Fairfield Inn & Suites White Marsh

You are best off heading to one of the many other hotels in the area unless you don’t mind having this place –shortly after check-​in– slap a $ 40 charge on your credit card without your knowledge, consent or even a good reason. That’s what happened to me. The person at the front desk refused to remove the charge, could not show me where the charge was authorized on the paper I signed, said only it was «an authorization» and said «all hotels do it.» Well, no they don’t and I’ll see that Marriott doesn’t get to keep a dime of the money. In the meantime, if you want to avoid this thievery, I suggest you bypass this place and go elsewhere to the many other hotels in the area.
Update: While it took just two minutes for the hotel to add this bogus charge to my credit card, it is now over 30 hours since we checked out and yet there is still no credit on my American Express card. Of course, I am having American Express monitor the charge, and as soon as it hits my statement, it will be disputed. In the meantime, unless you want to deal with this nonsensical thievery, go elsewhere. There are plenty of hotels in this area and many carry the same or better ratings.

We spent a night here on a BUSY Saturday and we were very surprised. We actually live in the area but needed a quick getaway without the kids. We were in the King suite with a hot tub. The customer service was amazing and very friendly. We told them we were on a marriage date and they gave us glasses for our wine and did not hesitate to tell the teenage lacrosse team to please turn off their music in the lobby. Our room was clean and the hot tub was relaxing. Wasn’t impressed by the channel selection, especially since some of them weren’t in HD. Biggest complaint is at the breakfast bar they do not have enough seating and there were ants on the wall. If your from MD, you know ants flourish in the spring so I wasn’t that concerned. Overall, we really enjoyed the customer service and would definitely stay there again!

We really enjoyed our stay at this hotel. The front desk staff was very friendly, and the hotel staff provided excellent service. The hotel has recently been refurbished, and is very clean and new. The breakfast bar was well stocked. The beds were comfortable, and the rooms were well-​lit. The sitting area of the suites was very contemporary and comfortable. There were TWO televisions in the room. Internet access was extremely fast (wireless router plugged into the room’s wired ethernet connection). We were able to stream movies in HD without jitter /​buffering delay.
Great location in White Marsh across from Ikea and the mall.
would definitely stay there again!

Overnight stay. Loved the heating/​cooling system i was able to set the auto temp and it regulated itself. Wall mounted. Roomy with refrigerator and micro wave. Located across the street from mall and less than 15 miles from the Harbor. This is a fairly new property that is well kept with professional friendly staff. The complimentary breakfast was fine. I didn’t care for the eggs, but the sausage and waffles were fine. They also have a van that will take you within a 6 miles radius which offers many dining and shopping options due to the close proximity to the mall.
There is also an Ikea located close by…

Very happy with this hotel after 2 recent stays.
The lobby is bright & cheerful & the staff is very focused on making sure your stay is pleasant. Fast wifi! Staff didn’t bat an eye one day when I needed to check out but hang in the lobby doing work all day.
Nice location to the highway & shops & restaurant.
Cons: I don’t find the beds are as comfortable as the marriott beds, I think they are different.
Would definitely stay here again when in the area!

Nice accommodations. Very clean and kept up. Wireless was a but slow but good for email, weather, etc. Breakfast was pretty decent and kept up.

This hotel is very clean! I’ve stayed here twice. Very polite staff. Rollaway bed is not too comfy but did the job for one night. Free breakfast was available.

Okay, so here’s the deal, the staff here are very nice, outgoing, and professional. With that being said, the hotel itself wasn’t the best when it came to quality, in fact, you can get a much more at The Hilton Suites for the same price. The first room we received upon arrival was right next to an elevator, we didn’t want to be right next to all of the action all night long, so we asked if we could be moved to another room. The front desk politely gave us another room with no problem. The next room we got to looked like a shabby room in NY. The closets weren’t finished, the room had no style, I’ve actually seen better looking rooms in motels. I was really shocked in the quality of the room, when entering the room it’s a long bland hallway to get to the bed and the actual room, very strange set up, stains on the wall, the beds weren’t comfortable, I totally understand this isn’t a 4 seasons, but damn! After seeing that, we went back down to the front desk, and they upgraded us to a «better» room.
The room was a lot better than the other two, but to be honest, it still wasn’t what we expected. The beds were pretty hard, the room wasn’t too clean, the showers weren’t to clean, and the hot tub paint was coming off and a piece of the tub came off while running the hot tub. Like I said, for $ 160, I wasn’t expecting Four Seasons or W hotel, but this was a pretty lame set up to have the name marriott involved at all…

