Dunkin’ Donuts

Whoever is in charge of this otherwise thoroughly modern and still-​new Dunkin Donuts location in Midtown Belvedere appears to care about positive cashflow and nothing else.
As is true of so many other Dunkin Donuts locations, at this one, which is served by the neighborhood of the University of Baltimore, the Lyric and the Meyerhoff, the coffee is stretched with water to make it more profitable so it tastes like hot water and milk.
Once I asked a clerk for a hot coffee with half as much cream as usual, and he looked at me uncomprehendingly. He looked at me for a long time. When he finally gave me the coffee, it had just as much cream in it as usual.
You’re right, and I agree, we shouldn’t place doughnuts in our mouths, but as another reviewer has already pointed out, buy any baked product here and you will likely find it crumbles onto your shirt, because they don’t toss stale product; they cover it until, what, it disintegrates?
The staff is polite, although, as yet another reviewer has pointed out, they might want to call out your receipt number, not describe what you ordered, so everybody hears it. Why are the customers doing the training?
Sad. One star for cleanliness and one star because the staff is nice, if vaguely uncomfortable with themselves.

It’s a dunkin… They have donuts… I bring our staff a dozen a week. Many types and a few

This place NEVER opens and closes ontime and you will always get bad service.
Every time I go the staff is not attentive, to the point where one of the guys was sitting in the back and I had to shout «excuse me, is anyone here» for the worker to finally come out. The workers are always sitting in the seats or on their phones, and when you try to order, they are rude and act like they could care less. Also if you have class or work and you are not more than an hour early, don’t bother. If you are the only person there, it will still take 30 min.
Google said this location closes at 9pm. At 8 pm I went in (lights on door unlocked) and they had packed up all the donuts. One worker came out and said «what do you want?» And I said «a donut» and he said «we don’t have any, we are closed». I would appreciate it if they would stay open as long as posted.
This happens all the time. They always open later than they have posted and close very early. There is a Starbucks down the street I suggest instead.

I created a Unilocal account to review this place — I live very close to this dunkin so I end up here a lot. I am never happy and always say I won’t come back but the convenience always ends up winning out. today was the last straw though.
So I come in at 8:30 am before work– not in a hurry but would like to not wait to be waited on but per usual the two girls behind the counter are laughing with friends until a line forms and they decide to do their job.
So the cashier comes over and says not a word to the woman in front of me just looks at her and waits for her to order. So I am next and I place my order, a medium iced skim latte. I move to the side to wait and the girl behind me places her order. The two of us are now waiting for the other girl to make our drinks. Of course she starts with the girl behind me, that’s typical.
But the drink she makes her is wrong so she asks the cashier who ordered that. The cashier doesn’t answer but instead says the order was actually for a hot iced plain latte. The other girl repeats the nonsense back to her and starts laughing. The cashier repeats back yet a different order until the girl behind me speaks up and says she ordered a large hot vanilla latte (nowhere close to what they thought).
Meanwhile, I have been standing here trying to repeat that I would like skim milk because the cashier has had to repeat my order three times to this girl who still hasn’t started on it and each time she just says medium iced plain latte. So I figure she’ll make it with whole milk. So I say 3 times that I asked for skim and am ignored all three times.
Then she finally makes my drink (i’m watching her) and finishes the gallon of 2% milk off in it and throws the empty gallon (cloverland, purple cap) in the trash right in front of me. The milk clearly isn’t skim it doesn’t look like it, it doesn’t taste like it, and I saw her pour it from the 2% gallon. So I yell ‘hey!” as she walks away since she has already ignored me so many times and she turns around. I say I wanted skim milk and she looks me right in the face and tells me that this is skim milk. DONE.

A few months ago, I was happy to see a new Dunkin Donuts had opened a couple blocks from my job. Since opening, I’ve been a handful of times and don’t always have the best experience. First… I’m a proud uniform personnel wearer, and I have noticed other agencies (Fire Dept, Police, etc) receive a 10% discount while my organization pays full price. That’s no biggie. Next… there have been times when the individuals taking the order could be a little more… courteous. I’m not expecting a lap dance or anything like that; a simple…“good morning… how may I help you will do”, instead of the stare-​off I have engaged in on a couple occasions. Also, no biggie. My next issue is the flawed ‘pick-​up order’ system. Let me explain… When there is more than a few people awaiting their order, I think they should call orders out by the number listed on the top of the receipt, instead of yelling out the partial details of your order. On two separate occasions I had to almost chase down a fellow patron to check and see if they had taken my order by mistake. On a third occurrence, I couldn’t catch them… and the ‘pleasant employee’ working there, wasn’t too happy to hear she would have to make another sandwich. Even muttered «well I called it out», in a decibel level intended for me to hear. My next issue is that the price of the items seem to keep rising and the product is decreasing. For example, before when I ordered some of those hash brown bites, it came with 9 bites in an order. Now they come with 6. It may sound petty, but when you consider all the other legitimate issues I have addressed here today, I may not go back for a little while, if at all.

Wasn’t open on a Friday at 5:30am, and again rechecked at 7:45, still unopened?! No posted hours of operation. Ended up walking to the Penn station DD. Just validated the prior posts about infrequent hours of operation. Look up their number and CALL them first

I HATE picking up breakfast for my boss and coworkers here, because the people who work here are the most rude people I have EVER experienced at an establishment. There is one girl there in particular who doesn’t even greet you, stands there and listens to your order, and when you’re finished, doesn’t even tell you the total, but continues to stare, with a nasty look on her face. It’s the kind of place that puts you in a bad mood after leaving.

The hours of operation on the door claim they open at 5 am Monday thru Friday.
not true, I pass by the place every morning when I head out to work.
I love their bagels, but since they are not open I get my breakfast at Starbucks which is a block away and always open on time.
The personnel at this location, well let’s say they are not much of morning people either, maybe they need to drink some of the coffee before opening late.

I love their donuts/​pastries, which are much cheaper and better tasting than the Starbucks down the street (however Starbucks has MUCH better espresso drinks).
I went here and bought two donuts and then went to the Starbucks nearby on Charles Street. It’s a win-​win!
Also, one plus is that this place is largely hipster-​free (rare in Mt. Vernon), which of course provides for a more hygienic environment!

A newly opened (as of around Oct/​Nov 2012) Dunkin’ Donuts, located in the new building The Varsity (associated with UB). I have to admit a softness in my heart for this mass chain. This location is open early, has a fresh airy interior inspiring confidence in the cleanliness of this location. Friendly service, and you can’t never argue with Munchkins. A happy addition to Mount Vernon.