Computer Wizards

This business is absolutely amazing! I had two computer issues. 1. My main computers electric jack pushed inside the machine. 2. My backup computer caught a virus. So now I’m totally computerless and in a panic. Upon calling Best Buy, I’m told that my virus problem was a mere $ 200 to fix. I about choked! The women explained to me that it was good for a year and covered 3 computers. Well that’s nice, but I don’t have 3 computers, much less all with virus’. As for my primary, that would cost $ 80 and 3 – 5 days simply for a diagnosis. WHAT? What happened to the Geek Squad? I thought they were there to help (that’s what the commercial says). Needless to say I pulled the web up on the only device I had left, my freakin phone, and started making some calls. Turns out computer repair shops are few and far between. Also finding one with Saturday hours was a nightmare (I called about 10) I called this one and he said bring em on in.
The upside, Both computers were fixed for UNDER $ 200. The guy at the store was knowledgeable and quoted me a ballpark on site and followed up via phone with actual quote. In the case of my main computer, the quoted price was actually less than the ballpark. NICE!
The downside, there was no «tech» on-​site and I had to leave them there (damn the bad luck). But service was prompt. The virus issue was solved by reformatting. Now technically, I could have done that for a heck of a lot less then $ 80, but since it was my backup with no critical data and I was already in the store I said go ahead. To those that are computer savvy, I wouldn’t suggest this for $ 80, clearly a bit high.
Location: This is located in a pawnshop on Greenmount Ave. If you’re from the city and know Greenmount Ave, yes THAT Greenmount Ave! If you’re in from out of town or the burbs and need a fix, put on your big boy Underoo’s as this is NOT the Inner Harbor. This area of town is some of the roughest around.
But what the location is not, the service IS. I was thrilled and very pleased with the service, communication, and price. So much so that I created this companies profile on Unilocal.I was THAT impressed!