Frontpoint Home Security

Really not sure how well they work. I could not make it through the chirpy sales pitch that steamrolled me ceaselessly, talking over my specific questions without allowing me to get a word in edgewise. Finally, mercifully I got to hang up after learning that they do not service defective components; just mail you another one to install yourself. As this is a second home where i will not take mail and where I would have to hire a contractor to receive and install, that would not work for me.

Easy to set up, with a great array of service options to fit your needs and price. I’ve had the system for about 6 months now with no problems and great service. The mobile app that comes with it is definitely a plus, and it was the only company that didn’t charge an exorbitant amount to set up a cellular, rather than phone line based system. Quick responses to any alarms and requests for customer service for things like changing my billing information.

Unimpressed, received 4 phone calls with no message left after filling out online quote. Along with emails displaying no quote whatsoever. No thanks

I’ve never had a home alarm system and, to be honest, thought that it was a waste of money to pay monthly to arm a house considering that I’ve never had any attempted break-​ins. I bought my house 2 years ago, a townhouse in a downtown neighborhood. Once my girlfriend moved in about a year ago, she was adamant on getting a security system, but I always resisted. Then we had a series of break-​ins in our neighborhood in a month’s time, including one of my neighbors. That’s when I finally decided to do some research and look into getting a security system, further influenced by a two-​week trip where we would be out of the house.
After a couple hours of research and mostly looking through reviews — from sites like


and
– FrontPoint was always at the top and was the one that was most interesting to me. I suggest you do the research as well, and you will probably end up with the same conclusion. It’s prices are on par with other systems and reasonable, and actually seem valuable when you consider its features (don’t forget to let your home insurance company know that you have an alarm system, which will discount your premium).
What I like most are that they are a cellular system (as opposed to broadband/​landline, which can be cut), their customer service (very accessible and responsive, very nice, and you can tell they aren’t outsourced), their mobile and internet tools (including abilities to arm/​disarm, monitor status and activity, and set up notifications if you forget to arm your system after a certain time or when you go outside a specified range). You can also transfer your system to another location if you move within the 3-​year contract.
Installation was pretty easy, although I accidentally armed the system before everything was set up and didn’t realize it before it went off a couple times! You can customize the number of sensors, include motion sensors and security cameras, depending on how far you want to go. There are also automation features (thermostat, light, and door lock controls, etc.). Overall, they seem cutting edge and innovative compared to some of the other more name-​brand systems.
Although during my initial call to them asking about their system, the lady came across slightly pushy, I’m very happy with my system and so is my girlfriend. It helps that it came with a 30-​day free trial. Peace of mind at about $ 40 a month, especially when you live in a city, is worth it now to me and I’ve been talking up FrontPoint to my friends whenever they ask about it. You recommend you try them out first if you are looking at getting a home security system.

Before we were married, my wife signed a three year contract with Slomin’s Shield for security at her house. When she moved out of her house and moved in, we thought well just move the security over to the new house. Uhm no go. Slomin’s refused either allow us to transfer the account to a new address nor to return the equipment and terminate the contract. Needless to say it was extremely frustrating to pay $ 30 a month to Slomins for a security system that nobody was using.
Thus, when it came time to find a security provider for our new home, trans-​portability was a high concern. This, along with the ability to check on the status of your house on line, as well being able to manage your security remotely made Fronpoint a no brainer. We have been extremely happy with their customer service and equipment and highly recommend them.

We decided on FrontPoint to protect our home after careful research of other alarm services. What set FrontPoint ahead of the rest was the integrated cellular alarm system, and the wireless service. We really didn’t want to cut holes in our walls and run wires everywhere, and this set up allowed us to avoid that.
We also liked the integration with mobile services (we can monitor and set alarms from our phones) and the additional detectors, such as flood (for the basement) and smoke and heat.
Set up was very easy, and the customer support has been very good.
Compared to other services, FrontPoint seems modern. ADT and others just seem outdated.

I got this alarm about 6 months ago and so far it has worked very well. Installation took me 30 minutes and the customer service has been very excellent.
I have had an alarm system before where if it went off, I never was contacted by the monitoring service. Even though I have had some false alarms (my fault), the monitoring team called me very quickly to notify me. The smartphone apps also work very well with this system.
I like being able to automate some processes and quickly check the status from my phone, no matter where I am at. I also like the geoservice that is also included in the app.
If you want peace of mind and need a good alarm system with great customer service as well as ease of use, you really cannot go wrong with Frontpoint.