No surprises here; it’s a newer hotel, no frills, with a basic room configuration: two queens, bathroom, flat screen tv. dresser, desk. There are no bad bad surprises, either; clean, comfy beds, everything works (HVAC, hair dryer, tub drain, door locks– all things Iv’e encountered problems with at hotels in this price range.) hot breakfast in the morning. The front desk was courteous and friendly. A phone rquest for extra towels was answered promptly.
They would not get four stars in the traditional method of rating hotels that AAA or Mobil would use (for amenities and higher end services) but they get four stars for delivering what you expect from this style hotel.

Friendly service, great room, very modern up-​to-​date upholstry and design, plenty of parking, good lighted access ways, IMMEDIATE hot water with good water pressure, good beds with comfy linens, couldn’t have asked for better!!!

Exceptionally clean! I stayed here while training for my job. Very close to IKEA and the mall, the shuttle (trolley bus) can take you and pick you up. I also enjoyed the breakfast and warm cookies in the lobby.

Fairfield inns are flaky. Some of them are great, some of them are like rebranded Super 8s. I am pleased to say that this newly renovated property sets the bar for the brand. Yes, rooms are small, but they were thoughtfully designed (re-​designed?) with 4 power outlets at the desk, and 3 by each bedside. The bedding is comfortable (if the mattress is a bit hard). The large LG LCD TV has plenty of channels, but the added bonus there is a nice console sitting next to it that allows you to plug in your laptop, your iPad, or even a DVD player. That’s great! The bathroom is spacious and the shower has a good shower head with great water pressure. Front desk staff is friendly. Van service is offered to the Martin State airport. McDonalds and Taco Bell are in the parking lot. Other restaurants are nearby, Ikea and a mall are across the street.

Yay!
I just need to do a quick update because recently I’ve become a platinum member with Marriott rewards. That means I get 200 extra points during each stay or I get to choose something from the market (like a drink or chips), which is a nice treat.
I was also recently chosen as the guest of the day, which meant I was greeted by a bag of sun chips, a Hershey’s chocolate bar, and a bottle of water along with fancy soaps and shampoos and bath salts in my room, which was pretty cool. It was bound to happen eventually, since I’ve spent more than half a year here so far.
The staff has been more than accommodating with my request for a room with a fridge (just ask and they’ll give you one if there’s one available) and a few times, they put me in a suite when there was one available. The suites are really nice because the area with the bed is separate from the living space and there’s a tv in each space, which is nice because that means me and my companion can each watch what we want. However, since the spaces aren’t completely walled off, you still have to be mindful of the volume.
I’ve also been frequenting the gym more often (trying to get in shape for an upcoming trip to Maui) and I’ve found that it’s always hit or miss in terms of machine availability. There are only 2 treadmills and 1 elliptical machine and then a bench for weight lifting and there have been multiple times where I’ve gone to the gym to find all the machines occupied. It’s not a huge deal because the weather had been warm enough that I could just run outside but since the weather has gotten more fickle lately, I’m kind of screwed if I can’t get a machine.
Also, let me comment on how awesome the cleaning people are. The bathroom floors, sinks, and counter tops are always spotless and shampoo/​soap/​conditioner supplies are always replenished.

