Freedom Car

I was picked up in a huge van at Baltimore Penn Station, so I had considerable room to stretch out and get comfortable. Matt, my driver, was lovely and communicative. Very friendly but didn’t push for conversation when ours naturally petered out, which is the best!
The folks who helped me book my ride were so helpful and really went out of their way to give me excellent service.
They took me from Penn to Monrovia, MD, about 40 minutes outside of Baltimore. I’m from New York, but if I’m ever in Baltimore again and need a car, I know who to call. I’ve also recommended them to my family in the area. Thank you for a great trip!

Wonderful staff from reservation to destination. I needed a ride before 5 AM. They were prompt, helpful and courteous. I got a confirmation email for me to review details to ensure all the information is correct. No tipping policy allows one less thing to think about when making a trip. I would use only them in the future and recommend them to anyone,

I know why Freedom Car has all 5 star reviews! Wonderful service!!! I will call them every single time I am in the area. The drivers, Jim and Joel, were compassionate and kind and made us feel like family. I was there for the final procedure on my breast reconstruction and they took such good care of me! They even offered to take me by the pharmacy and took us to get a very needed Diet Coke! This is the way to travel in the Baltimore area. It is like having family there! Thank you so much for your amazing service!!!

Very professional service, one of the best car service we have experienced in major cities. The reservation system is easy to use online. The reservation staff is polite, courteous, and efficient. Phones are answered right away. We had to make several last-​minute changes to the reservation and they handled everything very professionally. Drivers are on-​time, knowledgeable and friendly. We can’t ask for anything better, except, maybe, that they expand to other cities! Thanks for a great job!

I booked Freedom car on my trip back from Australia and I’m glad I did. I was picked up from Dulles and the ride back home to Baltimore was quick and reliable. Freedom came through when my usual service provider was totally booked while making last minute reservations. They offered a larger more comfortable pick up vehicle for a more competitive price. Will gladly use them again.

Outstanding. Reliable. Friendly. Honest.
I booked Freedom Car after another, hotel-​recommended service let me down. Freedom came through with flying colors. My pickup at the airport was smooth and my driver was awesome. On the way back to the airport my second driver was just as good and the trip was easy peasy.
Both my drivers were passionate and educational about Baltimore and respectful of my time.
This is a solid company that values what they do and values the customer. They are on time and put YOU first.
I will definitely be using Freedom Car anytime I am in the BWI area. I highly recommend them.

I called to reserve a car last minute on the Thursday night before Presidents’ Weekend. When the very polite man at the other end of the line told me they were probably all booked up, I was not surprised. Then he said that he might be able to figure something out. After a short while, I was informed that he’s called one of his drivers and that he could come in a little early and pick me up! When that generous man arrived outside my door promptly the next morning, I was greeted with a warm smile. The drive was pleasant and informative (do you know the history of the superstition around Friday the 13^th? I do now!) and I arrived at my destination on time. I don’t often use car services, but when I do again, I know who I’m calling!

My boss came back from her conference in Baltimore raving about this car service! She travels around the country for work and this car service really stood out to her so that’s saying a lot.
She said the driver was tremendously helpful, patient and genuine. As he drove through the city, he told her all about famous landmarks and good local dining. Next time our company has someone going to Baltimore, we will be sure to call Freedom Car!

Highly recommend Freedom Car. They were a pleasure to deal with, particularly Emily and Mark (the manager). Due to our schedule, we had to book car for in the middle of the night for a drive that would take a few hours. They weren’t fazed by this, nor was the driver, James. James was pleasant, showed on time, appeared rested and put-​together despite the early hour, and seemed to have researched the route prior to getting us as he knew exactly where and how to go. He was a safe driver and was also very quiet during the ride so we could get some needed rest. The car was impeccably clean, felt new and had no scents. All this made us very comfortable and the trip enjoyable.
My parents in Baltimore also use this company for airport transfers.
I would definitely use them again and recommend them.

always reliable, clean, well kept cars, knowledgeable drivers – we have used this service for over 15 years and have never been disappointed!

Top drawer company, superb service. Really like that they’ll bill my company direct and tip is included in the price so it’s a cashless transaction all the way. Or of course you can pay by credit card. I have used them a lot to bwi, dca and Dulles. They are usually waiting for you 15, 30 or more minutes early. in the rare occasion where things get delayed its customer service all the way. Also if you use carryon you can call from the gate and they’ll be waiting for you. This is a really well run business.

Mark was a wonderful driver, prompt and courteous. Have used this company in the past and would not hesitate to use again.

I can’t recommend Freedom Car service enough. The car arrived on time and they were very professional, but that’s not what’s exceptional about them. It’s a family business and my driver, who is also the owner, was one of the kindest and most interesting people I’ve met in a long time. I started the ride feeling tired and unhappy for an array of reasons and was dropped at the airport 20 minutes later feeling relaxed and and upbeat. Really amazing. Highly recommend.