Hakky Instant Shoe Repair

I was originally gonna go to the location in Towson but after reading their reviews which was awful and reading the reviews for this location (White Marsh) I decided to come to White Marsh. I AM SOOOOOO FREAKING HAPPY I came to White Marsh. The owner was EXTREMELY NICE. I took a pair of Sorel Slimpack short riding boots to get my heel fixed. The quality of work was excellent along with the price. I wish i could give more stars. I will definitely go back.

I’m impressed! This was my first time visiting a shoe repair place. I called and spoke with who I believe is the owner and he told me to bring my shoe in. I had a pair of nursing clogs (Dansko) that the strap had broke. I hadn’t worn them in a couple years and didn’t want to waste money and needed them fixed. They are a rather expensive shoe. He looked at it and said he could fix it. The only problem I had was choosing whether I waste the peg to be silver or black. 30 minutes and 10 dollars later my shoe was fixed and ready to be worn. I will definitely be back if I need and will tell my friends too!

Brought in 3 pairs of stiletto boots. 2 pairs I had worn wholes in the toes. All of the heels were down to the metal. I just picked them up. Wow! It’s like I have 3 brand new pairs! Will (I think that was his name) was very helpful and let me know that he could fix my heels but also the wholes/​soles! Couldn’t be happier!
Enter the mall at lower level near JC Penny.

Fast service; price for heel replacement jumped from $ 12 a pair to $ 15, but since they do such great, fast work I was okay with that. Dropped off 2 pairs of shoes and picked them back up a half hour later.
*Note — they used to be right next to Friendly’s outside of JCPenney on the first level of White Marsh Mall; they have moved around the corner by Starbuck’s (across from Cartoon Cuts — still on the first floor).

Got new heals put on my loafers here today. They were fast (½ an hour) and did great work. Cost about $ 42 dollars but given the fact the a replacement pair would have cost $ 75 to $ 110 not a bad deal. We shopped while the work was done so no waiting and they were ready when we got back.

This place is awesome! I’ve been searching for a good cobbler in Baltimore for 9 years– I brought a pair of high heeled Nine West boots that I love and have had for 5 years– the soles were replaced a couple years ago but had cracked again. Hakky’s fixed them– built a new sole, shines them so they look like new and it took 6 days and only cost $ 45! I’m sold!

This place is awesome. Fixed my leather overnight luggage bag for $ 20 bucks while other places wouldn’t even touch it. 6 months later and the repair is still good as new.

Google Maps had me driving all around the office parks surrounding White Marsh Mall, only to find out Hakky’s is inside the mall.
The guys in the shop were very friendly, and the work was done in less than an hour.

Did such a good job with my heels after my dog chewed them up. I will definitely be back.

The guy wasn’t nice. I did not appreciate his attitude at all. I don’t know if he was the owner or not but he’s an old guy with glasses. I just went in to ask for pricing. He seemed annoyed to answer my question. But then the next time I went, there was a younger guy and he was much nicer and he did a good job on some boots I got repaired.

I’ve been going to Hakky Instant Shoe Repair for about 5 years now – my shoes and I have always had a positive experience. Located inside the White Marsh mall (enter from JC Penney’s side and go to floor 1), Hakky’s promises a fast turnaround on the repairs so if you have a bit of shopping to do, let them know and they (most of the time) will have your order ready within an hour or so. Granted, there have been times when they’ve been swamped so do ask ahead. As an additional feature of this all-​purpose stop, Hakky’s also makes keys while you wait.
Tip: if you have some time on your hands and are easily susceptible to cuteness, take the staircase to the second floor (cattycorner but one floor up from Hakky’s) and stop in to see what are arguably the world’s sweetest puppies, kitties, bunnies, and parakeets. Really, you can spend hours here and there’s the option of playing with a pet of your choice. So… come to Hakky’s, get some shoes fixed, keys made, and adopt a pet*!
(*Ok – this one is technically not part of this business but if you’re looking for a pet during this season of giving…)