What a relief after the last hotel my family and I stayed in on this trip! Of course, this hotel is only three years old, but it is incredibly clean and modern. This hotel/​inn is simple, with an nice, contemporary feel. The lobby/​lounge area is off the main check in area, has a flat screen above a nice gas fireplace and is used for a complimentary continental breakfast in the morning. The area is setup with juice dispensors, microwave, and the necessary lounging furniture, all neat and contemporary. In the back is a nice little pool area. They provide a washing machine and dryer, complimentary, as well as complimentary laundry detergent and bounce sheets: Nice! There’s also an exercise room, complete with dumbell freeweights, bench, two treadmills with tv monitors, and an eliptical machine as well! WOW! Yeah, I threw-​in a couple sets… just ’cause I could! ;-)
The rooms have a new smell, and 9 foot ceilings: everytyhing is contemporary, with free wifi and wired Internet thrown in for good measure! The bathroom was clean as a whistle, and have granite countertops to boot!
The matteresses were kind of firm for me, but the linens were crisp, fresh and clean.
This hotel is immaculate, and we wish we could pack it away and take it with us for the rest of our trip (s)! It’s new, and seems to be geared for the business traveler, but we were seriously impressed! If all hotels were like this one, we’d probably travel more often!
Bravo Marriott fairfield, bravo!

Very clean and updated hotel. Free breakfast and friendly staff.
The one thing that did bother me was the closet! The bi-​fold door only opens half-​way, and in my room, the closet organizer took up the first half. I needed to maneuver to get my hanging clothes in there.
Not a huge deal, but I tend to notice bad design.

Very clean, friendly staff, safe and convenient location for a very affordable price.

This is probably one of the cleanest and friendliest hotels I’ve ever been to, and I’m always on the road! Also, they were just chosen as the best Fairfield Inn in America for 2009.
But then, the General Manager who brought them these awards, was wrongfully terminated based on false accusations. The hotel remains clean, but the new manager doesn’t offer the same level of friendliness and customer service. It’s a shame.
If I have a choice, I’ll try to avoid any local hotel operated by Skye Hospitality.

This is an excellent choice for a hotel in White Marsh, Md. The hotel is new and the lobby feels like a chic boutique hotel. The hotel offers a free shuttle service to White Marsh attractions (lots of restaurants, Macy’s, shopping, and IKEA). The free breakfast is a plus. The rooms are well-​appointed with flat screen TVs and comfy beds. I had a problem with my toilet’s weak flush. I called down and a service man was there in 4 minutes and fixed it pronto. The staff is attentive. The night I was there, a Saturday, was quiet. I definintely will go back.

This place is incredibly clean. It’s as if it’s brand new.
It might actually be brand new:-D
We got off Interstate, 95 trying to get 2 rooms in Hilton Garden Inn, apparently the most decent crib in the area. It was booked. The sister hotel Hampton Inn is literally across from the parking lot. They had 2 smoking room left. Needless to say, I wasn’t a very happy truck driver (yeah, I rented a huge truck for the business trip… long story). But, I wasn’t bitter. I didn’t curse like a truck driver. Heading over to the Hampton Inn, I saw a sign for Marriott Fairfield Inn. Now, my only other experience with the fairfield inn was very nice. I got my colleague to look it up. It’s just not listed in any directory. By the time we get to the Hampton Inn, he finally got through to the hotel and got us 2 brand spanking new rooms. Ok, they are not new anymore, but they are pretty new. We promptly canceled the smoky rooms and head over to the Fairfield Inn. (seriously, even smokers wouldn’t want to stay in the smoking rooms… only the most deadly ones would)
The room is filled with green and orange. It’s very um… chic. Green is not my favorite color. In fact, I don’t like green at all. But the room feels bright but comfy. Being clean might have something to do with it, I guess.
One night, the guy next door was moaning and puking all night, all morning. Unlike AC malfunction, I couldn’t exactly complaining about a puking neighbor. At least, that wouldn’t be nice!!!
I might have lost some sleep, but I didn’t lose m y appetite. I cooked up one of those self served waffle in the morning. It was a whole lot better than the served waffle in the Hilton Garden Inn the morning before. (Hilton’s tasted like cardboard)
All in all, it was a very good stay with the Marriott Fairfield Inn. I shall return:)