get the brake pads replaced, one of the mechanics told him we needed new shocks and that the transmission fluid was leaking. The guy kind of pressured him, telling him that if he didn’t want to replace the shocks, he’d better sell the car. So… we waited until some mechanic friends were in town and had them take a look at the car. No transmission fluid leak, and the shocks are fine.

This is place is great, use it, love it, use it again.
My front end was bashed by a moving truck. Leading Edge took my car in right away, bugged the offender’s insurance company until they covered allllll the damage, and was great in giving me updates and in general being nice to me while I was worried about my car.
When I went to pick it up all I had to do was give them the keys to my rental, which they handled for me, and drive off. My car looks better than when I bought it.
Can’t recommend these guys enough, and Ryan in the front office is amazingly helpful.

I’ve been a regular customer off Leading Edge for many years. They do excellent body work I’ve had several pretty bad accidents throughout the years and they always leave my cars looking brand new when they’re finished.
I also always get my mechanical work done here… they’re honest quick and good at what they do. I’ve never had any issues, they always answer my questions and never presure me into doing something that doesn’t need to get done. 5 stars

Asked the gents at Leading Edge to check out my AC, a rattling noise, and my seemingly broken cruise control. They looked it over and determined my AC was working as well as it could, the rattling noise was insignificant, and the cruise control actually worked — it’s just the light didn’t. They didn’t charge me for anything — can’t ask for more than that!

Awesome service! Did an excellent bodywork on my Toyota Matrix after an accident, quick and professional, solved all the questions with insurance company, called rental company. Ryan was a pleasure to deal with. I’ll come back here for general car repairs.

These guys are awesome! We discovered them after one of those online coupons — living social or something like that. They are so honest and knowledgeable. It might seem difficult to pull into their parking lot but it really isn’t. They would help get you in if you needed.
We just went to another mechanic with another coupon for an oil change. They said we needed several items repaired. We called Leading Edge to get their opinion. They were honest as usual and said we didn’t need half of what the other place said we did, plus they gave us a quote that was less expensive.
I think we found our auto repair shop that treats us like a brother, looking out for us and not just for the bottom line.

Awesome is all I can say. Will be back.

This is not right. They are saying the car is ready to be picked up and ended up still having a scratch at the side that needs to be painted!!! I mean my only point is you can say the truth to the customer if the car is really not ready to release yet instead of having the customer going back and forth. I am so disappointed.

They were so nice! They did an excellent job! I just pickedmy car up and they couldn’t have been better at everything. They worked really well with enterprise in Towson If you need a rental. I left my rental at leading edge and enterprise will come and pick it up for you!

We’ve been using Leading Edge for 8 years now
Jeff, Yanni, and the Leading Edge team started looked after our 2001 Corolla and 2002 Subaru before we traded both in. The repair prices were reasonable (½ to ²⁄₃ the cost of the dealership in most cases) and the work done right the first time.
They start out with a car by doing a full assessment of the state of the car. THis should not be misunderstood as anything other than a way for you to have a baseline. It is really great in terms of helping you understand the outlook for your vehicle.
When it came to the work, as I said, Leading Edge was more reasonable and less likely to quote problems. Twice, my dealer did warranty work on a chronic issue, then did not honor fixing work only after a few months. Leading Edge provided pictures of the problem the dealer did not fix properly so I could actually get proper follow-​up service from my actual car dealer. An example is that they changed brakes for less cost and when they were actually worn, vs. suggesting an earlier change when life was still left.
Plus, we have used them for body work. When our minivan was severely damaged in a hit and run, their body shop executed a difficult repair. They fixed the minvan in the specified time such that it was almost like new, and they resolved the few glitches that came up after (lots of electronics to go wrong) in a very timely manner.
Jeff has always been very helpful, and the current staff of Ryan and Mike up front are great. Clear communicators, which is a must.
We have referred three friends there who have been happy too.

I love Leading Edge. The guys are very nice and honest. I’ve had a variety of work done, from door and bumper replacement to oil changes to tire changes. They do excellent work and guarantee everything.
Even though I don’t live in Baltimore anymore, when I am in town I try to schedule my oil changes or other car maintenance appointments with them because I love the work they do so much. Jeff runs a great business and I would recommend them to anyone looking for auto work.
While it may not be the cheapest, it has certainly been the most honest and most reliable auto shop I have ever dealt with. Best auto shop in Baltimore, for sure. And I’ve been to dozens for all kinds of issues over a 4 car period.

These guys are awesome. They’ve seen me through 2 cars, and I continue to trust them with all levels of maintenance — from an oil change to new brake replacement.
They won’t BS you, they won’t talk down to you, they won’t try to give you the up-​sell. They are honest, hardworking, funny and do a GREAT job on your car.

I recently came out of a restaurant to find that my sweet little Honda Fit had endured a nasty hit-​and-​run. The bumper was half-​off, the left rear panel was massively dented in – it was ugly. I’d never needed an auto body shop before and I was SUPER anxious about finding a reputable one. We’ve all heard horror stories.
I am so glad I went to Leading Edge (based on Unilocal reviews, actually). Jeff gave me an estimate quickly, worked efficiently with my insurance company adjuster to agree on a price, and answered all of my questions. And even though it was right around Thanksgiving and they were swamped, the work got done efficiently.
One thing that really made me feel I’d put my car in good hands was while I was in the waiting room getting my estimate, an elderly woman came in and said her brake light was out. She wanted to know when she could schedule a fix and sounded really worried about having to be without her car for a day. Jeff offered to swap out the bulb right then and there if she had a few minutes to spare, for about ten bucks. You just don’t see easygoing, friendly customer service like that anymore! Little things like that make me feel good about giving them my business.
My good opinion of them was further affirmed when I picked up my car. The repair and paint job look flawless — my baby was back to her old self! The color matching and pin stripe look great (and I’m super fussy about that, since the orange pearl color is a big part of what drew me to that car in the first place). I sort of hope I don’t need to go back to Leading Edge, since that would mean my car has been knocked around. But if I’m ever in that unfortunate position again, I will go back here, no question.