Georgetown Hardwood Floors

We had oak hardwood floors installed into our apartment last year, based on a recommendationby our realtor last year. GHW (Ron Arnold) ripped our old carpeting and installed the floors in a week, but did a lousy job. Unbeknownst to us, they did not smooth out any of the areas of the floor that were uneven, so when the floors were laid down, you could definitely tell which part of the floors were uneven. After the job was done, we confronted GHF about this and they said that wasn’t their problem and we should have hired someone else to event out some parts of the ground underneath. How were we supposed to know this after the floors were laid down? He never informed us of this during the entire process. Ron Arnold made no effort to redo parts of the flooring that were bumpy/​unsmooth where one area of the flooring was uneven or higher than others. Well, one year later, some parts of the flooring are not holding up well due to this problem. So, buyer beware.